Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMar 26, 2024
Guest User
The room is big and clean. The service staff took the initiative to upgrade our room. The service attitude is good. The bathroom is spacious, the shower water is strong, the location is very convenient, and it is very quiet at night. I stayed for one night and the experience was great. It was a good choice.
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Price per night from:PLN 137
Posted onJun 22, 2026
Guest UserMy first impression upon arrival was the front desk service. Elva was gentle and polite throughout, not perfunctory at all. The check-in and check-out processes were completed in just a few minutes, and she even proactively offered to help with my luggage. She meticulously explained details about parking and breakfast times. The service was professional and heartwarming, which instantly gave me an excellent overall impression.
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Price per night from:PLN 367
Posted onJul 15, 2026
Guest UserThe hotel's location is excellent, right next to the subway station. The night market and botanical garden are just a few minutes' walk away, making it super convenient to get to all the nearby attractions. The hotel staff were attentive, the room was clean and tidy, and the breakfast was very generous. My child and I had a very comfortable stay. Due to a change in weather, we had to check out a day early, and the front desk staff were incredibly helpful with the process. They even gave us a thoughtful souvenir. This hotel truly cares about its guests and is definitely worth revisiting!
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Price per night from:PLN 197
Posted onMar 14, 2026|Elegant Queen Room
Anonymous User[Atour lobby courtesy] Self-service flower tea: very delicious
Hygiene: very good
Environment: Especially good, the room is clean and tidy
Service: Seeing that it is an exam, give earplugs
Self-service late-night porridge: porridge is fresh, mellow and delicious
Recommend couples or family trips are particularly good
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Price per night from:PLN 169
Posted onJun 12, 2025
Jessica YipWe are very happy with our stay. All the staff were very helpful especially our receptionist 小果,she arranged us free transport to airport and late checkout, also offered free use for the mini bar in fridge although we didn't use it but we are very appreciated her her offer. I would also like to mention the duty manager and her team was very helpful too , her and her colleagues helped us to take our laugages to the hotel mini bus, the journey to the airport was fast and smooth and the driver was very polite. There's so much good things I want to mention about including their cleaning team, including the cleaning supervisor and their team member孫娟,they were very attentive, they seen my glasses was on the table and she left me some cleaning wipes for my glasses. Their breakfast was so delicious and so many options too , including my favourite dim sum, the server 刘奎志was very friendly he can communicate with us in English too. The hotel itself is very large and have a fantastic gym and spa , there's also music restaurant and Japanese restaurant too. We will definitely come back to stay in this hotel if we visit Changchun again and definitely recommend this outstanding hotel to everyone!
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Price per night from:PLN 211
Posted onJun 13, 2026
Guest UserThe room was clean and tidy, with a warm and comfortable layout and complete facilities. The host was enthusiastic and thoughtful, and the location was excellent, making it convenient for getting around. I had a very comfortable stay and will definitely choose this place again next time!
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Price per night from:PLN 191
Posted onJan 26, 2026|Superior Panoramic Double Room
Guest UserThe overall environment of the resort is pretty good; it would probably be even better in the summer. The service is exceptional, with everyone paying great attention to detail. However, as a mom looking for a weekend getaway with my child, I found the activities to be just so-so. The snow activities themselves are free, so any amount of fun is a bonus. The hot springs, though, were really disappointing. There are only a few indoor pools, no high-temperature areas, and more importantly, they didn't feel like actual hot springs! 😦 The outdoor iron pot was impossible to use due to too much debris. From a value-for-money perspective, it's not the best choice for a weekend trip. And the kids' play area... sigh.
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Price per night from:PLN 379
Posted onMay 17, 2026
Guest UserThe location is super convenient, really close to Wenhua Square Station on Metro Line 2, making transfers a breeze. Xinmin Street is within walking distance, so you can easily immerse yourself in the historical buildings and the green vertical landscaping of the area. Inside, the environment is very comfortable. The lobby has computers and printers available, and even the desks in the rooms come with a mat that doubles as a mousepad – perfect for business travelers or those needing to balance work and vacation. The soundproofing is probably among the best for this price range. From the street-facing rooms and restaurant, you can enjoy the view of the tall poplars across the road and the hostas nestled among the trees, which is really pleasant.
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Price per night from:PLN 219
Posted onJul 13, 2026
Nuoyimaketewangmi
Five-star rating! We stayed at Shangri-La Changchun with our whole family, including seniors and children. The service throughout our stay was exceptionally warm and attentive. I must specifically commend several staff members!
1. The poolside staff were incredibly thoughtful. In the early morning, there was already a dedicated attendant on duty. When my elderly family members were swimming, a staff member proactively offered dry towels. They were gentle and friendly, showing great care for the seniors, which was a heartwarming detail.
2. The experience with two front desk staff members was excellent: one was Tang Yue, and the other was Feng Yanyu. Both ladies were enthusiastic and patient throughout, meticulously guiding us on nearby attractions, taxi routes, and tips for visiting the morning market. I especially thank Ms. Feng Yanyu, who proactively added me on WeChat, telling me I could contact her anytime for any assistance. Her thoughtful and thorough service made us feel exceptionally secure while traveling away from home. Special thanks to her!
3. The concierge staff at the hotel entrance were professional and enthusiastic. They proactively helped us with our luggage upon arrival and hailed taxis and opened doors for us when we went out. Their service was perfectly measured, showcasing the professional standard of a five-star hotel.
The hotel's location is superb, right next to a commercial area, making it very convenient for going out and dining. From the pool to the front desk and the doormen, every employee was gentle and courteous, with attention to detail evident everywhere. It's perfectly suited for stays with seniors and children. We will definitely choose this hotel again next time we visit Changchun. Highly recommended!
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Price per night from:PLN 239
Posted onJul 1, 2026
Guest UserI was very satisfied with my stay. The room was spacious and well-ventilated. The front desk staff were polite and communicative. The breakfast was plentiful, and I loved that a robot delivered my takeout directly to the room! The housekeeping staff were attentive and proactive in asking if I needed anything. The hotel's location is excellent. I accidentally left a charger when I checked out, but when I called, they found it within minutes and immediately arranged for it to be mailed back to me. It arrived the very next day! I'm truly grateful for their excellent service.
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Price per night from:PLN 151