Holiday Inn Express Suzhou Changjiang

Holiday Inn Express Suzhou Changjiang Reviews

Holiday Inn Express Suzhou Changjiang

No.199 Changjiang Road, Huqiu District, Suzhou, Jiangsu, 215011, ChinaSee Hotel Details
Holiday Inn Express Suzhou Changjiang
Holiday Inn Express Suzhou ChangjiangHoliday Inn Express Suzhou ChangjiangHoliday Inn Express Suzhou Changjiang
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1 night

Guest Reviews

9.3/10
Very Good
2915 review
Verified reviews
Location9.3
Amenities9.1
Service9.4
Cleanliness9.3
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All reviews(2915)
Positive reviews(2842)
Reviews with photos/video(581)
Easy to get around(396)
Friendly front desk staff(360)
Delicious breakfast(344)
Close to metro(199)
Convenient for shopping(137)
Perfect for business trips(134)
Tasty coffee(19)
Negative reviews(73)
Jie
Business Queen Room
Stayed in Jun 2025
Business traveler
6 review
8.0/10
Very Good
Posted on Jul 30, 2025
The hotel is close to many companies in the industrial park, very convenient for business travellers. But it's also full of tourist groups. It can be a bit busy during breakfast.
Response from Property: 特別感謝您對我們服務的認可!能讓您感受到親切和耐心,我們特別開心~ 不過得知這次沒能拿到您的滿分,心裏還是有點小遺憾呢 —— 我們一直希望能給每位客人‘無可挑剔’的體驗,所以會再仔細覆盤細節,爭取下次讓您覺得‘必須給滿分’!期待您再來檢驗我們的進步呀~
Lisinka
Business 2-bed Room
Stayed in Mar 2025
Solo traveler
36 review
9.5/10
Amazing
Posted on Apr 5, 2025
I had a wonderful stay at the Holiday Inn express. It was clean and everything was in place. The view from my room was spectacular. Just a heads up they do not have coffee in the room they only give you tea. I would recommend this hotel as it is close to a shopping mall and Metro line it is very convenient. 
6/7
Response from Property: Dear guest, thank you very much for choosing to stay at Holiday Inn Express, and we are glad to bring you such a pleasant experience! We are always committed to creating a clean and orderly accommodation environment for every guest, and your recognition is the greatest compliment to us. Regarding the situation where only tea is provided in the room, we will seriously consider your feedback and evaluate whether to increase the supply of coffee to meet the needs of more guests. The hotel's superior geographical location does bring convenience to travel and shopping. We look forward to your visit again and continue to enjoy this convenience and beauty.
Yang
Family Room
Stayed in Feb 2025
Family
5 review
10/10
Outstanding
Posted on Mar 21, 2025
Front desk staff are courteous and helpful. When we left our jacket behind, they arranged sending back to us. There is a shopping mall across the road and subway beside the mall.
Response from Property: Thank you very much for your compliment to our front desk staff! They have always been friendly and helpful. We are very pleased that they can properly arrange the return of your jacket after you forgot it. We are glad that our convenient location also brings convenience to your travel. The nearby shopping mall and subway station can indeed meet the diverse life and transportation needs of guests. We look forward to serving you again in the future and creating a better experience for you! ​
OddieNguyen
Business Queen Room
Stayed in Apr 2025
Business traveler
1 review
9.5/10
Amazing
Posted on May 13, 2025
Very good hotel. I will stay again when comeback Suzhou next time
Response from Property: 尊敬的客人,您好!收到您如此肯定的好評,我們內心滿是欣喜與感動!能為您的蘇州之行增添美好回憶,是我們莫大的榮幸!蘇州的煙雨江南四季皆景,無論何時歸來,我們都將以熱情的服務、温馨的環境靜候您的到來,期待再次為您打造賓至如歸的旅居體驗!
Bilal1067
Business Queen Room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 27, 2025
Nice and clean place to live. Near the metro station and have a good breakfast. Very good breakfast. Chinese+western style
Response from Property: 親愛的客人您好,非常榮幸能帶給您一次美好入住體驗。小智家位於蘇州高新技術產業開發區,鄰近地鐵1號線及泉屋百貨和美羅百貨兩處大型綜合商場,出行購物餐飲娛樂都方便。酒店內,設施配齊全且品質有保障,為您提供美國知名品牌Kingkoil床墊,器材豐盛的健身房,私家停車場,會議廳以及自助洗衣閣,更有美味可口的免費自助早餐,帶給您備享舒適的超值體驗。歡迎您再次惠顧,祝您生活愉快
Guest User
Business 2-bed Room
Stayed in May 2025
Business traveler
25 review
10/10
Outstanding
Posted on Jul 1, 2025
设施:ok 卫生:ok 环境:ok 服务:ok
Response from Property: 看到您的五星好評,心裏暖暖的像剛出爐的早餐麪包~我們始終相信,酒店不衹是暫居的空間,更是旅途中的温暖驛站。很高興能為您提供乾淨的床鋪、可口的餐食,以及一句真誠的 “歡迎回家”。無論何時,這裏永遠為您留一盞燈、一份牽掛,期待與您再次相遇~
Anonymous User
Business Queen Room
Stayed in Jul 2024
Family
25 review
8.5/10
Very Good
Posted on Oct 6, 2024
Bathroom is old and mouldy. Location is good near a mall and subway.
Response from Property: 尊敬的賓客,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。感謝您的真誠評價和建議,最後祝您生活愉快.
