Haner Hotel (Suzhou Guanqian Street Pingjiang Road)

Haner Hotel (Suzhou Guanqian Street Pingjiang Road) Reviews

Haner Hotel (Suzhou Guanqian Street Pingjiang Road)

Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Haner Hotel (Suzhou Guanqian Street Pingjiang Road)
Haner Hotel (Suzhou Guanqian Street Pingjiang Road)Haner Hotel (Suzhou Guanqian Street Pingjiang Road)Haner Hotel (Suzhou Guanqian Street Pingjiang Road)
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Haner Hotel (Suzhou Guanqian Street Pingjiang Road) Guest Reviews

4.8/5
Excellent
262 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(262)
Positive reviews(261)
Reviews with photos/video(105)
Friendly front desk staff(74)
Convenient parking(42)
Delicious breakfast(39)
Many amenities(36)
Well decorated(18)
Located downtown(12)
Nice toiletries(8)
Negative reviews(1)
Mei Ling
Superior Queen Room
Stayed in Feb 2025
Couples
5 review
5.0/5
Outstanding
Posted on Mar 15, 2025
Location was good. Room was very spacious and very comfortable. The hotel gave us free Suzhou opera show which was a nice surprise. Breakfast was interesting as you'd need to walk over to a nearby restaurant. Tidbits were provided in the room too!! :) Highly recommended.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard. Welcome to Haner Hotel, Haner Garden Pingtan Teahouse, Haner Bar, and Haner Hong Registration! I wish you a happy life!
jing zi
Featured Room (Double Bed)
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 31, 2024
I love this hotel
Response from Property: 倷好朋友,來哉!謝謝倷光臨翰爾酒店,倷個鼓勵,我們很開心個!我們繼續努力!加油!到中國遊蘇州,來平江住翰爾。平江路上,中張家巷,翰爾酒店,等倷來哉!【翰爾酒店全體小夥伴願倷小美滿,祝倷都挺好,蘇州愛倷!】
Guest User
Featured Room (Double Bed)
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 24, 2025
This time I chose to stay at Haner Hotel, and the overall experience was very satisfactory! First of all, I must praise the location, which is very convenient in the center of Pingjiang Road! You can get a taxi by walking to Songhe Tower next to it, which is super convenient for tourists. The room is clean and bright, the decoration style is simple and modern, the bedding is soft and comfortable, the bathroom is separated into dry and wet areas, the toiletries are of good quality, and the hot water supply is stable. The only small drawback is that there is some noise when going up and down the stairs, and the guests are a little noisy when walking. The service attitude deserves praise! The room response speed is very fast, and two more bottles of water are needed temporarily, and they are delivered immediately. The breakfast is a freshly cooked noodle stall nearby, which is very good! Recommended to friends who pay attention to convenient transportation and quiet environment~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard. Welcome to Haner Hotel, Haner Garden Pingtan Teahouse, Haner Bar, and Haner Hong Registration! I wish you a happy life!
Hoang Anh 84
Cozy Queen Room
Stayed in Feb 2025
Couples
5 review
5.0/5
Outstanding
Posted on Mar 26, 2025
Friendly staff, overall everything is ok, very convenient, will come back if I have the opportunity to go to Tuong Hai
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的非常感動,我們會繼續努力。翰爾酒店,翰爾園評彈茶樓,翰爾酒吧,翰爾洪登記,歡迎您的光臨!祝您生活愉快!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2025
Family
8 review
5.0/5
Outstanding
Posted on Mar 20, 2025
Just like the picture, the location is excellent, the Pingtan provided is very good, the tea is very good, and the breakfast is very filling
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard. Welcome to Haner Hotel, Haner Garden Pingtan Teahouse, Haner Bar, and Haner Hong Registration! I wish you a happy life!
Guest User
2-bed Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The room is clean and in a good location, with a pedestrian street just outside. The waiter is very friendly and has a good attitude, and even gives away Pingtan tickets. This is a recommended homestay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard. Haner Hotel, Haner Garden Pingtan Teahouse, Haner Bar, Haner Hong Registration, welcome you! I wish you a happy life!
