Nishikicho, 1 Chome−8−14 1F, Tachikawa City, Tokyo, 190-0022, JapanSee Hotel Details
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1 night
Guest Reviews
8.3/10
Very Good
134 review
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Verified reviews
Location7.9
Amenities8.3
Service8.3
Cleanliness8.5
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All reviews(134)
Positive reviews(125)
Reviews with photos/video(19)
Awesome rooms(28)
Awesome amenities(20)
Many amenities(11)
Great value for money(10)
Great location(7)
Delicious breakfast(5)
Convenient for shopping(5)
Friendly front desk staff(4)
Negative reviews(9)
Guest User
Standard Double Room Non smoking
Stayed in Mar 2025
Couple
29 review
6.5/10
Posted on Apr 7, 2025
Average stay, many eatery.
Response from Property: Dear Guests,
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.
HOTEL MYSTAYS Tachikawa
Guest User
Standard Double Room Non smoking
Stayed in Oct 2024
Business traveler
4 review
10/10
Outstanding
Posted on Nov 21, 2024
The best for your trip around tachikawa nearest from the JR station
Response from Property: Dear Guest,
Thank you for the great review of our hotel.
We are very grateful for your kind comments.
Also, we are very appreciated that you enjoyed your stay.
Every staff member at our hotel will continue to strive to provide the best service for our guests.
We sincerely hope to welcome you again at our hotel.
Hotel Mystays Tachikawa Front Desk
Guest User
Standard Double Room Non smoking
Stayed in Dec 2024
Family
3 review
9.5/10
Amazing
Posted on Jan 25, 2025
Good Room, Good Service, Easy to find and transport but a little far from the Train Station
Response from Property: Dear guest,
Thank you for choosing HOTEL MYSTAYS Tachikawa.
We appreciate you taking the time to write to us.
Our hotel is located about a 7-minute walk from the south exit of Tachikawa Station.Therefore, the area around the hotel is relatively quiet.
We sincerely hope to welcome you again at our hotel.
HOTEL MYSTAYS Tachikawa
Nesaba
Standard Double Room Non smoking
Stayed in Oct 2024
Couple
5 review
10/10
Outstanding
Posted on Nov 12, 2024
Great location, excellent customer service! The only issues were that the AC didn't seem to work too well(I think it was being regulated since it's colder outside), and the pillows were hard. I'd actually go back, though
Response from Property: Thank you for having us stay at our hotel.
We are glad to receive your compliments regarding our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
However we apologize for the inconvenience regarding the temperature control in your room.
And there are two types of pillows in the room, so you can use them according to your preference, but we apologize for not providing enough information.
We look forward to your continued use.
HOTEL MYSTAYS Tachikawa
BingCheng He
Standard Double Room Non smoking
Stayed in Sep 2024
Solo traveler
1 review
7.5/10
Posted on Oct 13, 2024
The hotel is a little far from the train station especially if you need to bring luggage as well and the path to the hotel is a little rugged.
Probably similiar to others of the same grade and room especially toilet is very small so only space to put small luggage. Having said that room is well equipped with what most travellers need except no bottled water. Service / front desk staff speaks ok English.
Response from Property: Dear Guest,
Thank you for the great review of our hotel. We are glad that you enjoyed your stay. Your kind words are great to hear and further encouragement to make every stay a great one.
Also, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.
Hotel Mystays Tachikawa Front Desk
Guest User
Standard Double Room Non smoking
Stayed in Oct 2023
Family
2 review
10/10
Outstanding
Posted on Nov 29, 2023
The receptionists are good in communicating in English and very helpful. We got all what we need in the room including the toiletries and the pair of pajamas. It’s also near 7Eleven and restaurants.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Tachikawa.We have received the highest evaluation from our customers, which is an encouragement to all of our staff.We will continue to strive to ensure smooth communication with customers visiting from all over the world.Last but not least, we would be happy if you could nominate our hotel when you come to Tachikawa again.All the staff are looking forward to seeing you.HOTEL MYSTAYS TachikawaFront
Guest User
Standard Double Room Non smoking
Stayed in Feb 2024
Couple
6 review
8.5/10
Very Good
Posted on Mar 25, 2024
Immaculate with everything we needed. Small room but I liked the pyjamas and slippers.
Response from Property: Thank you very much for using HOTEL MYSTAYS Tachikawa. Once again, we would like to thank you for your feedback. We are glad to hear that you enjoyed your stay with us.
The pajamas provided in your room are separated into upper and lower layers. Unlike the yukata type, we believe that you can have a good night's sleep without worrying about it coming loose.
If you have the opportunity, we hope that you will use our hotel again. We look forward to welcoming you.
