Aston Pasteur

Aston Pasteur Reviews

Aston Pasteur

Jl. Dr. Djunjunan No.162, Sukagalih, Kec. Sukajadi, Sukagalih, Sukajadi, Bandung City, West Java, 40162, IndonesiaSee Hotel Details
Aston Pasteur
Aston PasteurAston PasteurAston Pasteur
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1 night

Guest Reviews

8.9/10
Very Good
212 review
Verified reviews
Location8.8
Amenities8.7
Service9.2
Cleanliness9.1
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All reviews(212)
Positive reviews(208)
Reviews with photos/video(55)
Awesome stay(63)
Great service(49)
Delicious breakfast(48)
Awesome rooms(34)
Great location(26)
Too noisy(10)
Perfect for kids(8)
Comfortable bed(7)
Negative reviews(4)
MarioKelvin
Family Room
Stayed in Jun 2025
Business traveler
7 review
10/10
Outstanding
Posted on Aug 1, 2025
Good location and the staff very helpfull. The room so amazing.
nurhafiezams
Family Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 10, 2025
Woooooonderfullll stay at Aston Pasteur! The room was clean and comfy, the staff were welcoming, and the location was super convenient. Would definitely come back!
Response from Property: Dear Mr/Mrs. Nurhafiezams,Thank you very much for your kind words and for taking the time to share your experience at ASTON Pasteur Bandung. We’re truly delighted to know that you enjoyed your stay with us. Your satisfaction is our top priority, and it’s always rewarding to hear that our service and facilities met your expectations.We look forward to welcoming you back again soon for another memorable stay!Warm regards,Rennie SandiaGeneral Manager
Guest User
Superior Room
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 29, 2025
Decent hotel. I’d place it in the lower end of 4 stars. Comfortable stay. On the negative side, the hotel is only 9 years old but the room looks 20 years old. I think the maintenance crew have sub-par workmanship.
Shuishou123
Suite
Stayed in Feb 2025
Business traveler
13 review
8.5/10
Very Good
Posted on Mar 24, 2025
good place and nice breakfast, everything is okay and the price is affordable.
Vionandhrvt
Superior Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 10, 2025
Great place to stay!
Response from Property: Dear Vionandhrvt,Thank you very much for your kind words and for taking the time to share your experience at ASTON Pasteur Bandung. We’re truly delighted to know that you enjoyed your stay with us. Your satisfaction is our top priority, and it’s always rewarding to hear that our service and facilities met your expectations.We look forward to welcoming you back again soon for another memorable stay!Warm regards,Rennie SandiaGeneral Manager
Shahira
Family Suite
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jun 3, 2025
Really love this hotel. The family room (4 pax room) is fairly large. Room was clean, altho when we checked in there’s stain on the bedsheet but when we called housekeeping to change they came almost promptly. Delicious breakfast, nice restaurant, good hotel facilities and excellent service.
Response from Property: Dear Mrs. Shahira,Thank you very much for your kind and detailed review. We’re delighted to hear that you and your family enjoyed your stay with us, and that you found the room spacious and our facilities to your satisfaction.We sincerely apologize for the initial oversight with the bedsheet and appreciate you bringing it to our attention—we’re glad our housekeeping team was able to respond promptly. Your compliments regarding our breakfast, restaurant, and service mean a great deal to us and will be shared with the entire team.We look forward to welcoming you back in the near future for another pleasant stay.Warm regards,Rennie SandiaGeneral Manager
Travel Addict 7676
Superior Room
Stayed in Apr 2025
Traveling with friends
1 review
6.0/10
Posted on May 19, 2025
I have a few bad things I experience while staying at Aston Pasteur, Bandung: 1. The reception upon my check in just ask for my name without checking my booking details, directly told me that my booking was cancelled and I should received an email notification. But I do not receive any cancellation notice at all and this is not a funny thing to do after I arrived there all the way from Jakarta. After a moment, now the reception guy told the rooms are actually available. I mean what's with all the acts in the beginning, even if it was a mistake, it is a preventable mistake by checking far more properly before saying it was cancelled. 2. My room was in the 6th floor far away from elevator. However in the sunday morning, i can hear something like singing practice from a church hall with all the drums and singing voice, then later on the actual church service. It was very unpleasant, as I want to rest and sleep. 3. There are four lifts but so very slow and crowded, i have to wait over 10 mins just to go down during check out time, as the lift open with full of people.
