No.80 Xingdu Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215021, ChinaView Hotel Details
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Phoenix International Serviced Apartment Guest Reviews
4.5/5
Good
202 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(202)
Positive reviews(195)
Reviews with photos/video(38)
Awesome rooms(92)
Large rooms(56)
Easy to get around(29)
Close to metro(18)
Convenient for shopping(15)
Perfect for business trips(10)
Many amenities(8)
Loved the night views(7)
Negative reviews(7)
Guest User
Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]
Stayed in Jun 2024
Family
6 review
4.7/5
Amazing
Posted on Jul 25, 2024
It was a very good hotel, the rooms were pretty big and the view was beautiful. Very close to 东方之门 and to the metro, we recommend!
6/7
Response from Property: Dear guest! Thank you for staying at Suzhou Phoenix Apartment and your five-star praise. Your satisfaction and support are our driving force for continuous progress. All our staff sincerely welcome your next stay and hope to bring you a better stay experience as always. Thank you.
JEL17A
Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Jan 7, 2025
Location is very good in the city, room very large host very nice, the only problem was key lift only 2 and room key only 1 for 5 of us is not enough😄 minimum 3 room key for 5 people but overall quite satisfying
Response from Property: 尊敬的賓客你!感謝你入住蘇州鳳凰公寓,感謝你的五星好評,你的滿意與支持是我們不斷前行的動力,我們全體員工誠摯的歡迎您的下次入住,希望能一如既往的給您帶來更美好的入住體驗,謝謝
Guest User
Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Great place to stay in Suzhou! Perfect location, helpful host and very comfortable room with an amazing view. 10/10!
Response from Property: Dear guest! Thank you for staying at Suzhou Phoenix Apartment. Thank you for your five-star review. Your satisfaction and support are the driving force for us to keep moving forward. All our staff sincerely welcome your next stay and hope to bring you a better stay as always. Experience, thank you
Anonymous User
Two-Bedroom Family Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]
Stayed in Feb 2024
Travel with friends
4 review
3.0/5
Posted on Apr 3, 2024
Budget stay with basic amenities. Bed is super hard and not comfortable. Washing machine provided without dryer. Was not given lif access card upon check in received it the next day.
Response from Property: Dear customer, thank you for choosing to stay in our hotel. We express our sincerest apologies for your dissatisfaction during your stay. We will make timely improvements to ensure that you and other guests' stay experience becomes more pleasant and comfortable. I wish you a happy life.
Guest User
Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]
Stayed in Mar 2024
Family
3 review
3.7/5
Posted on Jul 10, 2024
Cleanliness can be improve more!
Response from Property: 尊敬的賓客你好,很抱歉為你帶來不太好的體驗,我們一定會加強對房間衞生的標準,對保潔阿姨進行培訓,提高業務技能和衞生標準,感謝在成長的道路上一路有你的監督和支持,期待您的再次入住見證我們的提升,祝我
Guest User
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Sep 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Oct 17, 2023
Haibucuo tinghao
Response from Property: 希望您的每次到來都可以在這裏得到家的温馨,因為相遇,所以歡喜!
Guest User
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Nov 2024
Other
4 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Hygiene: No odor, very clean
Facilities: Washing machine, refrigerator, induction cooker, oven are all complete
Environment: Large room, air conditioning, the weather is very warm
Service: The store owner is also very patient
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Phoenix International Apartment will be the warmest and most unique one in your memory! Come back to Phoenix Apartment often, and I wish you: well
MeixiaoqiApple
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The hotel is located at Xinghai subway station, opposite Tianhong, with very convenient transportation and life, and close to Central Park. There are many office buildings nearby, so it is a good choice for business trips. The room suite has a refrigerator, washing machine, and kitchen to meet the individual requirements of life. It is a little small, but their room is very comfortable to sleep in.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for staying at Suzhou Phoenix Apartment and your five-star praise. Your satisfaction and support are our driving force for continuous progress. All our staff sincerely welcome your next stay and hope to bring you a better stay experience as always. Thank you.
