Spa Hotels in Maxorata

Family of 4 - children aged 4 and 6 Please find our review of our stay this week. What were we looking for ? A child friendly hotel with a good base/room and heated pools close to beach with a short walk to visit local town to browse and eat out- not asking much! Firstly we went with jet2 - can’t fault their app/ all one price booking policy and updates before during and post holiday - they are our go to for majority of holidays for simplicity and efficiently. The hotel is 15 mins from the airport - we asked the lovely rep at our waiting coach how long we would be waiting for others and journey combined and as we were last drop off we kindly declined the jet2 coach and paid 17euros to one of the waiting taxis- after a long journey with kids - it was money well spent ( we took the coach back!) The hotel I won’t reiterate what others have already commented on - summary being - built in 2006 it’s time for some modernising that said it didn’t deflect from our initial ‘ what we wanted’ if you follow ! The staff are v friendly and they are what make this hotel - they go out of their way to make your holiday - thankyou to everyone who treated our children exceedingly well giving them confidence to go to the pool Bar and order own ice creams ! Two of the pools are heated which was perfect - the third, the largest was too cold for majority! The entertainment team around the pool Are excellent - they can leave you alone or get you to join in - they also put inflatables up for the kids and do aqua workouts. Some of the beds are broken and need looking at and I really can’t get my head around families ( especially in a nice hotel ) that reserve beds at 0800 in key locations and don’t use until 1130 onwards - come on hotel sort this out ! Also - I must reiterate what others have commented upon with regards the towel procedure - drop towels and collect from reception and they ran out often - can I recommend as per the hotel last year moving this function to the pool area - life guards can easily manage! The hotel is located on a lovely beach and is 20 mins walk to a small marina where we booked a boat trip - there are jet skis etc here also to hire even a sea lion to swim with! As a side note the sports bar opposite the marina has terrible service suggest you avoid as I wish we had! In between the marina and hotel are a few restaurants - smile restaurant on our first night hit the spot. Others have talked about poor restaurant choices - Irish bar and other similar, they are what they are however with some research we found some off the beaten track restaurants that were excellent and away from aforementioned bars - short taxi ride - 3.5 euros - see my other reviews on the restaurants we found! The beach in front of the hotel and round the corner - whilst ‘man made ‘ are lovely - rock pools for the kids - paid sun beds for adults or lots of space for towels! We had a few beach days and thoroughly enjoyed them. The children had a came

I rated a 3 because we stayed her last year and gave it a 5. It is a different experience. Clearly the leadership are delivering a different message to the staff. Last year they couldn’t do enough, we were blown away by the unique experience. We were so excited about coming back, but sadly we’ve been disappointed on numerous occasions. It’s just another hotel now. The staff appear gutted, I can only think this is the corporate experience as opposed to the previous boutique experience. It’s a beautiful hotel with great staff, but sadly they are not able to offer that unforgettable experience we had last year. It’s gone from a customer focus experienced to a revenue focused corporation. We felt like we were getting in the way here, that can be uncomfortable I was told that if I wanted to keep the iron for more than an hour I would have to be charged 9 euros….. in a 5 star hotel!! Bizarre.

Excellent Service , however be aware that i purchased through trip.com the hotel did try to charge me an extra £100 euros , because the deal i paid for wasn’t the price set by the hotel, however after the Receptionist spoke to the manager , they honoured the price i paid , all in all from start to finish took about 20 mins , the Room with a sea view was absolutely stunning, i thought the room had no electric , however a quick pop to the desk explained that the key card you use to get into the room goes into a slot in the entrance way to turn it on , ( quick suggestion to the hotel maybe explain this when you give out the room cards ) Having stayed in a different hotel previously i didn’t know what to expect , i’m happy to say i will be back , its at least 2/3 minutes walk to the beach , has disabled access which is great , lifts are in the lobby to allow higher floors, they have a chill out zone thats open from 9am which has rooftop jacuzzi’s ,sauna and stunning views over the sea , it also has two pools one inside the complex and another outside, The breakfast while inconvenient at times having to go downstairs to eat, ( they do have room service however at €10 was not something i wanted to pay personally it was a nice touch though ) was plentiful to say the least they had a large variety to cater to everyone . The receptionist were brilliant even with a slight language barrier , some are multilingual in any event , my advice learn some words in Spanish helps a lot ! The Room itself was absolutely spotlessly cleaned , fresh towels and bedding changed daily by the cleaners , with little heart chocolate’s was a nice surprise one slight issue for me unless you want to be woke up at 8/9am with the drinks bar i would fully use the do not disturb sign , The hotel has a massage and therapy i used the 2 hour service and both the husband and wife are an excellent edition to the hotel , they cater to a range of injuries , we even joked that my back was as hard as wood , they worked in tandem and gave one of the best massages i have ever had and i’ve had quite a few over the years. There are quite a few places to eat , however the restaurant which is about 1 minute walk from the hotel has the most amazing staff and the food is great, the prices are reasonable to. Now i know this is an adult only hotel so i was expecting the hotel to be loud in the evenings until the early hours , and while this was at the end of June 2024 i heard little in the way of noise passed 1am. Being the night owl having the sea view and listening to the sound of the waves at 1/2/3 am in the morning is the most peaceful i have felt , thank-you Ezra Mar for the Wonderful Memories. All in all it was an Excellent stay , I Will be back thats for sure , Thanks to all the cleaners and staff at the hotel , what a pleasurable experience.

