Wangfu Jinke Grand Hotel Reviews

Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the Jinke Grand Hotel Suzhou. At Jinke, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward your next stay in our hotel.

Response from Property: 感謝親細緻生動的評論。看到您對我們的客房衞生以及前台的熱情服務的一致認可，我們萬分感動~ 酒店管理層一直給員工灌輸“以情作事，用心服務”的理念，以熱心、安心、細心、誠心，來換取賓客的稱心、放心、歡心、安心。喜歡就常回家看看哦~

Response from Property: Hello friend! Thank you for staying at Suzhou Wangfu Jinke Hotel and sharing your wonderful comments. We are glad that you have affirmed the hotel's location, facilities and other aspects. The hotel is carefully located in a quiet area amidst the hustle and bustle, allowing guests to travel conveniently while getting full relaxation and quality rest. Our warm and enthusiastic service attitude, nutritionally balanced delicious breakfast and other super services will make you feel at home. It is fate that you have stayed in our hotel and felt satisfied with your stay. We look forward to seeing you again. I wish you a happy life and good work!

Response from Property: Thank you for your support and trust in us. Your few brief words are definitely better than countless compliments. Suzhou Wangfu Jinke Hotel hopes to have more opportunities to provide services to you and those around you. We sincerely look forward to your visit again and continue to provide you with professional services and a perfect stay experience! We also need your continued support! Let us join hands and keep moving forward!

Response from Property: Dear guests, Happy New Year: Thank you for your warm evaluation and support. Our team deeply appreciates your recognition, especially the appreciation of the location, facilities, services and environment. In response to your feedback, we are also very focused on improving our services and facilities to meet your needs. If you encounter any small room requests that are not met in time, please feel free to inform the front desk and we will make improvements immediately. In the cold winter, our goal is to make you feel the warmth of spring. We will continue to pay attention to and optimize hygiene and service speed. We are honored by the love for our style and vibe. We believe that our Suzhou garden-style design will make you happy both physically and mentally. Thank you for your choice and we look forward to your next visit. Once again, I would like to express my sincere gratitude for your love and support.

Response from Property: Dear guest, thank you very much for staying at Suzhou Wangfu Jinke Hotel and sharing your valuable experience. Suzhou Wangfu Jinke Hotel is very popular due to its unique style, elegant environment, comfortable rooms and considerate service. We are very honored that your praise is the biggest motivation for us to keep moving forward! The whole hotel sincerely looks forward to your visit again and wish you a happy life!

Response from Property: Dear distinguished guest: Hello, thank you very much for choosing to stay at Suzhou Wangfu Jinke Hotel and sharing your stay experience. I am really touched by your comments. I am glad that the hotel can bring you a wonderful time during your trip. Your praise really gives us great encouragement. We will definitely do better and provide every guest with a home-like stay experience~ Looking forward to your visit again! I wish you a happy life!

Response from Property: 非常感謝您對我們酒店的評價，對於我們收到的每一條反饋，我們均為之受到鼓舞，同時也感到責任重大。您提到的設施有點老舊，酒店將會在未來升級和翻修我們的設施，以便提供更好的舒適度和體驗給我們的客人。至於機器人的送餐服務，我們承載着提供獨特的體驗使命，我們會不斷優化。關於衞生問題，您的建議已接收。衞生是我們工作中不可或缺的元素，因此我們將加強定期清潔和消毒程序，確保提供安全、健康的環境。在下榻的環境中，如果能夠更加完美的結合風景如畫的寒山寺景色，我們正在加大力度探索創新的裝飾方案，以增強您的視覺體驗。對於服務整體體驗，我們將會培訓和服務流程和員工培訓進行不斷優化。您的滿意度是我們的追求。打車去周邊景點確實是個便利選擇，如果需要我們提供專屬的交通服務，可以隨時聯繫我們，我們很樂意提供協助。最後，我們很高興知道停車比方便，繼續提供平開源的停車選擇，是我們的榮幸。我們期待再次為您提供服務，並希望下一次您有機會再次入住，體驗我們的改進和提升。再次感謝您的寶貴反饋並期待您的下次光臨！酒店管理層敬上

Response from Property: Hello friends! Thank you for staying at Suzhou Wangfu Jinke Hotel and sharing your wonderful review. We are very glad that you have affirmed the hotel's location, facilities and other aspects. The hotel's location is carefully selected to provide tranquility amidst the hustle and bustle, allowing guests to fully relax and have a high-quality rest while traveling conveniently. Our warm and full service attitude, nutritionally balanced and delicious breakfast and other super services will make you feel at home. As fate would have it, you stayed at our hotel and felt satisfied with your stay. We look forward to your stay again. I wish you a happy life and smooth work!

Response from Property: Dear distinguished guest, thank you for your high evaluation of Suzhou Wangfu Jinke Hotel. We are honored to see that you are satisfied with our services and facilities. We are committed to providing every guest with an excellent accommodation experience. The timely follow-up of the advance communication and check-in matters you mentioned is one of the highlights of our service process; clean and comfortable rooms, convenient geographical location and accessibility to Hanshan Temple are all to ensure that guests can enjoy the best travel experience. Your opinions are very important to us, and we will continue to work hard to maintain and improve our service standards. If you or your friends visit Suzhou again in the future, we hope to be your first choice again. Thank you again for your support and trust, and look forward to your next visit.

Response from Property: Dear guest, thank you very much for staying at Suzhou Wangfu Jinke Hotel and sharing your valuable experience. Suzhou Wangfu Jinke Hotel is very popular due to its unique style, elegant environment, comfortable rooms and considerate service. We are very honored that your praise is the biggest motivation for us to keep moving forward! The whole hotel sincerely looks forward to your visit again and wish you a happy life!

Response from Property: Dear guest, we are very grateful for your valuable feedback. We have started to improve the specific issues you raised: 1. Regarding the check-out time, we are evaluating adjustment plans to reduce the inconvenience of guests when checking out, such as using mobile applications to check out by themselves. 2. We have inspected the shower facilities and fixed the shower to ensure that the user experience provided is first-class. We have further strengthened routine maintenance to prevent such problems from happening again. 3. For the bathroom trash can, we will adopt your suggestions and consider using uncovered or induction trash cans to improve the convenience of waste disposal. We deeply regret that we failed to provide perfect service in your current stay experience, and we promise to convey our excellent service standards and commitment to all guests through these improvements. We look forward to the opportunity to serve you again and show our pursuit of excellence with better performance.

Response from Property: 尊敬的貴賓，您好：感謝您的熱情點評和對本酒店的認可，我們很高興您對房間的寬敞、獨立浴室、景觀泡澡體驗以及周邊地理位置表示滿意。您的肯定是對我們團隊辛勤工作的最大鼓勵。對於游泳池和健身房的配套設施表示讚賞，這也是我們不斷追求和提升服務品質的一部分，確保每位貴賓都能享受舒適便捷的入住體驗。我們期待着您下次的光臨，繼續為您提供超越期待的服務。謝謝您選擇我們的酒店，我們將一如既往地努力為您提供更加優質、貼心的住宿體驗。

Response from Property: Dear guests, thank you very much for staying at Suzhou Wangfu Jinke Hotel and sharing your valuable experience. Suzhou Wangfu Jinke Hotel is very popular due to its unique style, elegant environment, comfortable rooms and considerate service. We are very honored that your praise is the biggest motivation for us to keep moving forward! The whole hotel sincerely looks forward to your visit again and wish you a happy life!