Changchun Hotels with Pools

The service was incredibly thoughtful and attentive. We received a complimentary fruit platter upon arrival, and in the evenings, they even offered flower tea and milk. Traveling with a baby was made easy with the provided crib, and the water activities were super convenient. The breakfast had a rich and diverse selection. It was a very pleasant trip overall.

The hotel overall exceeded my expectations. First off, the location is superb, right next to the 'Zhe You Shan' shopping complex and Changchun Film Studio Museum, literally just downstairs. Manager Bobo and the young lady at the front desk were both incredibly warm and attentive. They added an extra bed to the suite's living room free of charge, and the air conditioning issue was resolved very quickly. We even received a gift box of Zongzi and a fridge magnet. The suite itself was spacious with plenty of amenities. The afternoon tea and happy hour included in the executive benefits were also quite good. I'll definitely stay here again on my next visit.

The room facilities were very clean and tidy, and the housekeeping was meticulous. The hotel environment is excellent, and the location is superb, very close to Wanda Plaza and Changchun West Railway Station. The best part is the swimming pool – it's so comfortable to swim in during the summer! The front desk service was incredibly nice!

I stayed here during Chinese New Year. The front desk staff was very patient, showing us different room types and locations. They were also very flexible and quickly helped us find a suitable room. The hotel lobby is spacious with high ceilings, which made for a very comfortable first impression upon entering. I forgot to take photos at the hotel, so I'll just share some pictures I took while wandering around the area instead.

The room was incredibly spacious and offered great value for money. It was a shame the hot spring was out of order, as we couldn't experience it. The park area was completely dark at night with no lights, making it hard to see anything, which was a bit of a downside. However, the room itself was excellent and very clean. The pool was too shallow for a good swim, and it felt a bit crowded with people taking lessons. On the plus side, the changing room and shower facilities were decent, and there was a nice hot spring pool. Breakfast was a bit disappointing, perhaps due to the off-season, with not many good options. I would still come back if I have the chance, it's worth a try.

The overall facilities and service are five-star, and the lobby lounge areas are very well maintained. It felt like there weren't many guests, so the breakfast buffet seemed a bit simple. The hot spring wasn't crowded, and the kids' play area (naughty castle) was quite spacious – perfect for relaxing and entertaining the little ones. We stayed for two nights, and when it was time to check out, my five-and-a-half-year-old son cried and didn't want to leave, saying he wanted to stay for another week. My daughter specifically asked me to extend a special thank you to the staff in the women's hot spring section. They took great care of my eight-year-old daughter while she was changing and showering alone, even helping her blow-dry her hair. Thank you! We hope to have the chance to stay here again when we return to Changchun.

I brought a client here for a stay, and the hotel's high-end, elegant style was perfect for business discussions and small banquets. The lobby had a subtly luxurious feel, making it a respectable and impressive place to host clients. The guest rooms were clean and spacious, with a simple yet sophisticated design, and my client reported a very comfortable stay. The front desk staff were professional and courteous, providing attentive and appropriate service throughout. With excellent Chinese and Western dining options, there was no need to go far for a business dinner. The hygiene, dining, and service all met five-star standards, making it our top choice for business meetings and hosting clients!

The most impressive part of this stay was definitely the professional and thoughtful service from the front desk staff! From the moment I checked in, Wang Qiu patiently and thoroughly answered all my questions. They even proactively helped me with my luggage and gave recommendations for local restaurants, all while maintaining a warm and genuine smile that immediately made me feel at home. When I needed to print some documents late at night, they responded quickly and resolved the issue efficiently. A huge shout-out to the entire front desk team!

Facilities: It's an old hotel with outdated facilities. They even used grout to patch gaps in the elevator, which looked really bad. The toilet paper holder in the room was loose and wobbly. Hygiene: The hygiene was maintained quite well. Service: The welcome snacks and drinks included with the booking weren't delivered to the room. I had to call and ask for them two or three hours later, which was a minus. Food: The Chinese food was disappointing. The daily soup was bland and watery – can you believe a 68-yuan soup only had one piece of pork rib? Just one, that's pretty wild. Breakfast was decent, nothing special, nothing bad.

I used to stay here frequently for business trips. Although the facilities are a bit dated, the location and breakfast (especially the chicken soup tofu skewers) are great, and the value for money is acceptable. This time, I brought my child and booked a family room. We arrived at 3:30 PM, and the front desk said the previous guests had checked out only half an hour ago and housekeeping was rushing to clean the room. I thought it would take 10 or 15 minutes at most, but after waiting for a while and asking again, I was told it would take 30-40 minutes to clean one room. I went to the front desk again to urge them, and only then did they contact housekeeping, eventually saying, ”It's almost ready, you can check in now.” The entire process, from arrival to check-in (including issues with the key card not working in the elevator and trying multiple times), dragged on until 4:05 PM, a full 35-minute wait. What I don't understand is, since we had already arrived, there were no other guests waiting, and it was 3:30 PM, a normal check-in time, why couldn't they assign two people to clean one room to speed things up? On top of that, the front desk staff (not the one with curly hair, but another person) had a very indifferent attitude and never offered a single apology throughout the entire process, making for a very poor experience. The hotel can review the surveillance footage to verify the objectivity of my statements. Next time I'm on a business trip, I might have to look at other hotels. The service industry needs standardized procedures and the right people in these roles. I'm also from Changchun, and if service positions are filled through 'connections,' then consumers will simply vote with their feet. The good aspects: From my child's perspective, they had a very happy stay. The lobby manager and the evening front desk staff were also pleasant to communicate with.