Haerjisisadun
Queen Room With Courtyard View
Stayed in Dec 2024
Other
2 review
4.7/5
Amazing
Posted on Feb 9, 2025
Facilities: No low pillows, which is fatal for my cervical spine, so I bought one myself; too few breakfast items. Hygiene: Overall good Environment: Very good, there is a small courtyard, it is quite comfortable to stand in the courtyard in the morning Service: Very good, everyone is very good, including the breakfast service guy, who is busy and has a good attitude. The hotel is in a good location, and it is very convenient to walk around Pingjiang Road
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Haner Hotel. We are sorry that we did not give you a 50% satisfactory stay experience. Thank you for your sincere evaluation. The hotel has prepared buckwheat pillows for all rooms. In the future, we will continue to improve various services and facilities and strive to provide a safe and comfortable living environment. Haner Hotel, Haner Garden Pingtan Teahouse, Haner Bar, Haner Hong Registration, welcome you! I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Overall it's good. It's in the old city, very convenient on Pingjiang Road, not far from the subway, and you can go there whenever you want. In addition, the staff is very good, they take the initiative to help with the luggage, and can provide timely help for any unclear questions.
Original TextTranslated by Google
Response from Property: My good friend, come on! Thank you for visiting Haner Hotel. We are very happy for your encouragement! We will keep working hard! Come on! When you visit Suzhou in China, come to Pingjiang and stay at Haner. On Pingjiang Road, Zhongzhangjiaxiang, Haner Hotel is waiting for you! [All the friends of Haner Hotel wish you a happy life, and wish you all the best. Suzhou loves you! ]
Anonymous User
Deluxe 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The room is comfortable and warm, and there is a rocking chair. The service is friendly and enthusiastic. Since parking is not allowed in front of the hotel, the hotel counter sent us the taxi address first. We took a taxi to the vicinity of the hotel. The service staff (Xiao Xiao) came out to take us and the counter could also help us. The package was collected and delivered to the room. The overall experience was pretty good. Thumbs up!
Original TextTranslated by Google
6/8
Response from Property: My good friend, come on! Thank you for visiting Haner Hotel. We are very happy for your encouragement! We will keep working hard! Come on! When you visit Suzhou in China, come to Pingjiang and stay at Haner. On Pingjiang Road, Zhongzhangjiaxiang, Haner Hotel is waiting for you! [All the friends of Haner Hotel wish you a happy life, and wish you all the best. Suzhou loves you! ]
Ailvyoudezhu
Superior Queen Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
I stayed in the hotel for a few days and felt pretty good. The room was big. The room was clean and tidy, and someone came to clean it every day. The facilities were complete, and the bedding was comfortable. The hotel was in a good location and convenient for travel. It was right in the middle of Pingjiang Road, quiet in the bustling city. The breakfast was quite large. The front desk guy was warm and thoughtful.
Original TextTranslated by Google
Response from Property: My good friend, come on! Thank you for visiting Haner Hotel. We are very happy for your encouragement! We will keep working hard! Come on! When you visit Suzhou in China, come to Pingjiang and stay at Haner. On Pingjiang Road, Zhongzhangjiaxiang, Haner Hotel is waiting for you! [All the friends of Haner Hotel wish you a happy life, and wish you all the best. Suzhou loves you! ]
Guest User
2-bed Room
Stayed in Nov 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Close to Pingjiang Road (South), it is very convenient to walk to Guanqian Street (buy souvenirs), Humble Administrator's Garden, Ouyuan, and the ancient city wall. The lady at the front desk of the hotel is very enthusiastic and considerate. Seeing that I brought the elderly with me, she also helped us carry the luggage to the taxi point. I was so touched! The room is very comfortable, the heating is very powerful, and there is a rocking chair, which is suitable for grandpa to rest. I love the snacks prepared by the hotel, and the free Pingtan is also nearby.
