Somerset Hotels in Suzhou

This was our first time in Suzhou and we had heard a lot about Somerset through reviews and knew we would have a great time here. Our room was upgraded, but there was an initial challenge around an additional bed, which they got it resolved in some time. The front desk is helpful and speaks and understands some English. We found Adrianna, another colleague of hers and Kenneth very efficient and helpful with our requests. Coco, was very helpful at the restaurant guiding us through where to find vegetarian options during our breakfast. Rooms have the amenities you would need when you come with a family. You can't go wrong with this one! Overall, the kids enjoyed the stay and the location is decent.

My teens and I checked in close to midnight due to a delayed flight, so we were glad to be received by the hotel with a warm welcome and an upgraded suite. We originally ordered a suite but got upgraded to a two-bedroom suite, which was huge. The bonus was a second bathroom which really helped us each morning as the kids wouldn’t have to get up extra early to get ready for an already early morning three days in a row. So thank you, Somerset! The rooms were tidied well every day. It was a professionally run hotel. We wish we would have had time to use the swimming pool but we were too busy.

Excellent apartment! Spacious,clean and feels like home away from home. Equipped with necessities for cooking and living comfortably for your stay. Great reception assistance and smooth check in. Thoroughly enjoyed the stay will definitely visit again.