Spa Hotels in Jakarta

Got a Horizon Club room for less than the deluxe type. Since it was a long weekend, it was super crowded during check-in, but someone helped manage the queue, so it didn't take too long. Horizon Club guests can check in at the lounge on the 23rd floor, which also includes complimentary afternoon tea. Free soft drinks, coffee, tea, cookies, cakes, and nuts are available. The room was spacious and clean. The swimming pool was large, and there's a water playground for kids. Breakfast at Satoo was excellent with many choices. However, because it was so crowded, we were seated at the Jia restaurant across the way, but we could still get food from Satoo.

Able to secure an affordable room last minute after an issue with the Airbnb we booked. Able to contact them through Whatsapp to confirm on the availability too. Although there is no self service laundrette available, the hotel is familiar with the typical laundry pickup and drop off service available in Jakarta so that has been very helpful for us who need laundry fixed after our Bandung trip.

Great hotel choice in the city center! The staff are friendly, the food is delicious, and there are many foreign guests, which is fantastic for practicing our English speaking skills. Thumbs up!

Pros: This hotel's location is very good and has a few shopping malls nearby. Hotel has great service and staff are very polite and friendly. Originally booked a triple room with a queen and single bed 3 months before check-in, but when checking-in hotel staff informed that there were no more triple rooms available (if reserved in advance why was no room saved?) We were then given a free upgrade to an executive room but there was only 1 king bed, not big enough for 3 adults to sleep on. When we asked for an additional bed, the mattress and bed frame of the additional bed was torn and deeply stained. The executive room toilet sink also had issues as the water was orange in colour when first opening the faucet. After complaining about the bed and sink, the hotel staff said there was a triple room suddenly available for us and offered to show us the room. However after seeing the triple room we realised the cleanliness of the room was still really sub-par. 1. Hotel rooms here seem to be not cleaned thoroughly as floors were quite dirty, the pillows still had very obvious yellowing stains, the carpet had a weird odour and the bath had quite a few stains too 2. The mirror has a lot of gray marks 3. Some things in the hotel did not work properly like the telephone not being able to make any calls and the TV which kept glitching 4. The cupboard for hanging clothes had a lot of mould/dust growing on the back of the door which could have been easily wiped off if the housekeeping staff made the effort to... Finally after feedback, the hotel staff came to replace the pillows, fix the telephone, and gave us an air purifier. However after ”deep-cleaning” the cupboard was still not cleaned. I was really unpleasantly surprised by the uncleanliness of the room given the great reviews online and the high rating. I believe that for a 5 star hotel, cleanliness of a hotel room should be a non-negotiable, and rooms should not need multiple rounds of extra housekeeping just for patrons to sleep with peace of mind. I hope this hotel undergoes a renovation soon to revamp the old and dilapidated furniture and fixes the way they conduct housekeeping so that rooms can be up to standard.

[”1. Overall, the stay was excellent! The room was clean and tidy with complete facilities, and the bedding was comfortable, ensuring a good night's sleep. The front desk staff were warm and efficient. The location is convenient for getting around, and the surrounding amenities are comprehensive. Great value for money, I'll definitely choose this hotel again for my next trip!”,”2. The hotel environment is quiet, and the hygiene is very well maintained. Toiletries are comprehensive. The staff are friendly, and check-in and check-out were quick. The location is excellent, making it convenient to go anywhere. Highly recommended.”]

Close to Tanah Abang shopping center. The breakfast was delicious with many options.

The room was clean and the breakfast buffet was delicious, so it was a really good stay! It might be best not to eat meals too late, as it takes a really long time to prepare the food.

The hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.

The facilities are a bit old for a 4-star hotel, but it's acceptable for Indonesia. You definitely can't compare it to hotels back home [in China]. The service attitude is excellent.

From the moment I arrived, I was greeted with warm smiles and excellent service from all the staff, making for a very pleasant check-in experience. The room was spotlessly clean, and the interior design was superb. The view from the window was particularly amazing, allowing me to fully enjoy a sense of escape.