Chan
Business Queen Room
Stayed in Jun 2025
Business traveler
44 review
8.0/10
Very Good
Posted on Jul 29, 2025
Ok 👌 thanks
Response from Property: 特別感謝您對我們服務的認可!能讓您感受到親切和耐心,我們特別開心~ 不過得知這次沒能拿到您的滿分,心裏還是有點小遺憾呢 —— 我們一直希望能給每位客人‘無可挑剔’的體驗,所以會再仔細覆盤細節,爭取下次讓您覺得‘必須給滿分’!期待您再來檢驗我們的進步呀~
丽娜_066
Business 2-bed Room
Stayed in May 2023
Traveling with friends
10 review
9.0/10
Great
Posted on Jun 5, 2023
Very friendly reception…Breakfast was decent but they don’t have much options. Room was clean and tidy. There is a mall across the street and Paradise Walk about 1.7km away where you can find many restaurants and stores. Had a lovely stay there
Response from Property: Dear guests: Hello! Thank you for staying at Holiday Inn Express Suzhou Changjiang and taking the time to leave a review for us. It is a great honor to get your affirmation. It is a great honor for Xiaozhi to provide convenience for your journey. We are also working hard to improve in many aspects, hoping to bring you more different experiences. Holiday Inn Express guest care team, wish you a happy life! welcome next time
Maurice_Linus
Business Queen Room
Stayed in Oct 2023
Solo traveler
19 review
10/10
Outstanding
Posted on Nov 29, 2023
I enjoyed my stay, very friendly neighborhood. Izimuya mall is a minute walk with the best food restaurants
Response from Property: 尊敬的顧客您好~非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店~真誠期待您的再次光臨~
Guest User
Business Queen Room
Stayed in Oct 2023
Solo traveler
9 review
10/10
Outstanding
Posted on Dec 2, 2023
The hotel was very good. The service included breakfast as well as laundry service. The people were very nice with us. the location was perfect. The staff always helped us resolve questions. The room was very clean
Response from Property: 親,感謝您選擇蘇州長江智選假日酒店,您的讚譽讓我們再次滿血前行,注重細節,讓服務日趨完美是我們孜孜不倦的追求,期待與您的再次邂逅。祝您和您的家人工作順利,生活愉快!
Gongyanlin
Business Queen Room
Stayed in Sep 2023
Solo traveler
2 review
9.5/10
Amazing
Posted on Oct 25, 2023
Great amenities and service, cleaning lady is very helpful and polite, as I have later flight, front desk even allow me to check out late, I will be back in the future for sure!
Response from Property: 尊敬的顧客,您好,感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務
Christopher Roy
Business Queen Room
Stayed in Mar 2023
Business traveler
21 review
10/10
Outstanding
Posted on Apr 12, 2023
The hotel is in a great location in Suzhou because the subway station is just block away. The subway entrance is besides a big shopping mall, which has restaurants and a Starbucks. The hotel has free breakfast and gym to workout. Yes, I would recommend this hotel and would stay again.
Response from Property: Dear guest, hello! Seeing your praise, Xiaozhi feels full of motivation, and just wants to do a better service to repay your love. Xiaozhi's guest rooms are warm and comfortable, equipped with various facilities in strict accordance with brand standards, considerate service, clean and tidy rooms, hoping to bring a relaxing place for guests who are tired from traveling. welcome next time!
Susan
Business Queen Room
Stayed in Sep 2023
Solo traveler
12 review
9.5/10
Amazing
Posted on Dec 12, 2023
I recently had the opportunity to stay at the Holiday Inn Express Suzhou Changjiang, and it was a pleasant experience overall. I made a last-minute booking in the evening, and I must say that the reception staff was efficient and accommodating. They quickly processed my reservation and made the check-in process smooth and hassle-free. The room itself was clean and well-maintained. I appreciated the attention to cleanliness, as it gave me confidence in the hotel's standards. The bed was comfortable, and the mattress provided a soft and cozy sleeping experience. My stay at Holiday Inn Express Suzhou Changjiang was a positive experience. The efficient reception staff made the check-in process seamless, and the room was clean and comfortable. The hotel's location near Ben Q Hospital and a nearby mall further enhanced its convenience. I would recommend this hotel to those seeking a comfortable stay in Suzhou.
Response from Property: 尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!
KYUNGLYNN
Business 2-bed Room
Stayed in Mar 2023
Traveling with friends
4 review
8.5/10
Very Good
Posted on Jul 12, 2023
The hotel was nice ! Though it was really dark. Overall not bad
Response from Property: 親,感謝您選擇蘇州長江智選假日酒店,您的讚譽讓我們再次滿血前行,注重細節,讓服務日趨完美是我們孜孜不倦的追求,期待與您的再次邂逅。祝您和您的家人工作順利,生活愉快!