Original TextTranslated by Google
Response from Property: Dear friends, here you go! Thank you for visiting Haner Hotel. We are very happy for your encouragement! Let’s keep working hard! come on! Travel to Suzhou in China and live in Haner in Pingjiang. Pingjiang Road, Zhongzhangjiaxiang, Haner Hotel, waiting for you! [All the friends at Haner Hotel wish you a happy Nai Xiao, and wish you all the best. Suzhou loves Nai! 】
Go Linawati
Featured Room (Double Bed)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Close to train station, clean, modern rooms, friendly receptionist, free ping tan
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation, we are really happy. We are very touched and we will continue to work hard. Haner Hotel, Haner Garden Pingtan Tea House, Haner Bar, Hanerhong Registration, welcome you! Wish you a happy life!
YC YAMA
2-bed Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The service was very good. The room was clean and tidy. I highly recommend it. I was waiting for takeaway in the middle of the night and it was cold. She even poured me a cup of hot tea. When we checked out, the front desk lady also helped us drag our luggage out of the intersection and take a Didi. My favorite hotel during the entire trip
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard. Haner Hotel, Haner Garden Pingtan Teahouse, Haner Bar, Haner Hong Registration, welcome you! I wish you a happy life!
Guest User
Featured Room (Double Bed)
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The room was very clean and tidy, and the bedding was also very clean. The hotel is located in the scenic area, the location is very convenient, and it is of high quality and low price! recommend
Original TextTranslated by Google
Response from Property: Dear friends, here you go! Thank you for visiting Haner Hotel. We are very happy for your encouragement! Let’s keep working hard! come on! Travel to Suzhou in China and live in Haner in Pingjiang. Pingjiang Road, Zhongzhangjiaxiang, Haner Hotel, waiting for you! [All the friends at Haner Hotel wish you a happy Nai Xiao, and wish you all the best. Suzhou loves Nai! 】
Anonymous User
2-bed Room
Stayed in Oct 2024
Other
1 review
4.8/5
Amazing
Posted on Nov 27, 2024
The room was cleaned very cleanly, making the stay very comfortable and reassuring. The service was responsive and friendly. The front desk and hotel staff were all wearing suits, giving a more professional feeling. Because it was cold, I wanted to drink more hot water, so I asked for an extra bottle of mineral water, but I was given 2 more bottles. Breakfast was at the nearby Honglu. The hotel front desk would bring it there. It was several different kinds of noodles/wontons, as well as fruits, milk, and brown sugar steamed cakes. The steamed cakes were very delicious and soft, different from the steamed frozen products. The wontons tasted good and the quantity was large. The room facilities were rich, with an iron, a small refrigerator (with drinks), a capsule coffee machine, a hair dryer that was very useful, and some affordable free snacks. There were many windows, good ventilation, and screens. The only problem was that the air conditioner was still a bit noisy when the wind speed was set to the minimum. It was fine during the day, but it affected my sleep. The reservation and ticket collection for the teahouse Pingtan was convenient and quick, and the snacks were delicious. These three places were very close. The location was very good. It was very close to the Pingtan Museum, Kunqu Museum, and Suzhou Museum Cultural and Creative Store. I don’t know if the back of the hotel and the hotel are connected. Hotel staff should pay attention to the volume when entering the hotel, especially the guest room area. The 9.5% discount coupon for Honglu was not available Because the group purchase coupons are more cost-effective. There are free Pingtan at lunch and dinner. The singing is great.
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Welcome to Haner Hotel Pingjiang Road Branch and give us a sincere evaluation! We are very touched and thank you for your recognition of the hotel's service, breakfast and other aspects. We will not let you down. We will work hard to improve the quality of service. We have reported the problem of the air conditioner you mentioned to the relevant department for testing and repair. Regarding the problem of the staff of the neighboring hotel, we have also contacted and communicated, and there will be no such problem in the future! Thank you very much for your sincere evaluation. We look forward to seeing you again! I wish you a happy life!