Find5-Star Hotels in Shangri-La

"Shangri-la Hotel in Diqing district in Xianggelila city has beautiful ambience. In my hotel package, they also provides free experience on traditional clothes trying and phototaking, buttered tea making, and oxygen bar. Special thanks to the hotel staff 和华 with her warm hearted services on arranging free pick-up from /drop-off to train station, one-day tour around 那帕海 and sharing her own stories as a 纳西族 mum."

"Spectacular! Design hotel, confy and great to come back after all day walking arround. Great position. The staff is super nice, helpfull and very friendly. Great english too, that helps a lot. Rooms are clean, confy and with the best view! A must in Shangri-La"

"Hotel in Shangri-la with excellent service and nice add-ons like airport pick-up, afternoon tea, farewell gift with lama blessings. Friendly and highly motivated staff. Breakfast had good selection including freshly brewed coffee. Pre check-in communication in English via WeChat and helped to arrange transport and tour guide for Abuji Lake as well as onwards transport to Feilaisi. Well done!"

"Beautiful boutique hotel adjacent to the ”old town”, filled with traditional buildings, fabulous restaurants and shops. My garden view room was beautifully furnished, large and with many amenities, as well as oriental art. The king bed was so comfortable, and the extras were appreciated. Jimmy greeted us with a tea presentation with fruit and rose petal cakes. He was attentive and knowledgeable, as were all the staff. The breakfast room was filled with art and musical instruments, and had a wonderful view. The name Zen Garden is totally apt for this tranquil hotel. Jimmy also drove us in a very comfortable SUV EV to the train station and gave us information about our other destinations. Thank you for a wonderful stay Zen Garden. I was sorry to leave."

"We loved our stay here, our only complaint was the long steep slope that you have to climb every time you return to the hotel from the city. Making guests pant and pespire to get to the hotel doesn't quite fit into the hotel's luxurious image."

"What was good 1. We received excellent butler service from 边宗, who went above and beyond her responsibilities. She supported various departments such as housekeeping, laundry, and room coordination with great efficiency and responsiveness. 2. Overall service standards were good, and staff were generally courteous & helpful. However, there was some resistance during breakfast when we requested to take away a small portion of food, which could have been handled with more flexibility. Areas for Improvement 1. Unfortunately, our original room was located directly beside an active construction site, with tractors passing frequently throughout the day. This significantly affected our experience and reflects a lapse in room assignment planning. 2. The room quality and housekeeping standards did not meet expectations, especially considering the premium pricing. The bed was overly soft and sunken, the shower gel was nearly empty at checkout, and personal items were moved by housekeeping but not returned to their original positions. 3. The laundry service lacked proper handling of delicate materials—particularly wool items—and hygiene standards need improvement. For instance, clean socks were returned in a visibly reused plastic bag, which is concerning for a property of this caliber. 4. There was a lack of detailed information provided for day activities. We joined a cycling trip but did not receive sufficient pre-trip guidance regarding terrain, attire, or necessary items to bring. Improved coordination and communication between the hotel and vendors would greatly enhance guest preparedness and safety. 5. We were disappointed to learn that guests staying at Songtsam Linka were not allowed to participate in Songtsam Green Lodge activities, contrary to what we were informed prior to our arrival. This inconsistency in information was frustrating and impacted our overall experience."

"Very cozy, there must be an oxygen-supplied room on the plateau, very cozy and restful, really felt at home. The breakfast was also delicious, the restaurant was not big but very warm, I regretted not having dinner at LUX the day before, but went to the Indigo next door, the service was not there, the taste was also average, mainly because you can see the night view."

