Playa del Ingles Hotels with Pools

Stayed here for a sunshine break after Christmas for a week which included New Years. The hotel has been recently renovated and we had a junior suite on the first floor. The reception staff, and all staff are really welcoming and friendly. The hotel feels modern and clean. The reception and pool area are relaxing and chic. We were bed and breakfast. The morning food on offer was good, standard breakfast fair. There was an omelette station which did nice fried ham and cheese sandwiches. There were a couple of items missing (apple juice / hash browns) but the fact you could drink fizzy wine with your breakfast made up for that. The other plus was the timings. Breakfast was from 7:30 - 11:30 and no one was checking us in. So you could have had two sittings if you wanted. A nice bonus. The maid service was great. Our room had a balcony with lounges on which got the sun all afternoon. Rooms had fridge / TV and everything you would expect from a four star. The hotel was near the yumbo (5min walk) and lots of nice restaurants. Head away from the centre and near Burger King there were lovely Chinese and tapas restaurants. The only negative is the proximity to the Axel Beach hotel next door. This is a ‘vibe friendly’ hotel. On both Saturday and Sunday they had a DJ from 12-6. The decks were adjacent to the pool area at this hotel. The music was horrendously loud. Noise cancelling headphones could not block it out. I couldn’t read or listen to my podcast. Even inside with the doors shut you could hear it. Now I am no prude or party pooper but this was club music with an ear splitting beat which isn’t nice for relaxing in the afternoons. I complained to reception (as half the hotel did) but they said as it was day noise they couldn’t do anything. I feel bad writing this as it’s not this hotels fault, but it did ruin two pool afternoons of a 7 day holiday so I have to mention it. We did shopping a Mogan Mall and visited the Dunes but other than that we came to relax. I had a blast it was great to spend new year celebrating at the Yumbo. This hotel has lots to offer. But be prepared for weekend noise in the day time if you do book.

Great hotel in Playa d‘Ingles. Superior hotel with a stylish interior. Great and nice staff. Excellent breakfast buffet in the roof top restaurant with a stunning view. Free parking offered. A lot of restaurant and bars are located in the Yumbo Center, a few minutes by foot from the hotel. Pools are heated and there was always free sunbeds available. Rooms are big and cleaned. The hotel is well maintained.

We have just returned from a weeks holiday and it did not disappoint. The complex is cleaner than anywhere we have stayed before. The staff around the hotel were outstanding, so efficient and kind they really made the stay enjoyable. To be honest all of the Gran Canaria we visited, the staff everywhere were super polite, friendly and genuinely wanted to make sure you had a good stay. We were B&B, the food was quickly replenished during the morning and there was plenty of variety, fruit etc including catering for lactose intolerance/gluten free etc. The room was large, the beds comfortable, shower powerful and hot. The pool was clean and there were plenty of sunbeds and places to rest. The beach is really close and if you fancy it the walk to Maspalomas was 10 mins and the beach there fun to lie on with a lively atmosphere. If I had any grumble it would be that it was hard to find restaurants that served healthy alternatives in Playas De Ingles, especially if you don't eat a lot of burgers etc normally! That said we had amazing steak at TORO and Belle Italia and West End were nice places to eat. At the more upmarket, Morgan shopping centre in Puerto Rico we ate a fabulous lunch at the African style restaurant, can't remember the name. We bused around which was easy to work out how to do and they were on time with good a/c, Puerto de Morgan was lovely and very scenic. All in all, the weather was hot and the week flew. We really enjoyed being based at Servatur Playa Bonita.

I have stayed at the AxelBeach numerous times, but sadly the refurbishment of the rooms means this was my last time. The refurbished rooms are oppressive and dingy – all the walls have been covered in a dark, depressing wallpaper, which is only broken up by white, cold lights. The stone floors have been covered with black linoleum, which looks depressing and dirty. The refurbishment is being done as cheaply as possible, leaving the colourful kitchen tiles intact and the bathroom mostly untouched. For some bizarre reason AstroTurf has been placed on the balcony floors. They have taken what used to be cheap-ish beach hotel rooms and given them a morgue/sauna makeover. This is really frustrating as, otherwise, the place remains pleasant – the pool is still great, the staff are lovely (Kevin, the receptionist, deserves a particular shout-out) and the gym has been re-done really well. The location is super handy as well.

The hotel has a standard double room with views of the mountains with 4 nights. The rooms were clean, the bedroom equipment needed to be renovated, the bathroom was clean and useful. On the balcony (5 floors) there was a certain noise level due to the proximity to the street which does not reflect in the room after the balcony door was closed. The dinner (breakfast and dinner) was warm and delicious. The choice of foods was more than sufficient. I didn't use the pool area but was very good from the optical impression. The location of the hotel is very good because you can reach the beach in just a few minutes walking distance. Shopping opportunities are all directions fast and easy to walk. Other equipment (fitness, hairdresser, bike rental etc.) were as described, but was not used by me. A transfer from or to the airport should be booked separately in advance on the hotel website. Reservation at the reception is not possible.

This was a last minute holiday for my partner and myself. We had read a lot of reviews and almost did not book because of them. However, I’m not sure where most of these complaints are coming from. As far as noise, we didn’t experience that at all. We could hear the Yomba center slightly, but if we closed our balcony door, we could not hear a thing. We had the apartment with the kitchen and it worked out fine. The place does appear to be a little tired, but they are closing this next month for refurbishment. The bedroom was a bit tight but comfortable. The place was spotlessly clean and the staff was all very friendly. Bottom line I would say the place was basic, but had everything we needed for the price.

A fantastic mix of modern and old. Some areas had been updated and modernised while some other areas were still dated. Room was clean and spacious, with a small balcony overlooking the pool. Bathroom was good with a shower that had 2 head options. some good complimentary bits in the bathroom, tea and coffee facilities in the room. The bar has half self service half barman, everyone was polite and friendly. The “snack bar” which is actually a room was by far the best I’ve seen. Actual restaurant meals were ok, but nothing special. Unfortunately desserts were a massive let down l, one evening there were 5 chocolate flavour puddings and the only alternative was strawberry mousse, so maybe a little variety would help. Breakfast was good and plentiful

This place really hit the spot for us. The room was decent and the food was good and all the staff we encountered were super friendly. Sure some of the decor looks a bit tired but for all the the important stuff that you'd want for a good, family holiday they really get it right. We really enjoyed our weeks stay and would happily recommend the place to friends and family.