GGuest UserThe owner was incredibly warm and welcoming, making our family of five, traveling by car, feel right at home!
1. After we booked, the owner immediately sent a text message with thoughtful tips, including driving directions and a travel guide.
2. After adding him on WeChat, he patiently guided me through the park's specific entry procedures, covering routes, timings, ticket modifications, and re-entry reservations. As I wasn't familiar with Zhangjiajie National Forest Park's advance booking and entry policies, I only booked tickets two days prior. My initial reservation was for August 14th, 9 AM entry via the East Gate A-line. Later, due to a family commitment, we could only visit on the 15th. I initially thought, since the tickets were valid for four days, that entering on the 15th would be fine. Luckily, I connected with the owner on WeChat on the 13th – he was so thoughtful! He informed me I needed to change the ticket dates, otherwise, I wouldn't be able to enter, and immediately walked me through the rescheduling process. When I frantically tried to reschedule, I was dismayed to find that only 10 AM entry tickets were available for the 15th, yet I really wanted to enter around 8 AM. I was so anxious! The owner advised me to keep an eye out for any last-minute cancellations, and if a sufficient number of tickets became available, to act fast and try to reschedule. And I truly got lucky! I monitored the rescheduling page for about an hour and, finally, managed to successfully reschedule for 7 AM entry, exactly as I wished. My gratitude to the owner is beyond words!
3. Upon our arrival, the owner personally assisted with parking. The front desk staff provided each of us with a bottle of water. When it rained, they even lent us umbrellas so we could go out for dinner. They also gave me a hand-drawn map of the park and thoroughly explained the travel route and attractions for the East Gate A-line.
4. They offered free laundry service and detergent. The rooftop drying area was spacious, safe, and robust. I checked out before heading to the park in the morning, but because our clothes hadn't dried due to the overnight rain, the owner kindly told me I could return to pick them up after exiting the park in the afternoon, and even let us keep our car parked for free. By the time we collected them in the afternoon, all our clothes were perfectly dry. When we finally departed, he even gave us another 5 bottles of water. Their exceptional kindness and enthusiasm truly touched me!
Show more