"Having already had yak hotpot at Indigo the night before and experienced the rich, protein-rich flavor of yak beef, I was a little hesitant to try their yak hotpot set menu tonight. After all, it's human nature to want a change of pace. But the rain was so heavy that evening that we decided not to go out. As it turned out, we almost missed out on a delicious meal that would have been a standout anywhere in China. The restaurant is on the fourth floor of the hotel, with a terrace facing Songzanlin Temple. If I hadn't tried their food, I'd say this is its biggest draw. The beef hotpot isn't a hotpot; it's a ready-to-eat soup pot. The broth is a gray, unassuming mess, filled with just beef and radish. Stirring it with a spoon reveals a surprising amount of beef. The pot is heated directly over charcoal, creating a unique experience. The broth boils over the bowl, and once you sip it, it's incredibly delicious. It's impossible to achieve such a concentrated flavor with just beef. I asked the waitress if they added dried beef, and she checked with the kitchen staff, and they told me they added local bacon. No wonder! The table leader ordered matsutake mushrooms, and we hesitated to order one, considering the high price of seasonal wild matsutake. But when we asked, we found out it was 68 yuan per portion—an incredible price! Last night at the restaurant, a serving of wild matsutake sashimi was 400 yuan. The matsutake sashimi was sweet, crisp, and tender, filling the mouth with a strong mushroom flavor. It was delicious even without any seasoning, and even after being hot potted, it retained its flavor remarkably well. It made us, the Shanghainese, sigh that the matsutake we sell here is truly nothing... However, don't overcook matsutake for too long, as it will become tough and lose its flavor, so we don't recommend it. The rest of the dishes were neither good nor bad. The ******* noodles were certainly delicious on their own, but they pale in comparison to the beef hot pot. The barley pancakes, dipped in the local oil-soaked green pepper rings, complemented the pancake's dryness perfectly, without being as filling as the oily version. The butter tea seemed to have been modified, but I personally preferred the original flavor, with its distinct cheese rind. The portion size was enormous; the two-person set meal should have been enough for four people, and even the three Europeans sitting next to me couldn't help but leave quite a bit of leftovers. All in all, this newly opened hotel has very high-quality food, and the owner must have invested money in promotion during the opening phase. It is recommended to give it five stars and is worth checking out."

"What can I say? It's Banyan Tree! The name alone guarantees the quality of the accommodations and everything else. Before I got there, the manager, Grace, told me that there's no pool or gym, so I was a bit disappointed. However, as soon as I got out of the taxi, everything turned out super satisfactory. When I arrived, I was greeted with a smile and a white sash for good luck, which made me feel so special. Then the staff offered me hot ginger tea (* trust me! this will instantly boost your immune system and keep you warm and hydrated, which is essential in Shangri-la) and cookies. I found the bed to be a little low, but the mattress, pillows and blankets were super comfy and fluffy. I loved them. The bathtub on the lower floor amazed me and made me immediately imagine myself lying there in the Qing Dynasty. Haha. I didn't want to waste water, so I didn't use it though. It was my birthday trip, so the staff offered me special services such as decorating the bed with a Happy Birthday message and a fruit cake. I went to the spa and had dinner at the hotel. Again, wonderful staff and services. Finally, communicating with the staff via Wechat was easy and fast. Thank you Banyan Tree for making my days so memorable. Whenever I have a good experience, I always think of my family. While staying at your resort, I did that A LOT."

"The entire hotel's building has a garden, which is unique in style and tastes great! The housekeepers and service staff are very professional and enthusiastic, and feel at home. The room I booked is quite large, the decoration is very tasteful, the wooden floor feels great, and the bedside faces the lake with a wide view. The cloth shoes are very comfortable, and I like the hot night sweet tea the most. The only drawback is that the bathroom lighting is too dim, there is no makeup mirror, it is not convenient to put on makeup, and there is no full-length mirror. The humidifier does not seem to be strong enough, and the nose is too dry. As for the restaurant, I like the Western restaurant Qunika very much. The music is great, and the afternoon tea and desserts are exquisite and delicious. The decoration of the Chinese restaurant is also great. I ordered a sour soup hot pot, which tastes similar to Tom Yum Goong. The soup is delicious, but there is a little less meat. There are too many yellow throats and I can't finish it. The dipping sauce tastes average. The hotel has tickets to Songzanlin Temple and explanation activities. You can enter from the back door of the scenic area without climbing the big steps of the main entrance, which is very convenient. You can also take a panoramic view of Songzanlin Temple by walking along the lake opposite the hotel gate, and the sea of flowers by the lake is also beautiful. There is a shuttle bus from Green Valley to Linka, where you can check in at a bird shop that is easy to take photos of and a delicious bakery."