No.178 Sanxiang Road, Gusu District, Suzhou, Jiangsu, 215004, China
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8.2/10
Andongpite
10/10
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Exterior (43)
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10/10
sacxuyw
10/10
Shijinghong
Dining (51)
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10/10
Ruifangqulejin
10/10
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Public Areas (56)
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10/10
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9.2/10
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10/10
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8.2/10
Andongpite
10/10
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10/10
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10/10
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10/10
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10/10
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8.5/10
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1 night
Guest Reviews
9.1/10
Good
880 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.8
Service9.1
Cleanliness9.2
Sharon 陈相如
Sunshine Boutique Room (2 beds)
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 27, 2025
Conveniently close to the metro station. There is also a Starbucks, KFC, and Familymart next to the station. Interior decor was absolutely stunning. You basically don't need to go to crowded tourist destinations to take pictures anymore. There is free water and tea refreshments in the lobby.
Response from Property: 尊敬的客人,非常感謝您對我們酒店的認可和細緻點評!我們始終覺得,好的入住體驗藏在每一個小細節裏,也會繼續打磨這些細節,期待下次還能為您帶來驚喜呀!
Guest User
Sunshine Boutique Room (2 beds)
Stayed in Apr 2025
Family
7 review
5.0/10
Posted on Jun 12, 2025
I recently stayed at Suzhou Overseas Chinese Hotel, and unfortunately, my experience was disappointing. The room had a strong cigarette odor that lingered, posing a serious issue for my family member with asthma, who nearly had an exacerbation.
Beyond the air quality, the room's condition was subpar. The bathtub was rusted, the ceiling bore water leak stains, and the furniture was not only old but visibly dirty. The absence of a refrigerator, despite there being a cabinet meant for one, was also inconvenient. Most concerning, however, was the electrical socket that had fallen out, posing a serious risk of electric shock—a major safety hazard that should not be overlooked.
For a hotel of this standard, I expected much better upkeep. I sincerely hope management addresses these issues to ensure a cleaner, safer, and more comfortable stay for future guests.
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Suzhou Overseas Chinese Hotel. We sincerely apologize for not meeting your expectations. We have checked your feedback item by item as soon as possible and conducted stricter inspections on non-smoking floors. Your feedback is an important basis for our improvement. We are well aware that the lack of service details will have a serious impact on the guest experience. We apologize to you again for this unpleasant experience and sincerely hope to win your trust again with practical actions in the future. I wish you and your family a smooth life, peace and health.
Javier
Sunshine Boutique Room (2 beds)
Stayed in Jun 2025
Traveling with friends
2 review
8.5/10
Very Good
Posted on Jul 21, 2025
Old facilities but taken care of very well and no issues
Response from Property: 尊敬的客人,非常感謝您抽出寶貴時間分享入住體驗,更感謝您對我們酒店維護工作的認可 —— 能讓設施在歲月中保持穩定狀態,離不開團隊對每一處細節的用心呵護,您的肯定是我們堅持這份細緻的最大動力。
Evelyn
Family Suite
Stayed in Apr 2025
Family
5 review
8.0/10
Very Good
Posted on May 4, 2025
Very pleasant stay, the room was big and comfortable. Only issue with the toilet which is only separated by a 3/4 height door instead of full ceiling partition.
Response from Property: Dear guest, thank you very much for choosing to stay and sharing your true feedback! We are very pleased to know that you are satisfied with the spaciousness and comfort of the room. At the same time, we also pay special attention to the bathroom spacing you mentioned. Your suggestions are the direction of our progress, and we look forward to bringing you a more perfect experience next time!
Jin Loo
Guestroom (2 beds)
Stayed in Mar 2025
Traveling with friends
9 review
9.0/10
Great
Posted on May 9, 2025
Very nice Chinese style hotel... Nice breakfast, nice staff...and the bed is very comfortable 😁
Response from Property: 尊敬的客人,您好!感謝您對我們酒店的認可與喜愛!能為您帶來舒適的入住體驗、美味的早餐和貼心的服務,我們倍感榮幸~您的滿意是對我們最大的鼓勵,我們會繼續秉持用心服務的理念,期待下次能以更完美的姿態迎接您回家!祝您生活愉快,萬事順遂!
Massim
Sunshine Boutique Room (2 beds)
Stayed in Feb 2025
Family
4 review
5.0/10
Posted on Mar 7, 2025
A very nice outlook view
Inside hotel also fantastic nice
But the only things that I can’t accept is the toilet
Is too bad and disgusting OMG. Terrible toilet😩
Response from Property: Dear guest, thank you very much for your recognition of the hotel's scenery and interior environment, which has given us great encouragement. We are very sorry for the bad experience brought by the toilet. To express our apology, you can enjoy free breakfast and upgrade your room next time you stay. We look forward to bringing you a new and satisfactory experience. Please contact me next time! Cheng Ming, Sales Department
Supakanya
Sunshine Boutique Room (2 beds)
Stayed in Nov 2024
Family
30 review
10/10
Outstanding
Posted on Dec 8, 2024
It is a very convenient hotel near the subway, clean, delicious breakfast. If I come to Suzhou again, I will definitely choose this hotel again.
Response from Property: Dear guest, we are sincerely delighted to receive such high praise from you. It is our honor to know that you will choose us again when you come to Suzhou next time. We will always work tirelessly to maintain and improve our service and facilities to ensure that every stay of yours will be as pleasant and memorable as this one. With the most sincere greetings!
Guest User
Japanese-Style Room
Stayed in Sep 2024
Solo traveler
2 review
4.5/10
Posted on Nov 3, 2024
The room had no chair or table, which is probably what was meant by Japanese style room. It seems like the hotel had its best days long time ago.
The staff did not speak a single word of English. The view from the room was quite an experience as well.
Response from Property: Dear guest, thank you for your feedback. We will improve the situation and thank you for your love of the scenery. We look forward to seeing you again.
Ryan Windsor
Oakwood Double Bed Room
Stayed in Jun 2024
Traveling with friends
24 review
10/10
Outstanding
Posted on Jul 14, 2024
This hotel is really a 'garden hotel' in the 'garden city.' Staff number 012 greeted us with a warm welcome and helped us store our luggage before check in time. The room was clean, modern and well-maintained and there were Western and Chinese breakfast options. The location is perfect for exploring nearby gardens and other attractions.
Response from Property: Dear guest, thank you very much for your high evaluation of our hotel! We are deeply honored to provide you with satisfactory service. We are looking forward to your visit again! Wish you all the best! Suzhou Overseas Chinese Hotel
Dear guest,
Thank you very much for your high evaluation of our hotel! We are deeply honored to provide you with satisfactory service. We are looking forward to your next visit! Wish you all the best!
Suzhou Overseas Chinese Hotel
Wanzi0209
Oakwood Double Bed Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 13, 2025
I came to Suzhou to watch a concert and chose this hotel. I didn't have time to explore Suzhou city carefully, but the miniature garden in the hotel made up for some of the regrets. The room was very clean, the king-size bed room was also relatively large, with complete facilities. The front desk service was good, especially the 012 waiter. The check-out operation was skilled and it was done in a short time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing us as your accommodation on your way to the concert! If you have the opportunity to slow down and visit Suzhou again, we would be happy to recommend the surrounding gardens and charming streets, allowing you to fully experience the slow pace and beauty of this city. We look forward to seeing you again and wish you all the best!