Floure Hotel (Suzhou Jinji Lake West Branch)

Floure Hotel (Suzhou Jinji Lake West Branch) Reviews

Floure Hotel (Suzhou Jinji Lake West Branch)

3101, Building 1, Wanbao Commercial Plaza, No.1580 East Ring Road, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
Floure Hotel (Suzhou Jinji Lake West Branch)
Floure Hotel (Suzhou Jinji Lake West Branch)Floure Hotel (Suzhou Jinji Lake West Branch)Floure Hotel (Suzhou Jinji Lake West Branch)
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Floure Hotel (Suzhou Jinji Lake West Branch) Guest Reviews

4.4/5
802 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(802)
Positive reviews(764)
Reviews with photos/video(109)
Convenient parking(48)
Easy to get around(35)
Average sound insulation(33)
Classy environment(31)
Friendly front desk staff(29)
Close to scenic area(18)
Perfect for business trips(11)
Stayed multiple times(4)
Negative reviews(38)
Guest User
Huaju Selected Double Bed Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 23, 2024
This hotel is very good, parking is very convenient, right at the door, come again next time.
Response from Property: Dear guest, we are very happy to receive your full score. Your satisfactory comments, simple likes, and sincere affirmation will make us feel grateful. Thank you for your recognition and support of Huaju Hotel. We hope you can stay with us forever!
JayGrn
Huaju Selected Double Bed Room
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 22, 2024
The room was very clean and well equipped with toiletries. The staff members were very friendly and patient. They also have a microwave that you can use to reheat your foods etc. Overall, my experience staying here was great. I am a foreigner and I would recommend this hotel to other foreigners. It's a great stay! 🌟
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Petbanz
Huaju Selected Double Bed Room
Stayed in Nov 2023
Travel with friends
4 review
4.5/5
Great
Posted on Dec 17, 2023
The hotel rooms are clean and tidy though some rooms have no window. Located near a subway for easier communication.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
darren
Huaju Selected Twin Room
Stayed in Oct 2023
Family
22 review
3.0/5
Posted on Nov 16, 2023
not worth the money pretty basic stuff with lots of transients staying there, not recommended
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The branch management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
高富帅 -@
Huaju Offer Double Bed Room
Stayed in Sep 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 19, 2024
just so so
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Huaju Offer Double Bed Room
Stayed in May 2024
Business travelers
11 review
4.5/5
Great
Posted on Jun 11, 2024
good position
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Huaju Offer Double Bed Room
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Dec 6, 2024
Facilities: The decoration is very festive. There are microwaves and books in the public rest area, which is a bit surprising. It is a good way to kill time. Hygiene: Clean, but the bath towels and face towels are old, with holes and hard. The sheets and pillowcases also have small holes. Environment: Compact Service: Good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
tamenobu
Huaju Selected Double Bed Room
Stayed in Oct 2024
Solo travelers
40 review
5.0/5
Outstanding
Posted on Nov 23, 2024
For this price, this hotel is good. The front desk lady is very good. The hotel is relatively close to the subway station (10 minutes walk). It is convenient to go to the Oriental Gate. There is a vegetable garden on the balcony, which is quite interesting. I will come back next time:)
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Huaju Selected Double Bed Room
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Oct 27, 2024
In this fast-paced era, it is rare to find a place where you can relax and enjoy meticulous service. Huaju Hotel is such a treasure place that makes people linger. From the moment I stepped into the hotel door, I was deeply moved by the meticulous service here. The smile of the front desk receptionist was like the warm spring sun, warm and kind.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Huaju Selected Double Bed Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The rooms in this hotel are very good. The parking lot is very convenient at the door. There are also many places to eat nearby.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
WuLilijie
Huaju Exceptional Double Bed Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Facilities: Complete, unfortunately no breakfast Hygiene: Not bad, the cleaning lady is very responsible Environment: Not bad, there is a window to see the platform Service: Good
Original TextTranslated by Google
Response from Property: Dear guest, we are so happy to receive your full score. Your satisfactory comments, simple likes, and sincere affirmation will make us feel strong. We are lucky to have your support. We will continue to work hard to provide guests with a comfortable accommodation environment. I hope you can witness our growth. Thank you for your recognition and support of Huaju Hotel. I hope you can accompany us all the way!
Guest User
Huaju Exceptional Double Bed Room
Stayed in Aug 2024
Other
6 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Environment: Very good environment, clean and sanitary Facilities: Complete Service: The service staff are quite enthusiastic❤️ Sanitation: Cleaned very well The surrounding facilities are quite complete and the location is easy to find Mainly a quiet and comfortable place
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Huaju Exceptional Double Bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
I think it's very good and very satisfied. I will give you a good review next time.
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to receive your full score. Your satisfactory comments, simple likes, and sincere affirmation will make us feel grateful. Thank you for your recognition and support of Huaju Hotel. We hope you can stay with us forever!
Shaojianli
Huaju Selected Twin Room
Stayed in Oct 2024
Business travelers
37 review
1.2/5
Posted on Nov 26, 2024
Small, dirty, broken, not a pleasant night
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Anonymous User
Huaju Offer Double Bed Room
Stayed in Jul 2024
Business travelers
14 review
1.5/5
Posted on Aug 12, 2024
The room gave people a very depressing feeling. The sheets were yellow and the towels were full of this yellow unknown liquid. The sound insulation was very poor. There was the noise of vehicles on the road on the left side of the room, and the sound of talking in the corridor and other rooms in the hotel on the right side. I couldn't sleep well at all. When I just checked in on the first day, the attitude of the front desk was very bad and the speech was perfunctory. We all lay down to rest, and the front desk called to say that we made a mistake in the room and asked us to change rooms. When I checked out later, another front desk lady had a good attitude. This service score is also for this lady. This is the only thing I feel relatively satisfied with. The other environmental sanitation and facilities of this hotel are not very good, especially the sanitation gives people a disgusting feeling. The service attitude of one front desk is okay, and the service attitude of the other front desk is very average. The living experience this time is very bad, and I don't recommend coming to this hotel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!