Ginger Surat

Ginger Surat Reviews

Ginger Surat

Off, Dumas Rd, near Iscon Mall, Surat, Gujarat, 395007, IndiaView Hotel Details
Ginger Surat
Ginger SuratGinger SuratGinger Surat
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1 night

Ginger Surat Guest Reviews

4/5
Very Good
50 review
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(50)
Positive reviews(45)
Reviews with photos/video(7)
Clean and tidy(1)
Great location(1)
Negative reviews(2)
jay sirsikar
Standard Double or Twin Room
Stayed in Apr 2023
Other
1 review
5.0/5
Outstanding
Posted on May 26, 2023
Great! The stay was good food was good! Place is also good! A nice hotel in perfect location
Vishwaraj
Standard Double or Twin Room
Stayed in Apr 2023
Family
56 review
5.0/5
Outstanding
Posted on May 28, 2023
Decent place to stay with family. Hotel staff were very friendly.
Murtaza
Standard Double or Twin Room
Stayed in Jan 2022
Couples
14 review
3.5/5
Posted on Feb 27, 2022
Good Hotel value for money
Anonymous User
Luxury Twin Room
Stayed in Sep 2024
Business travelers
123 review
3.0/5
Posted on Oct 21, 2024
Budget hotel, don't expect too much, the facilities are old, the bed in the twin room is very small, there are only bath towels but no towels in the bathroom, no slippers, about 15 minutes drive from the airport
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Guest User
Luxury Queen Room
Stayed in Sep 2024
Business travelers
5 review
3.0/5
Posted on Nov 5, 2024
The room was not clean, there was visible dirt in the bathroom, and the hair dryer was broken. Not recommended!
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Xiaogouxiongsangji
Luxury Queen Room
Stayed in May 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Facilities: clean beds, powerful air conditioner and water heater Service: friendly staff, delicious breakfast
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Lada boye
Superior Twin Room
Stayed in Dec 2023
Couples
10 review
4.2/5
Very Good
Posted on Feb 14, 2024
I love this hotel it’s a very rare design
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Passport25122904146
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 8, 2024
Excellent food , behaviour of the staffs specially Shankar is overwhelming.Room is very clean plenty of water are provided. I have been staying occasionally since 2023 I prefer to stay GINGER SURAT. WISH MORE SUCCESS & PROSPERITY IN FUTURE AND
Response from Property: Dear Guest, Thank you for the review. Your feedback motivates us to do better. We value your patronage and sincerely await the opportunity to welcome you again to Ginger Hotels. Regards, Hotel Manager Ginger Hotels
yashpalsinghg2022
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 3, 2024
I requested for normal water bottle. This was delivered in 10 mins. House keeping team excellent service. Hitesh Thakur and Dilip,Santosh. Quick and perfect service. Thank you very much for wonderful training to house keeping team.
Response from Property: Dear Guest, We're pleased to learn that our staff went above and beyond to ensure that your stay was comfortable and enjoyable. We will be sure to recognize them for their outstanding work. Your review will surely motivate them to keep up the good work and deliver amazing service to all our guests. Regards, Hotel Manager Ginger Hotels
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 11, 2025
I had a wonderful experience. The GSA Sajid at Ginger Surat was exceptionally good he provided me with a Luxe room in the corner irrespective of my booking of a standard room. He was very kind to provide me this favour from his own end. Thank you Sajid. Thank you Ginger Surat Regards
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 11, 2025
Good guys sajid was so helpful at property he give late check-out i am so happy of this kind of hospitality also thank you mitali and sapna sritamfor giving me comfort stay hotel is good location is beutiful posh area need peace on this trip keep going guys
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 1, 2025
The room were neat and clean. Perfect stay for a business trip. The house keeping staffs did a great work keeping the place clean thanks to Mr. Rajinesh and Mr.Dilip. The staffs at the reception Ms. Mithali and Ms. Sapna gave us a really good assistance to our requirements.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 1, 2025
The place & staff are amazing here, everyone is very helpful, welcoming and cheerful. They always greet everyone with a smile on their faces and always give solutions to any of our problems in the fastest possible manner, which is very impressive. The place is neat, quiet and accommodating. Rajneesh, Asit, Sapna, Mitali and others are very helpful and kind towards everyone.
Guest User
Stayed in Nov 2024
Family
1.0/5
Posted on Dec 14, 2024
My experience with ginger , dumas road was terrible, First of all we were kept waiting for nearly half hour for check in and room were given at 2.30 pm. I stayed in room no 109 which was supposed to be superior room , however it was stinking, kettle was not working and only one set of towel was provided with zero toiletries. On complaint I was informed that only this room was available. Will not recommend it to anyone.
Guest User
Stayed in Nov 2024
Business travelers
1.0/5
Posted on Dec 7, 2024
Day trip 9 to 5 is taj/ TATA group biggest scam when I reach at 8.30 they said room is not ready I saw at least 10 people checking out at 9 am they said cleaning is still in progress and it take them 30 min each to keep room ready 9 am is subject to availability and not guaranteed Receiption told me to complain anyone I left the hotel for work at 11.30 they called back asking room is ready fRAuster and money sipping scam scheme