Jakarta Hotels with Shuttle Service

What an excellent and surprising services of the hotel staff since the front office who are really nice and helpfull and including the room boy who are really understand their job description to give the guest of hotel a premium services and lovely hospitality. Great and keep it as its and make it better Always.

Excellent location. It’s just 30 mins away from airport which is very reasonable, and it’s just next to a mall, where you can spend tour time, eat, or shop for anything you need

Hotel building and lobby looked nice enough. Checking in was a breeze. Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours. Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks. Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom. The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care. I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days. Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself. Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered. I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it. I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on. Won't be staying there again Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality

Marvellous place to stay Convenient location to reach other places! Connected to the nearby mall with easy access to the supermarket and other requirements. Breakfast buffet - tasty too Excellent service

The room exceeded my expectations — great value, beautiful decor & interior, cosy furniture and overall safe and lovely stay. Some caveats for this stay was the location — realised that it was not a very prime location and can be a little inaccessible. Vehicle recommended to get to the lobby, and even through ride-sharing / booking apps such as Grab, three to four drivers have cancelled on me due to the difficulty in accessing location. Near several landmarks & malls on the map but the winding road / highway (it is an elevated spot) may make a five minute walk into a 15-minute journey. Great place for those with access to transport or for those who plan to relax in the room all day.

The hotel was very nice, the breakfast was amazing. The room was big, very comfortable. The only thing is that every time that I called a grab, I have to pay to the driver, because he had to pay to enter the hotel pick up location.

Good service, food, and room to stay. Good internet connection. Not too far from town. Good Access to airport. Friendly housekeeping Reasonable price Near local attraction (Ancol) The Coffee shop is a great place to hang out.

I booked the corner room for my stay, it has a killer view and the room design helped me to fully enjoy the view from different angles and I could watch the sunset. For the current price, the facilities have room for improvements, for instance the TV is still quite old and has limited channels, it would be perfect to give smart TV or maybe add more channels. It would also be great to install a rain shower for every room in addition to the existing shower now.

“Efficient and comfortable! With well-appointed rooms overlooking the cityscape, this city-center hotel is perfect for business and leisure travelers. Just minutes away from the Jakarta Convention Center and popular shopping malls, it’s conveniently located near the main highway connecting to Soekarno Hatta Airport. The Coconut Club offers an all-day dining experience, while the Bistro welcomes you with the aroma of freshly brewed coffee. Whether you need a quick bite or a place to unwind, this hotel has you covered. 🌟🏨🌟”