To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.1
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All reviews(117)
Positive reviews(15)
Reviews with photos/video(4)
Negative reviews(2)
LAU ENG HIN
Standard Room
Stayed in Sep 2024
Couples
7 review
4.2/5
Very Good
Posted on Oct 22, 2024
The location is good all within 10 minutes walk to restaurant and shopping centre, IKEA is 7 minutes away only. Recommend those taking cruise at Southampton port to stay 2 days, those forget to bring enough clothing don’t worry, Decathlon and others shop is also around the corner next to IKEA. Old castle also not far away. 
sharon
Standard Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
We stayed overnight before going on a Cruise, walking distance into town and Cruise Port but would use a taxi go drop off cases. We drove to cruise terminal, dropped our luggage and parked our car in Multi storey car park in West Quays for £6 night. We stayed in a family room with 3 adults and a child. My daighter and granddaughter used spa facilifies and it was very good. Didn't eat at hotel so can't comment. McD's is in car park as well as anothef food place. Shops couple mins walk if you forget anything, Boots, Matalan, Poundland as well as others, would stay again
Oluwakemi
Standard Room
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Very close to the city center, Good locations to places around southampton
Restaurant staff were exceptional assisted with the birthday suprise made it memorable, food was great. Staff were all professional
Overall a great place to Stay and worth the money
Guest User
Standard Room
Stayed in Apr 2024
Business travelers
3 review
2.2/5
Posted on May 27, 2024
Disappointed as the pool was empty at 7am and said would take 4 hours which is checkout time. I asked if i could extend to use the facilities and they said no. Disappointed with the overall experiance
Guest User
Standard Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The experience here is better than I thought.Convenient location and nice space^_^
Guest User
Standard Room
Stayed in Jul 2024
Family
19 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Reception kind and good service
Guest User
Standard Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Good sized room, lots of amenities and good service.
Maki Abdelslam
Standard Room
Stayed in Mar 2024
Family
1 review
3.0/5
Posted on Apr 10, 2024
The service is not up to the standard.
islamgarh Official channel
Standard Room
Stayed in Jul 2023
Family
4 review
4.0/5
Very Good
Posted on Aug 31, 2023
Good place but stuff needs to be bit more upgraded
Byron
Standard Room
Stayed in May 2023
Solo travelers
1 review
1.0/5
Posted on Jun 6, 2023
Not satisfied with policy.
Guest User
Standard Room
Stayed in Jul 2022
Business travelers
59 review
5.0/5
Outstanding
Posted on Aug 17, 2022
Great hotel, would definitely stay again, leisure facilities were good
Guest User
Standard Room
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is very big. I could put two big suitcases in it without feeling uncomfortable. The big sofa is super comfortable. My friend slept on the sofa on the first night. I slept on the big bed alone. She said the sofa was too comfortable 😁 It's very clean. The location is super good. It takes only 5 minutes to walk to the train station. There are small roads. I don't know how I took a big detour on the first day. The most comfortable hotel I stayed in in the UK
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Guest User
Executive Room
Stayed in Sep 2024
Family
3 review
4.5/5
Great
Posted on Oct 28, 2024
The hotel is near Nan'an Railway Station, within walking distance. There are various large shopping malls around, and shopping is super good. Breakfast in the hotel needs to be paid separately. There are McDonald's and Friday nearby, and the breakfast in McDonald's is not much different from that in the hotel. It is a ten-minute walk from Mayflower Park to see the big cruise ship.
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Beijingdeyy
Standard Room
Stayed in Aug 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 19, 2023
The hotel is located right next to the cruise terminal. Cruise tourists should choose this place first.
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LI
Standard Room
Stayed in Jul 2022
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 16, 2022
The room is very clean, the best hotel in this area