Guest User
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The room is big and the location is good. There is a subway downstairs. You can wash clothes. It is clean and fully equipped. You can cook and there are pots and pans. It is very good.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for staying at Suzhou Phoenix Apartment. Thank you for your five-star review. Your satisfaction and support are the driving force for us to keep moving forward. All our staff sincerely welcome your next stay and hope to bring you a better stay as always. Experience, thank you
Guest User
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The hotel is in a prime location, very close to the Oriental Gate, with a subway downstairs, very convenient transportation, and many shopping malls around, so it's very convenient to buy anything. The room is large, the bedding is comfortable, and it's clean and hygienic. There is a washing machine and a refrigerator, as well as a clothes drying rack and a clothes lining, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for staying at Suzhou Phoenix Apartment and your five-star praise. Your satisfaction and support are our driving force for continuous progress. All our staff sincerely welcome your next stay and hope to bring you a better stay experience as always. Thank you.
Guest User
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The location is very good. There is a mall downstairs and a snack street on the underground first floor. You can eat and walk to the subway station. It is very convenient to go to the Oriental Gate. It takes about 10 minutes to walk there. You can also go to Suzhou Center. The room is very large and has a washing machine and dryer, which is really great for people on business trips. The room is also cleaned very well. There are small packages of Debao tissues to take away. The room also has a smart toilet. The facilities are also great. I have stayed in so many hotels, but this is the most satisfactory one.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for staying at Suzhou Phoenix Apartment and your five-star praise. Your satisfaction and support are our driving force for continuous progress. All our staff sincerely welcome your next stay and hope to bring you a better stay experience as always. Thank you.
Guest User
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The room is very big, with a washing machine and a refrigerator. The price is very affordable, and it is a good price for this location. The night view is very beautiful at night. After dinner, I went to Suzhou Center for a walk. It only took about 10 minutes to get there. It was really convenient.
Original TextTranslated by Google
Response from Property: 尊敬的賓客你!感謝你入住蘇州鳳凰公寓,感謝你的五星好評,你的滿意與支持是我們不斷前行的動力,我們全體員工誠摯的歡迎您的下次入住,希望能一如既往的給您帶來更美好的入住體驗,謝謝
Guest User
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
I took our kids out to play during the summer vacation. The location of the hotel is very good. There is a shopping mall downstairs. There are shopping malls all around. The subway is downstairs. The transportation is really convenient. The room is very big. It is a suite with a living room, kitchen, bathroom, rice cooker and so on. You can also wash your clothes by yourself. The washing machine has a dryer. It is very convenient to take the kids out to play. You can wash clothes and the room is cleaned very well. If there is not enough water to drink, I asked the housekeeper to send a few more bottles immediately. There are also small packages of Yilibao tissues to take away. I am very satisfied with it. It is very cost-effective. I will recommend it to my friends when I go back.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for staying at Suzhou Phoenix Apartment and your five-star praise. Your satisfaction and support are our driving force for continuous progress. All our staff sincerely welcome your next stay and hope to bring you a better stay experience as always. Thank you.
Anonymous User
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Super satisfied, the room is super big, hot water is available 24 hours a day, and the bed is very comfortable
Facilities, everything is very new, there are pots and pans.
Sanitary, clean and tidy.
Environment, the room is on the 20th floor, the night view is beautiful at night
Service, the service is also great, butler-style service.
Next time I come on a business trip, I will stay at this hotel again. It is much more comfortable than chain hotels, and the price is similar.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for staying at Suzhou Phoenix Apartment and your five-star praise. Your satisfaction and support are our driving force for continuous progress. All our staff sincerely welcome your next stay and hope to bring you a better stay experience as always. Thank you.
Guest User
Executive Double Bed Room [Clothes Dryer + Private Kitchen]
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The first feeling when I walked in was that it was too big, with a living room, bedroom, open kitchen, and bathroom, which looked very comfortable. There was a refrigerator and a washing machine, as well as an electric rice cooker, pots, bowls, and chopsticks. If you want to cook, you can do so. There are major shopping malls downstairs, and it's only a 10-minute walk to the center of Suzhou. By the way, there is a direct subway downstairs, so it's convenient to go anywhere, and the price is not expensive. In this area, this price is very cost-effective, and there is also a butler-style service, which is very considerate and meets your needs immediately. It is great value for money. I will stay at his place when I come to Suzhou on business in the future.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for staying at Suzhou Phoenix Apartment and your five-star praise. Your satisfaction and support are our driving force for continuous progress. All our staff sincerely welcome your next stay and hope to bring you a better stay experience as always. Thank you.