JI Hotel (Suzhou Guanqian Street Chayuan Station) Reviews
JI Hotel (Suzhou Guanqian Street Chayuan Station)
1331Renmin Road Suzhou, Gusu District, Suzhou, Jiangsu, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
4735 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(4735)
Positive reviews(4655)
Reviews with photos/video(1973)
Easy to get around(795)
Convenient location(601)
Delicious breakfast(538)
Friendly front desk staff(502)
Close to metro(275)
Perfect for business trips(135)
Excellent TV(40)
Tasty coffee(18)
Negative reviews(80)
DIN KIONG
Family Room
Stayed in Jan 2025
Family
3 review
10.0/10
Outstanding
Posted on Feb 25, 2025
Wonderful experience with superb hospitality service. Staff are very friendly and helpful. Room with its smart AI, amenities and facilities are all great. Free laundry and dryer are a big bonus for us. Love that hot coffee is available 24/7. Highly recommended and will definitely be back!
Response from Property: [Near the subway station, opposite Guanqian Street] [Self-service laundry, aerobic gym, vitality buffet breakfast] Dear family, thank you for your recognition of us. Every need of your family is the direction we sincerely strive for. We will definitely work harder to create the ultimate living environment. We look forward to the next trip, and we can create more perfect service for you.
LTTHM
Superior Room (2 Beds)
Stayed in Nov 2024
Travel with friends
5 review
8.0/10
Very Good
Posted on Jan 19, 2025
Hotel uses robots to do delivery to room. Enjoyed this feature the best when using **! Unfortunately booked a non smoking room, yet the room especially the toilet had strong cigarette smoke smell. And it was gotten worse on days where the floor that I stayed recked of cigarette smell the moment we stepped out of room or lift. Grateful to the cleaning staff and counter staff who listened to our feedback and made the room stay more bearable.
Response from Property: 【近地鐵站,觀前街對面】【自助洗衣房,有氧健身房,元氣自助早餐】親愛的家人您好,感謝您對我們的認可,家人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造極致的入住環境,期待下一次的出行,我們能為您創造更加完美服務。
Eng Guan
Guestroom (2 beds)
Stayed in Sep 2024
Family
33 review
10.0/10
Outstanding
Posted on Nov 6, 2024
So far the best hotel during my trip to China. Convenient and staff provide free breakfast for us.
Response from Property: [Near the subway station, opposite Guanqian Street] [Self-service laundry room, aerobic gym, vitality buffet breakfast] Dear family, thank you for your recognition of us. Every need of your family is the direction for our sincere efforts. . We will definitely work harder to create the ultimate stay environment and look forward to our next trip where we can create more perfect services for you.
Aston T.
Business Queen Room
Stayed in Mar 2025
Couples
6 review
10.0/10
Outstanding
Posted on Apr 30, 2025
Strategic location. Short walking distance to metro and eateries. Courteous staff. Clean room, good sound insulation.
Response from Property: 【近地鐵站,火車站2站直達】【自助洗衣房,有氧健身房】親愛的家人,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位家人打造舒適温馨的入住體驗。再次感謝您的點評,期待您的再次光臨!
Kevin Yap
Business Queen Room
Stayed in Sep 2024
Family
3 review
9.5/10
Amazing
Posted on Dec 23, 2024
Loacation is very strategy and convenient.
Response from Property: 【近地鐵站,火車站2站直達】【自助洗衣房,有氧健身房】親愛的家人,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位家人打造舒適温馨的入住體驗。再次感謝您的點評,期待您的再次光臨!
Guest User
Family Room
Stayed in Dec 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Feb 24, 2025
Very nice hotel, in a very convenient location near the centre of the city. Rooms r clean n modern.
Response from Property: 【近地鐵站,平江路步行街步行可達】【自助洗衣房,離店免費寄存行李】尊敬的賓客您好!非常感謝您的入住與讚賞!很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Lady Chen
Family Room
Stayed in Nov 2024
Family
12 review
10.0/10
Outstanding
Posted on Mar 16, 2025
Our first Ji Hotel in China and wont be the last. This hotel is easy to reach by metro. It is also across Guan Qian pedestrian street.
Room and breakfast are all great. Lobby staff are friendly and helpful. We loved our stay in this hotel. This is highly recommended!