Response from Property: Dear Guest,Warmest greetings from the Aston Pasteur Hotel.Thank you for taking the time to share your feedback with us. We sincerely regret that your recent stay did not meet your expectations. Please accept our apologies for the inconvenience you experienced.Your comments are very important to us, and we are currently reviewing the issues you mentioned with our team to ensure improvements are made. We are committed to providing better service and comfort for all our guests, and your input helps us move in that direction.We truly hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and satisfying experience.Regards,RennieGeneral Manager
TALAL
Superior Room
Stayed in Apr 2025
Solo traveler
70 review
8.0/10
Very Good
Posted on May 17, 2025
Clean hotel has good location.Good view . Furthermore good service and facilities The room clean tidy and comfortable bed, Good breakfast varying for options taste . the staff friendly and good service from TATA Receptionist
Response from Property: Dear Mr. Talal,Thank you so much for your wonderful feedback! We’re thrilled to hear you had a pleasant stay at ASTON Pasteur Bandung, and especially delighted that our team named Tata made a positive impression on you. Our staff takes great pride in delivering warm and attentive service, and your recognition means a lot to us. We will be sure to pass along your kind words to the team—it will surely motivate them even more.Moreover, We’re truly delighted to know that you enjoyed your stay with us. Your satisfaction is our top priority, and it’s always rewarding to hear that our service and facilities met your expectations.We look forward to welcoming you back soon for another exceptional experience.Warm regards,Rennie SandiaGeneral Manager
Fauzi rambe
Superior Room
Stayed in Jan 2025
Business traveler
18 review
10/10
Outstanding
Posted on Mar 4, 2025
Good hotel, and near from highway
susanto said
Family Room
Stayed in Mar 2025
Family
5 review
9.5/10
Amazing
Posted on Apr 23, 2025
The room is clean. Very near to tol gate pasteur. Breakfast good but to refill the food to slow since lot of tourist during long holiday time. The staff very helpful. Will stay again and recommended.
ChasingBeginnings
Superior Room
Stayed in Mar 2025
Couple
10 review
6.0/10
Posted on Jul 18, 2025
It’s too loud! There is no double glazed windows, struggle to sleep because of the noise!
Response from Property: Dear Guest,Warmest greetings from the Aston Pasteur HotelThank you for taking the time to share your feedback with us. We sincerely regret that your recent stay did not meet your expectations. Please accept our apologies for the inconvenience you experienced.Your comments are very important to us, and we are currently reviewing the issues you mentioned with our team to ensure improvements are made. We are committed to providing better service and comfort for all our guests, and your input helps us move in that direction.We truly hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and satisfying experience.Regards,RennieGeneral Manager
MIDITRIBE
Family Room
Stayed in Aug 2024
Traveling with friends
11 review
9.0/10
Great
Posted on Sep 30, 2024
stayed here for 2 nights. hotel breakfast was tasty with a lot of spread. staff very friendly!
Guest User
Family Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 30, 2025
Clean room and great location.. was there with fam, and we enjoyed the stay..
Response from Property: Dear Guest,Thank you for sharing your experience! We're delighted to hear that you and your family had an enjoyable stay at ASTON Pasteur Bandung. It's wonderful to know you appreciated the clean room and our convenient location.We hope to have the pleasure of welcoming you all back again soon!Warm regards,Rennie SandiaGeneral ManagerASTON Pasteur Bandung
Guest User
Superior Room
Stayed in May 2025
Family
1 review
8.0/10
Very Good
Posted on Jun 8, 2025
We had a pleasant stay in Aston Pasteur, the room is clean and spacious.
Response from Property: Dear Guest,Thank you for staying at ASTON Pasteur Bandung and for taking the time to share your experience.We’re delighted to hear that you had a pleasant stay and enjoyed the clean and spacious room. Your satisfaction is our top priority, and your feedback motivates us to continue delivering excellent service.We look forward to welcoming you back on your next visit to Bandung!Warm regards,Rennie SandiaGeneral Manager
Erick Huang
Family Room
Stayed in Sep 2024
Business traveler
60 review
10/10
Outstanding
Posted on Nov 17, 2024
Good location. Price is ok. Clean. Will come again. Thanks.