Yilan Hotels with Gym

Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out. The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch! What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of. There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too. We couldn’t have asked for a better stay and would happily return again!

The housekeeping staff were sincere and promptly addressed guests' issues. The concierge team created unforgettable memories and happy times for guests. The hot spring bath in the room was large enough for the whole family to enjoy together, laughing and having a great time. Thank you, Phoenix Hotel, for your thoughtful arrangements and hospitality. The food has improved significantly, it's truly refreshing and a huge step up from six months ago – a testament to diligent management and operation. This time, I hosted foreign friends, and they were all amazed. Thank you all!

Overall, the stay was excellent. The location is great, the room is clean, and the environment is elegant. This time, I got a room on the 15th floor, and the view was fantastic. The only downside is that the breakfast still needs improvement. I didn't add breakfast this time because I'm vegetarian. Last year, there were many vegetarian options, but lately, I've noticed the selection has decreased significantly! Also, the self-service udon noodle and vegetable cooking station is no longer available, which is a bit disappointing. They used to have their own handmade bread for breakfast too, but that's gone now. So, apart from the breakfast being a bit disappointing for vegetarians, everything else was truly superb!

Pros: 1. The sea view from the suite is excellent. 2. The room is spacious. 3. The breakfast is delicious with many local specialties. 4. Close to the beach. 5. The amenities like the game room, pool, and trampoline are great. 6. The plaza is very nice, and the view is fantastic when you walk around it. Areas for improvement: 1. At breakfast, as soon as we sat down, a staff member told us with a stern face that we could only eat for 90 minutes. This felt extremely poor. For the price of the room, both the attitude and the rule were very uncomfortable. Few people eat breakfast for 90 minutes, so why bother? 2. The sea view suite lacked a coffee machine, the lighting was dim, and small details like bath bag liners for the tub were missing, which felt inadequate.

Third visit to the Landis Resort & Spa for a family trip! Every time, my family eagerly requests to celebrate birthdays at this wonderful place. My parents can relax in the hot springs, and the kids can happily splash around in the pool. Special thanks to the attentive hotel service and the professional lifeguards for their care. Everyone had a fantastic time! There's also a stunning beach nearby for a lovely stroll. And I highly recommend Fumei Seafood Restaurant. It was another relaxing and perfect trip! ❤️❤️

This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere. On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel. I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!

The front desk staff were very helpful and welcoming. The room was spacious and clean, with new facilities. Our one-night stay was very comfortable. The kids' play area had a huge ball pit, which our children absolutely loved. We didn't get a chance to use the spa on the first floor, but it looked well-equipped and clean for a soak, which I imagine would be a great experience. We look forward to visiting again. Overall, it was a very pleasant stay.

The hotel rooms are very new, and there's a large bathtub for hot springs in the room. There's also a dedicated parking lot next door, which is convenient. Check-in at 3:30 PM is a bit late, and the public swimming pool only opens at 5:00 PM, which shortens the usage time. The breakfast offers a wide variety of choices, both Chinese and Western, and you can even make your own Danzai noodles, which is a nice touch.

The Mu'en International (old building) feels a bit dated compared to the adjacent Mu'en Far Eastern (new building), which is noticeable in the in-room hot spring tub and shower facilities. However, the rooms in the old building are more spacious than those in the new one. Both buildings share the same breakfast area and parking lot. This time, I stayed in a 4-person room in the old building. The room was large, and so was the hot tub. Just a heads up, the slippers provided in the room aren't disposable, so if that bothers you, it's more convenient to bring your own.

The location, parking, and overall convenience are simply unbeatable. The hotel has its own parking lot, and directly across the street is a tourist night market that's open daily. Downstairs, there's even a claw machine arcade and a McDonald's. On a side note, the train station is also nearby, as well as a large hospital. However, the hotel's decor and facilities are quite dated and could definitely use an update; the rooms, in particular, are much too dim.