We stayed 4 nights at the hotel and as a party of 5 we shared 2 rooms. This is a fairly small resort and everywhere is meticulously clean. All the rooms face inwards towards the pool area in the centre of the hotel. The junior suite rooms were very spacious with a separate area for the double sofa bed and two single beds pushed together in the main room. Plug sockets with build in USB sockets came in handy along with a free to use safe. Food in the main restaurant is nice, not as large a selection as some buffets we've been to but ample for the size of the resort and we always found something. Some reviews have mentioned food being not on the warm side but we didn't have issue and no different to any other hotels. We ate one evening in the premium restaurant as it was included for one night. It's a sort of hybrid buffet and cooked to order service where you can choose food off a buffet or have steak, salmon and pasta cooked for you. It's certainly less busy in this restaurant and makes a nice change to have a more leisurely dinner. There is an infinity pool that wasn't included in our package (but is for some) that was 10 euros a day and we visited it once. Nice views and worth a trip but definitely quieter than the main pool. No issues finding sunbeds on any days. Best of all though was the entertainment, with the brilliant Gino constantly encouraging us to get involved with games during the day and then somehow managing to get us involved in the nighttime entertainment. Gino and the rest of the team gave us some fond memories to look back on. Overall a great hotel, clean with friendly staff. Small and quiet if you want relaxation or fun if you feel like joining in!

We booked last minute and came for a week with our 9 year old. Hotel is clean and the food was average all inclusive type. Our son loved all the kids activities in the pool and enjoyed kids disco. We had a lovely week all in all. We asked for a room facing the activity pool and were given one which was perfect. Only negatives were, some of the staff in the bar by the activity pool were rude. Rolling their eyes when you ordered. Also, I asked if there was a room for me to shower at 3pm before we left for the airport. I was told I’d have to pay. 10 euros per adult and 5 euros per child….for a shower. I eventually paid for myself and my child and the shower room was disgusting. Very old. Bath and shower were dirty and stained. Most hotels have a shower room which is available for use with no charge. I was surprised Alua charges so much for a shower in such a terrible room. Complete rip off. I also had to explain to the lady at reception that my husband didn’t want a shower and was told I’d have to pay for him in case I snuck him in, the lady eventually allowed me to pay for just the two of us. I would return here none the less and it was lovely to have some sun

The place is good, but maybe there are better hotels for the same price. Caleta de Fuste Beach is ideal for exploring the island because it is in the center of it, with a car you have 1 hour up and another hour down from this hotel to go to the best beaches. You can also relax on the hotel's beach with a very beautiful artificial pool made by the sea.

My wife and I arrived at 9pm, immediately Alex on reception asked had we ate and told us to go to the restaurant and come back to check in.We couldn't believe how good the food was,plenty of choice and the quality was really good. Our apartment was a good size, separate bedroom with King size bed and so comfortable.There was a fridge freezer, microwave,cooker ,oven and sink , cutlery,pans. British TV to boot. Apartments are cleaned 5 days per week. The pool was beautiful and heated.... There are plenty of sunbeds,but get a towel out early! All inclusive gets coca cola drinks from a machine,beer on tap, decent beer at that as well as white,rise and red wine again, decent gear! The staff are all very pleasant and hardworking. Anyone finding fault here must be very sad. I'd love to come back.

Really pleasantly surprised! After reading a lot of negative reviews I was quite apprehensive, but after spending a week here with my family, 9 of us in total, we had a brilliant time. We were situated in B block which was very close to the B block pool, reception and restaurant. We stayed in a 1 bedroom bungalow, myself, my partner and our 9 month old baby. Extremely spacious and clean. A very good cot bed was also provided for our baby. Doors do lock and we had no issues with break-ins which have been mentioned in other reviews, although I would say the doors could do with being upgraded. We also heard no issues from others staying on the complex regarding break-ins. The bedrooms are cleaned every other day, beds made and fresh towels, personal preference but I would prefer for this to be daily, although it didn’t affect our stay in any way. There is a safe in the bungalows, to have access to these you have to pay €10 as a deposit, keep your receipt as this will be refunded once checked out. Plenty of options for breakfast, lunch and dinner, snacks and drinks were also good. Town centre and beach is about a 15/20 minute walk from the complex. If you’re looking to dine out there are plenty of restaurants to choose from on the complex and in the town centre. Special mention to the India restaurant on the complex, beautiful food, highly recommend! My sister and her partner dined with Chaplin’s on the complex on a few occasions and said this was very good value! Plenty of sun beds to choose from, we never had an issue trying to find somewhere to sit in the sun or sit by the pool. The only thing I would mention is that the complex is quite large and has hills, so this might be an issue for people with mobility needs. All in all we all really enjoyed our stay, would definitely return! A very good 3 star complex and such a beautiful place to stay in Feurteventura.