Response from Property: 【近地鐵站,平江路步行街步行可達】【自助洗衣房,離店免費寄存行李】尊敬的賓客您好!非常感謝您的入住與讚賞!很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
C
Family Room
Stayed in May 2024
Family
4 review
10.0/10
Outstanding
Posted on Jul 3, 2024
It’s really affordable and well maintained hotel. Very convenient to take subway where just at front of the hotel. Really love it, will stay here again
Response from Property: 【近地鐵站,觀前街對面】【自助洗衣房,有氧健身房,元氣自助早餐】親愛的家人您好,感謝您對我們的認可,家人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造極致的入住環境,期待下一次的出行,我們能為您創造更加完美服務。
Chen Sui Kong
Family Room
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Dec 6, 2024
All front desk staff are extremely helpful and rooms are very clean . Worth mentioning 小季, he had go extra miles in assisted us with local taxi via app in our phone to Suzhou Bei Railway station . Without his help , we might missed our train. Bravo Hotel Ji Team .
Response from Property: 【近地鐵站,觀前街對面】【自助洗衣房,有氧健身房,元氣自助早餐】親愛的家人您好,感謝您對我們的認可,家人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造極致的入住環境,期待下一次的出行,我們能為您創造更加完美服務。
Kelly
Family Room
Stayed in Oct 2024
Family
3 review
10.0/10
Outstanding
Posted on Dec 3, 2024
Counter staff provide good service. Hotel location is good near metro station and lot of food nearby. Will come back again.
Response from Property: 【觀前街對面,近察院場地鐵站,樂橋地鐵站酒店右轉步行可達】【自助早餐,自助洗衣房,健身房】謝謝!謝謝!謝謝!重要的事情説三遍!您的滿意是我們最大的追求,非常感謝您的支持與信賴。期待您的再次光臨,祝您生活愉快!
LimJennie
Family Room
Stayed in Oct 2024
Family
10 review
10.0/10
Outstanding
Posted on Nov 23, 2024
Ji Hotel has never failed me in their services and cleanliness. Location was strategic with close proximity near the metro station and pedestrian street. Ms Wu at the reception, was most helpful and excellent in service. Breakfast was also good with live stations.
Response from Property: 【近旅遊景區和地鐵站,山塘街·拙政園·北寺塔·西園·留園·蘇州博物館等等】【免費瓶裝水,24小時自助咖啡】隔着屏幕,我們用真誠回覆着您的信任,每一根手指落下,牽動的都是一顆真摯的心,您對我們的支持和信任是我們前行的動力,我相信我們會越做越好,用完美的姿態期待您的再次光臨!
rainwood_cmy
Family Room
Stayed in Oct 2024
Family
4 review
10.0/10
Outstanding
Posted on Nov 13, 2024
Booked a Family Room and the room quite spacious. The hotel staffs are friendly. The hotel location very convenient as well. The hotel is just in front one of the subway exit. Guanqianjie is also within walking distance.
Response from Property: 【近地鐵站,平江路步行街步行可達】【自助洗衣房,離店免費寄存行李】尊敬的賓客您好!非常感謝您的入住與讚賞!很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
ntchong
Family Room
Stayed in Mar 2024
Family
6 review
10.0/10
Outstanding
Posted on Apr 8, 2024
Staffs are very helpful. Room is clean. There's 3 washing machined and 3 dryers. Very near MRT station. Overall very happy. Will come back again.
Response from Property: [Near the subway station, Pingjiang Road Pedestrian Street is within walking distance] [Self-service laundry room, free luggage storage after check-out] Dear guests, hello! Thank you very much for your stay and praise! I am very happy to bring you a good time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Cs91
Double Room A
Stayed in Feb 2025
Family
7 review
9.5/10
Amazing
Posted on Mar 30, 2025
Hotel located near Guanqian Street. Overall is good.
Response from Property: 【近旅遊景區和地鐵站,山塘街·拙政園·北寺塔·西園·留園·蘇州博物館等等】【免費瓶裝水,24小時自助咖啡】隔着屏幕,我們用真誠回覆着您的信任,每一根手指落下,牽動的都是一顆真摯的心,您對我們的支持和信任是我們前行的動力,我相信我們會越做越好,用完美的姿態期待您的再次光臨!
Shelly
Family Room
Stayed in Feb 2025
Family
9 review
10.0/10
Outstanding
Posted on May 10, 2025
Good vibes of the hotel, easy access, clean!
Response from Property: 【近地鐵站,火車站2站直達】【自助洗衣房,有氧健身房】親愛的家人,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位家人打造舒適温馨的入住體驗。再次感謝您的點評,期待您的再次光臨!