18 Ngõ Bảo Khánh, Ng. Hàng Hành, Hàng Trống, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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Sunline Hotel Guest Reviews
4.6/5
Great
188 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.7
Cleanliness4.5
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All reviews(188)
Positive reviews(183)
Reviews with photos/video(48)
Great location(59)
Awesome rooms(31)
Delicious breakfast(25)
Convenient location(22)
Quiet & comfortable(16)
Great value for money(13)
Friendly front desk staff(9)
Comfortable bed(4)
Negative reviews(5)
Dani Saran
Deluxe Room Window
Stayed in Oct 2024
Couples
4 review
4.5/5
Great
Posted on Oct 25, 2024
Nice clean quiet comfortable hotel with a roof top bar. Excellent location to walk around with many shops, restaurants and sightseeing places. Good English speaking staff who are very helpful. Highly recommend this hotel.
6/13
travelasia
Family Triple Room City View
Stayed in Oct 2024
Family
4 review
4.7/5
Amazing
Posted on Oct 8, 2024
Lovely little hotel very near the square, lake and old quarter. Rooms are old but clean, TV could use an upgrade.
Some affordable restaurants down the street to the right and lot of spa/massage to the left. Popular Pizza place right in front, but there's always a huge line. To
It's nice to be here in the weekend as they close the area for traffic and the night market opens. If you check out in the weekend and need a taxi, you'll need to walk a bit. The hotel can arrange a car for you, for 350k, but you can negotiate the price down to 250k-300k.
Djuliah
Executive Twin Room
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Sep 3, 2024
This was my second stayed at thia hotel. Excellent location with the best service ever. Rooms were clean. Bed was comfortable.
Will defenitey back to this hotel or at leat will revel this hotel to others.
Bek Cooper
Deluxe Room Window
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 29, 2024
High reviews are for a reason. The value here is unbelievable. The team were exceptional and went over and beyond. Communication was excellent. Such an easy place to stay. Fantastic location to explore the Old Quarter. They also upgraded us to a balcony view, so we got to enjoy watching the thunderstorm that rolled in. We'd stay here again if we returned. Well done, Sunline.
Guest User
Deluxe Room Window
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Room is clean, and staff is warming. Plus, location is very convenient. Nice stay for me. Thanks.
WKLIM
Deluxe Room Window
Stayed in May 2024
Solo travelers
13 review
4.5/5
Great
Posted on May 5, 2024
very strategically located in the central of Hoan Kiem lake. 3-5 mins walk to Hoan Kiem lake.
Response from Property: Dear Value Guest, Thank you for your kind feedback after staying with us at Sunline Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Sunline Hotel Team.
Shun Yiu
Executive Honeymoon
Stayed in Jul 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jul 28, 2024
Nice hotel and the main area of Hanoi
Huikiat Lim
Executive Honeymoon
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Place was very centralize with lots of shop to visit. Staff was super friendly and helped out with a lot of our enquiries. Would definitely book again when I come back to Hanoi.
Guest User
Executive Twin Room
Stayed in Oct 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Oct 19, 2024
This hotel is good. The staff here are every friendly. They help us calling a car also. I will back
Guest User
Deluxe Room Window
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
I stayed twice in Vietnam and tried three hotels in Hanoi and this is the best. It’s super clean, the location couldn’t be better but above all : the staff is extremely professional and friendly. All of them are really sweet and polite which is exceptional when thinking about the mass tourism in Vietnam. The breakfast offers a good value too, they have a lot of variety and it tasted freshly cooked even when coming after 9am. I would definitely come back to this hotel next time I’m in Hanoi and suggest it to my friends. Thank you so much!
Anonymous User
Deluxe Room Window
Stayed in Apr 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The Sunline Hotel in Hanoi is a hotel that caters to both business and leisure travelers. Located in the capital city of Vietnam, the hotel offers guests a mix of traditional Vietnamese hospitality and modern amenities. Here are some reasons why the Sunline Hotel (Hanoi) might be considered good:
1. Location: The hotel's location is often praised for its convenience. It is usually situated near major attractions such as the Old Quarter, Hoan Kiem Lake, and the Opera House. This allows for easy exploration of Hanoi's historic and cultural sites.
2. Amenities: The Sunline Hotel typically provides amenities. These facilities can enhance the overall experience for guests looking to maintain their lifestyle while traveling.
3. Rooms: Guests may find the rooms at the Sunline Hotel to be comfortable and well-appointed, featuring modern decor, clean linens, and necessary amenities like air conditioning, TVs, and en-suite bathrooms.
4. Service: The staff at the Sunline Hotel are often commended for their friendly and efficient service. They may assist with tour arrangements, provide local recommendations, and handle any special requests with care.
5. Food: The hotel's on-site restaurant may offer a variety of Vietnamese and international dishes, providing guests with convenient dining options without having to leave the premises.
6. Value for Money: Depending on the price point compared to other hotels in the area, the Sunline Hotel might be considered a good value for money.
As with any hotel, it's essential to consider personal preferences and needs when evaluating whether the Sunline Hotel (Hanoi) is the right choice for your stay. Reviews from other guests can provide valuable insights into the quality of the hotel, and it's always recommended to check the most recent information before making a reservation.
Response from Property: Dear Value Guest, Thank you for your kind feedback after staying with us at Sunline Hotel. Thank you so much for choosing our hotel in your vacation. Your comments will be shared with the team and we believe that it will give us more motivation to continuously bring excellent services to our guests. Thank you again for your kind recommendation and I hope we could have another chance to welcome you back in very near future. Sincerely, The Sunline Hotel Team.
Guest User
Executive Room With City View
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Location is very convenient and easily accessible to the tourist attraction places.
Very professional, proactive and polite staff. Definitely will stay again for sure.
Yem
Deluxe Room Window
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
very good the location is very convenient the servers also very friendly。 will be there next time for sure
W
Executive Room With City View
Stayed in Sep 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Great location walking distance to everywhere. New roof top bar at night is amazing. Room is good and comfortable.
Ma Roseanne Faye
Deluxe Room Window
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The front desk was helpful and converse well in English. They upgraded my room as well. They provide clean and basic hotel services, amenities and toiletries. You can keep your luggage as a complimentary but not sure how long they can keep it for you. I only left my luggage for almost 12hrs. I like the location of the hotel as it’s near tourist spots and main shopping district and yet its street is quiet compared to the busy streets from tourists and cars/motorbikes.
I stayed here during Typhoon Yagi and I would say it’s quite safe to take shelter from the storm.
The photos from the website is same in real life.