Somerset Hotels in Suzhou

This was our first time in Suzhou and we had heard a lot about Somerset through reviews and knew we would have a great time here. Our room was upgraded, but there was an initial challenge around an additional bed, which they got it resolved in some time. The front desk is helpful and speaks and understands some English. We found Adrianna, another colleague of hers and Kenneth very efficient and helpful with our requests. Coco, was very helpful at the restaurant guiding us through where to find vegetarian options during our breakfast. Rooms have the amenities you would need when you come with a family. You can't go wrong with this one! Overall, the kids enjoyed the stay and the location is decent.

We enjoyed our stay here at Somerset Baitang! We’ve stayed in other Somerset branches before, and this is up there as one of the better ones. They cleaned our room nicely when they did, even washing the dishes we used the day prior. The amenities were well maintained, and the location is pretty nice (there’s a lovely park just behind the hotel, it’s walking distance from the metro station and about a 10 minute car ride to Jinji Lake). Special props to Penny and Wendy for taking care of us all throughout our stay! Will book here again next time we come back for a visit. 😃

Fantastic environment, quiet and calm. If you want to spend some quality time without any chaos that is the place you should choose. The hotel staffs are also friendly and some of them can speak English which is good. The rent is also within budget (actually you will be amazed after seeing the amenities inside the room). From my perspective, I will rate 10/10.