5-9 Richmond Place, Edinburgh, EH8 9VE, United KingdomView Hotel Details
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1 night
KM Apartments Guest Reviews
3.9/5
Good
72 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.8
Cleanliness4.1
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All reviews(72)
Positive reviews(14)
Reviews with photos/video(1)
Guest User
Superior Open Plan Studio for 2
Stayed in Jun 2024
Solo travelers
3 review
3.0/5
Posted on Jun 23, 2024
Very clean and tidy apartment but no air-conditioner. Kind of expensive if based on provided stuff in hotel. No tissue paper or paper tow provided. Internet connection is not user-friendly.
Ronaldl
Open Plan Studio for 02 Person
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 8, 2024
I am very happy with the apartment
Very nice and comfortable. And Clean.
Guest User
Open Plan Studio for 02 Person
Stayed in Dec 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Dec 29, 2023
It was a great stay and I would stay there again. It was in a nice part of town and close to the old town. The staff was friendly and I like that they have a separate room in the back of reception for bags to be held after checkout. It made me feel like my things were safer.
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
Deviera
Open Plan Studio for 02 Person
Stayed in Nov 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 30, 2023
Had a pleasure stays while traveling in Edinburgh. I would definitely booked here again for my next trip! Thanks ❤️
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
Guest User
Compact Open Plan Studio Apartment
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 16, 2024
good good
Response from Property: Hello, Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary. I really hope we will have the pleasure to welcome you back to KM Apartments or one of our other hotels based here in Edinburgh. Kind regards and best wishes, Robbie Hughes. Guest Relations Manager.
Guest User
Open Plan Studio for 02 Person
Stayed in Mar 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Mar 30, 2024
Amazing
남양
Open Plan Studio for 02 Person
Stayed in May 2024
Family
22 review
3.0/5
Posted on May 23, 2024
3rd floor of university dormitory. You must check in at KM Hotel and go to the dormitory. After passing through several doors (access card), you must get off at the elevator on the 3rd floor and go down 4 stairs. You have to turn on the light at the front door.
There is a wall about 70 centimeters above the head of the bed, so you have to be careful. To go to the bathroom, you have to go down 4 stairs, go to the entrance, and turn on the light. To drink water, you have to go down 4 stairs from the bed, go down 2 stairs again, and then go up 4 stairs again. You have to go down. Also, if one member of your group arrives at a different time, you have to go to the first floor to pick them up. The facilities were relatively clean and nice, however.
There was a lack of check-in information, and moving up the stairs was difficult, perhaps because I was tired after sightseeing.
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DUANQILUN
Superior Studio For 4 Person
Stayed in Jul 2024
Family
15 review
3.2/5
Posted on Aug 4, 2024
The apartment and the student dormitory are in the same building, and the student dormitory is on another floor. The safe is broken, and the design of the shampoo and shower gel bottles is problematic. They can't bounce back after being pressed down, so you have to pull them up by hand. A waiter opened the door and entered the room at around 9 o'clock in the morning.
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Martina
Open Plan Studio for 02 Person
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
One of the best places I've ever stayed. Excellent service and the room is lovely! If I were to indicate something negative, I would say that the heating could be better, as it turned off at dawn and ended up getting a little cold. But I thought it was excellent and I not only intend to return but I will recommend it!
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Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
Ying Ying
Open Plan Studio for 02 Person
Stayed in Dec 2023
Travel with friends
5 review
4.7/5
Amazing
Posted on Dec 23, 2023
The room has ample space, kitchen utensils and tableware are provided, and the environment is clean and hygienic👍
Original TextTranslated by Google
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
Guest User
Compact Open Plan Studio Apartment
Stayed in Nov 2023
Travel with friends
14 review
4.5/5
Great
Posted on Nov 21, 2023
It's a good hotel with complete facilities, but the sanitary conditions are average. There are other people's hair on the pillows and in the bathroom, which is quite disgusting.
Original TextTranslated by Google
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
Guest User
Open Plan Studio for 02 Person
Stayed in Sep 2023
Family
7 review
4.2/5
Very Good
Posted on Oct 4, 2023
The apartment with kitchen is great! The location of the hotel is also good, very close to the main street! It’s just unacceptable to have the room cleaned once every three days😄
Original TextTranslated by Google
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
Bingba2020
Open Plan Studio for 02 Person
Stayed in Jun 2023
Business travelers
10 review
4.0/5
Very Good
Posted on Jul 14, 2023
It's not bad. The hotel converted from student dormitory is relatively cheaper
Original TextTranslated by Google
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.
Guest User
Compact Open Plan Studio Apartment
Stayed in Nov 2022
Family
1 review
3.7/5
Posted on Nov 28, 2022
The bed is too small, and the hotel reservation has indicated that 2 adults will stay. How can a 1.2-meter bed sleep well? Contact the front desk to let us complain. It feels like sleeping on a train berth for three nights.
Original TextTranslated by Google
Response from Property: Hello,Thank you SO MUCH for taking the time to share your positive feedback and review following your recent stay with us here at KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary.I really hope we will have the pleasure to welcome you back to KM Apartments or one of our other hotels based here in Edinburgh.Kind regards and best wishes,Robbie Hughes.Guest Relations Manager.