Shimogyo-ku Shiokoji-dori Shin-machi Higashi-iru Higashishiokoji-cho 579, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8216, JapanSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9/10
Great
730 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.6
Service9.0
Cleanliness9.1
Filter by:
Sort by:
All reviews(730)
Positive reviews(712)
Reviews with photos/video(178)
Easy to get around(141)
Convenient for shopping(72)
Near shopping area(71)
Perfect for business trips(19)
Poor air conditioning(18)
Friendly front desk staff(17)
Stayed multiple times(9)
Luggage delivery service(5)
Negative reviews(18)
Guest User
Studio Twin
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 20, 2025
Experience was good, albeit hotel was a little small but was manageable.
Response from Property: Thank you for staying at Kyoto New Hankyu Hotel.We appreciate your praise for our staff.We look forward to seeing you again.Kyoto New Hankyu Hotel Accommodation Department
Tang AL
Moderate Twin Room With Sofa Bed
Stayed in Nov 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 17, 2024
Great hotel to stay in, just opposite Kyoto station.
Breakfast is Japanese/western buffet style.
Response from Property: Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
Shazali
Japanese Twin Room With Futon
Stayed in Sep 2024
Family
15 review
10.0/10
Outstanding
Posted on Nov 11, 2024
Location was very good. It’s nearby to convenience store and train station. Room was clean and staff was friendly.
Response from Property: Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.I am very pleased that you have liked us.I am happy if you can use the hotel again.
Guest User
Japanese Twin Room With Futon
Stayed in Mar 2025
Family
4 review
7.5/10
Posted on May 14, 2025
Very close to station and very Japanese style room decoration. Easy to find restaurant and many shops around this hotels .
Response from Property: Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to promote better service in the future.We sincerely look forward to your next visit.
Anonymous User
Moderate Twin Room
Stayed in Apr 2025
Family
2 review
8.5/10
Very Good
Posted on May 11, 2025
The young staff is very kind and helpful helping us changing the room to renovated one.
Response from Property: Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.I am very pleased that you have liked us.I am happy if you can use the hotel again.
Li Li
Studio Twin
Stayed in Dec 2024
Family
2 review
9.5/10
Amazing
Posted on Feb 1, 2025
Great location and very near to Kyoto station. Hotel room is good size but dated. Housekeeping staff if very courteous and friendly. Reception mixed reviews as one of the Japanese man was not so friendly but other than that the rest are all very helpful.
Response from Property: Thank you for staying at Kyoto New Hankyu Hotel.We will continue to strive to train our staff so that our guests can have an even more comfortable stay.We look forward to welcoming you again.Kyoto New Hankyu Hotel Accommodation section
tje kiong
Studio Twin
Stayed in Dec 2024
Couples
14 review
10.0/10
Outstanding
Posted on Jan 21, 2025
the hotel just across the road from kyoto station .it is very nice hotel ,spacious room and friendly staff. i will stay there again when i come to kyoto. it is very convenient to anywhere in kyoto.
Response from Property: Thank you very much for staying at Kyoto Shin Hankyu Hotel. We would also like to thank you for taking the time to leave a review for our hotel. All of our staff are very happy that you were satisfied with your stay. We will continue to strive to make our hotel a comfortable place for our guests, so we hope you will continue to support Kyoto Shin Hankyu Hotel. We look forward to seeing you again. Kyoto Shin Hankyu Hotel Accommodation Department
Stuart Teo
Superior Triple Room With Sofa Bed
Stayed in Nov 2024
Family
46 review
10.0/10
Outstanding
Posted on Dec 24, 2024
We were traveling in a group of 2 adults + 2 children and this was one of the few options available. I heard that Hotel New Hankyu Kyoto will stop operating in 2025, it's a shame. I really enjoyed it because we don't get real keys at hotels anymore, but at Hotel New Hankyu Kyoto you do - so it's really quaint. The location is really good, next to the Tower and right opposite Lawson if you need a late night ramen. It's also opposite Isetan, Porta, JR station and metro station. Going to/ coming from KIX Kansai airport is really convenient. The rooms are well kept even though the deco/reno is a little dated - it doesn't shout yucky. As a matter of fact, it shouts classy. I would stay here again.
Response from Property: Thank you very much for using our hotel.I hope that you will return to Japan.We will continue to promote better service in the future.We sincerely look forward to your next visit.
Dreamy
Moderate Twin Room
Stayed in Nov 2024
Family
5 review
9.0/10
Great
Posted on Dec 24, 2024
Opposite Kyoto train station. Very convenient as therr are many eateries available. Halal tempura also available at porta dining. Lots of amenities provided at the lobby. Toothbrush a little hard. Else all good.
Response from Property: Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Charm
Moderate Twin Room
Stayed in May 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jun 20, 2024
Very nice and comfortable, everything is walking distance (Kyoto Station, convenience stores and restaurants!)
Response from Property: Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Bernie Mantos
Moderate Twin Room
Stayed in Nov 2024
Family
4 review
9.5/10
Amazing
Posted on Dec 15, 2024
Location is the best. Just across the Kyoto Station.
Alot of food shops outside the hotel. The best one is the Food Hall at the basement of Kyoto Tower. Alot of options and affordable choices.
Response from Property: Thank you for staying at Kyoto New Hankyu Hotel. We are pleased that you enjoyed your stay in Kyoto. All our staff look forward to welcoming you back.Kyoto New Hankyu Hotel Reception
Christy Koh
Moderate Triple Room
Stayed in May 2024
Family
3 review
10.0/10
Outstanding
Posted on Jun 19, 2024
Hotel is just opposite the Kyoto station which has Isetan and museum, and is linked to Porta Underground shopping mall - basement gourmet heaven! Very friendly staff and room is bigger than New Hankyu Osaka. Will stay again if I’m going to Kyoto.
Response from Property: Thank you very much for staying at our hotel.We look forward to seeing you soon on your next visit.
Anonymous User
Moderate Twin Room With Sofa Bed
Stayed in Nov 2024
Family
3 review
9.0/10
Great
Posted on Dec 12, 2024
Excellent service from the front desk and concierge who provided info on transport options and helped in baggages and packages.
The location is good, near kyoto station and the buses.
Shopping, food and convenience stores are within walking distance from the hotel.
Recommended!
Response from Property: "Thank you for choosing to stay at Kyoto New Hankyu Hotel. We also greatly appreciate your feedback on your stay. We are delighted to hear your compliments regarding our service. We look forward to having you stay with us again. Kyoto New Hankyu Hotel Reception"
Anonymous User
Moderate Twin Room
Stayed in Dec 2024
Family
8 review
6.0/10
Posted on Mar 17, 2025
The hotel requires some upgrades. It is very outdated. Close to the station.
Response from Property: Thank you very much for having us stay at our hotel.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Nathaniel Lai
Japanese Twin Room With Futon
Stayed in May 2024
Family
3 review
9.5/10
Amazing
Posted on Jul 1, 2024
Convenient location, decent room size (in Japan), reasonable price
Response from Property: This time, thank you for staying at our hotel from some hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.