Maxorata Apartments

Lovely hotel, exceptionally clean and the staff are lovely too, they even left a bottle of cava in our room on my birthday! The beds are the comfiest I have ever slept on in the whole of the Canaries. Entertainment is great as well, good to keep the kids amused. We will definitely be back here. WiFi is not great and there is no air conditioning in the rooms, a little tip is to open the bathroom and bedroom window, it allows the room to cool to a comfortable temperature. These are the only faults I could find in my time here, all the plus points certainly outway the not so good points, hence why we will definitely come back here.

The apartment is renovated, but the cleanliness is a bit lacking. You can't stay for six days and have them come to clean you once, and that once should be the last day before checkout. So, it should be at least the third or fourth day at the most. Reception never answers the phone (it's not because they're busy; I checked by knocking from the door and saw they really didn't want to answer). Is that their policy? Honestly, I expected a little better service and attention.

good and easy service