HOTEL MYSTAYS Tachikawa Front Desk
程進
Standard Twin Room Smoking
Stayed in Jul 2023
Family
6 review
10/10
Outstanding
Posted on Aug 28, 2023
very good and comfortble,wish can be back and enjoy another time soon there
Response from Property: Thank you for staying at HOTEL MYSTAYS Tachikawa. And we are glad to hear that you had a comfortable stay. We sincerely hope to see you again.HOTEL MYSTAYS Tachikawa reception
Wilfred Leong
Standard Twin Room Smoking
Stayed in Feb 2024
Business traveler
28 review
10/10
Outstanding
Posted on Mar 20, 2024
Nice and clean hotel to stay with.
Response from Property: Thank you very much for using HOTEL MYSTAYS Tachikawa.We would also like to thank you for taking the time to share your feedback with us.
We are glad that you enjoyed your stay with us.We will continue to do our best to make your stay as comfortable as possible.
We hope that you will use our hotel again if you have the opportunity.We look forward to welcoming you.
HOTEL MYSTAYS Tachikawa Front Desk
Guest User
Standard Twin Room Non smoking
Stayed in Aug 2023
Couple
16 review
10/10
Outstanding
Posted on Sep 28, 2023
Around 10 minutes walk from the station. Pretty nice place too
Response from Property: Thank you very much for using HOTEL MYSTAYS Tachikawa. We would also like to thank you once again for taking the time to share your feedback with us. We are glad that you enjoyed your stay with us. Our hotel is located approximately 10 minutes walk from Tachikawa Station, making it a very convenient location not only for sightseeing but also for business purposes. We would be happy if you would use our hotel again if you have the opportunity.HOTEL MYSTAYS Tachikawa Front Desk
Anonymous User
Standard Double Room Smoking
Stayed in Feb 2023
Solo traveler
3 review
7.5/10
Posted on Mar 10, 2023
About 8 minutes walk from Tachikawa JR South Exit. The stay was okay. The room was quite hot even with the heat turned off, while the sound of siren or ambulance was quite loud with the window opened. The staff were professional and helpful. They helped me change from smoking to non smoking room. Would stay again
Response from Property: Thank you for choosing Hotel Mystays Tachikawa. We would also like to thank you again for taking the time to send us your feedback.
We are very pleased to receive your compliments on your stay with us this time. We also apologize for the noise that caused you some discomfort during your stay. Please understand that we are unable to switch between air conditioning and heating due to the fact that our hotel is centrally air-conditioned. Blankets are available at the front desk for guests to borrow, so please let us know if you need one. All of our employees will make every effort to improve the environment in the future.
We sincerely look forward to serving you again.
Hotel Mystays Tachikawa Front Desk
Emily
Standard Double Room Non smoking
Stayed in Jun 2023
Couple
2 review
9.5/10
Amazing
Posted on Jul 30, 2023
The AC wasn't strong enough. The others all good
Response from Property: Thank you for staying at HOTEL MYSTAYS Tachikawa this time.We apologize for the issue with the air conditioner. My air conditioner stops when it reaches the set temperature. So if the temperature is too low, cold air will come out.Also, when you come to Tachikawa, please use our hotel.Thank you for your valuable opinion.HOTEL MYSTAYS Tachikawafront desk
Anonymous User
Standard Double Room Smoking
Stayed in Jul 2022
Couple
4 review
9.0/10
Great
Posted on Oct 19, 2022
Bit far from the station but nice and clean hotel.
Very nice service and friendly staff
Response from Property: Dear Guest,
Thank you for the great review of our hotel.
We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests.
We are glad that you enjoyed your stay and hope to see you again soon.
Sincerely, HOTEL MYSTAYS Tachikawa
Dimple
Standard Double Room Smoking
Stayed in Jul 2022
Other
2 review
6.0/10
Posted on Aug 28, 2022
Room is very small….
i am not sure that i will rebook that room..!!
Response from Property: Dear Guest,
Thank you for staying at HOTEL MYSTAYS Tachikawa. We appreciate you spending your time to write to us.
Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests.
When you travel to the Tachikawa area in the future, we sincerely hope that you will consider our hotel for your stay.
Sincerely, HOTEL MYSTAYS Tachikawa.
Baagii MJ
Standard Twin Room Smoking
Stayed in Aug 2022
Couple
1 review
10/10
Outstanding
Posted on Sep 20, 2022
Thanks
Response from Property: Dear Guest,
Thank you for staying at HOTEL MYSTAYS TACHIKAWA.
We appreciate you taking the time to write to us.
Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.
HOTEL MYSTAYS TACHIKAWA