Lilla Brunn

Lilla Brunn Reviews

Lilla Brunn

Surbrunnsgatan 44, Stockholm, 113 48, SwedenSee Hotel Details
Lilla Brunn
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1 night

Guest Reviews

8.1/10
Very Good
52 review
Verified reviews
Location8.3
Amenities8.0
Service8.1
Cleanliness8.1
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Positive reviews(6)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
Basic Shared Dormitory, Women Only, Shared Bathroom
Stayed in May 2025
Solo traveler
1 review
4.0/10
Posted on Jun 30, 2025
There are bed bugs and the staff are fully aware. Upon arrival, a roommate told me that someone in my bunk had found bedbugs the day prior and had been moved. the next morning, more bed bugs had been found and I was moved. Despite this, the very same day, new guests were assigned to this same room. The receptionist confirmed this, and said that the room had been “disinfected”. I asked for the cleaning supplies to use on my luggage - the hostel uses supermarket cleaning products which are insufficient for the level of infestation they have. When asked if they have an exterminator on contract, they said no and that they use the sprays (despite multiple occurrences of bedbugs). I asked whether the new guests were informed that bed bugs had been found in their room the same day - the receptionist said no and that she would tell them later that day. I met a guest from this room the following morning who had no idea. Hostels get bed bugs, it’s not uncommon and I was not mad at first, but the staff’s response was completely unprofessional and entirely dishonest. The staff also did not offer a refund. One of my bunkmates was told that if she wrote a bad review, she would not get a refund despite leaving the hostel early to stay elsewhere. Later, this roommate told me that she had been marked as a “no-show” on ***********, presumably so that she would not be able to write a bad review. This is fraud and likely why there aren’t many bad reviews of this hostel. The morning that I had been moved, I was offered a free breakfast and the staff seemed very genuine and apologetic, however the next day I showed the receptionist some bite marks on my arm to warn them that the room I had been moved to may also be infested (I had also found blood marks indicating bed bugs on my bed). She got incredibly defensive and hostile, saying that bed bugs aren’t dangerous and she’s done all she can. She was cold towards me for the rest of my stay. Prior to this, the staff were very welcoming and the hostel is very quaint. Without the bed bugs, i’m sure this would’ve been a very pleasant stay - it is quiet, a safe area, and all amenities are available. However, the hostel’s irresponsible attitude of assigning guests to rooms with known bed bug infestations, not thoroughly cleaning rooms with bed bugs, and refusing refunds or compensation because “they are running a business” (what i was told when i asked for a partial refund because of the hassle) is completely unprofessional and not an experience I would want anyone else to experience.
Nichaphat
Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (6 Beds Dorm)
Stayed in Apr 2024
Solo traveler
1 review
10/10
Outstanding
Posted on May 19, 2024
The hostel is located in city center so convenient to come here. There are convenient store around here and next to the park. The host is kind and welcome. I was happy staying here just one thing, there is no lift and my luggage is so big. A bit struggle going up to the room
Edyta
Economy Twin Room with Shared Bathroom
Stayed in Dec 2022
Couple
2 review
9.5/10
Amazing
Posted on Apr 1, 2023
Very beautiful, clean place to stay. Perfect location nearby the city centre. Very good price and delicious breakfast.
MarinTRAVEL
Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (6 Beds Dorm)
Stayed in Dec 2024
Solo traveler
34 review
9.5/10
Amazing
Posted on Jan 18, 2025
The place was well-maintained and comfortable. The bed mattress was especially comfortable, and I had a good night's sleep for the first time in a while. The kitchen was well-equipped with cooking utensils, spacious, clean, and easy to use. I had booked a mixed-gender room, but they told me that there would only be men there that day, and they changed my linen on the spot for an additional fee. The only downside was that I had to pay an extra 1,000 yen to rent bed linen.
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Lê Huyền 88
Basic Shared Dormitory, Shared Bathroom (4 Beds)
Stayed in Jun 2024
Other
4 review
3.0/10
Posted on Jul 27, 2024
The hotel is very bad, the receptionist does not support guests, forcing guests to pay extra for renting sheets and pillows without notice. This is not a hotel, this is just a bad motel.
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DD1213
Economy Twin Room with Shared Bathroom
Stayed in Jul 2023
Traveling with friends
36 review
10/10
Outstanding
Posted on Aug 19, 2023
It's very close to the city center, very characteristic of Stockholm. It's easy to take a walk and park. There's also a kitchen that can be used
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Guest User
Basic Single Room with Shared Bathroom
Stayed in Jan 2024
Solo traveler
9 review
8.0/10
Very Good
Posted on Feb 20, 2024
It's a good hotel.
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