Summit Hotel Greenhills

Summit Hotel Greenhills Reviews

Summit Hotel Greenhills

13 Annapolis, San Juan, Metro Manila, 1504, PhilippinesView Hotel Details
Summit Hotel Greenhills
Summit Hotel GreenhillsSummit Hotel GreenhillsSummit Hotel Greenhills
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Summit Hotel Greenhills Guest Reviews

4.2/5
Very Good
77 review
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.1
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All reviews(77)
Positive reviews(69)
Reviews with photos/video(23)
Awesome stay(20)
Great service(15)
Large rooms(5)
Great location(5)
Negative reviews(8)
Rea Name
Deluxe King
Stayed in Dec 2024
Family
3 review
3.7/5
Posted on Feb 11, 2025
Staffs from reception, guards and cafe are 100% awesome and friendly! Can be compared to 4-5 star hotel. What turns us off is the room! Though it’s spacious and complete, the room that was given to us was obviously vacant for a long time. Called the reception at first since the remote for the aircon is not working but after we noticed after a while that our feet were so dirty because of the floor. I didn’t bother calling the reception to have someone mop it up since it would be such a hassle to let someone in and wet the floor. 😭😭😭😭
Response from Property: Dear Ms. Rea,Greetings!On behalf of Summit Hotel Greenhills, please accept our apology for the incident that caused you inconvenience during your stay. We strive to ensure our guest experience the best visits possible during their travels and we fell short this time. Rest assured that we shall be treating this with utmost importance and share with the team for us to be able to improve our services. We look forward to serving you again in the future. I look forward to welcoming you back to our hotel.If you need anything else, please let me know. We will be very happy to assist you.Kind regards,Jovi Ray CruzAssistant Front Office Manager
Anonymous User
Deluxe King
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 28, 2024
They have free water refill. It's near also to greenhills mall got nice view from our room🥳
Response from Property: Dear Valued Guest,We will continue working hard to make every interaction with Summit Hotel Greenhills exceptional and memorable.”“Thank you again for the positive feedback and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.Jovi Ray CruzAssistant Front Office Manager
Guest User
Deluxe Twin
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
We enjoyed our stay here. We will definitely be back once given the opportunity.
Response from Property: Dear Valued Guest,We will continue working hard to make every interaction with Summit Hotel Greenhills exceptional and memorable.”“Thank you again for the positive feedback and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.Jovi Ray CruzAssistant Front Office Manager
Guest User
Deluxe King
Stayed in Oct 2024
Couples
11 review
3.5/5
Posted on Jan 30, 2025
Simple hotel in Greenhills. Room is quite spacious but not really near the GH Shopping area and will require about 10 min walk. Parking is provided. Resto is fine and Staff are warm. Thank you for making our short stay comfortable.
Response from Property: Dear Valued Guest,Thank you for taking the time to provide your feedback! We will continue to improve our service to provide our guests with an extraordinary experience.I am excited to welcome you back to our hotel once more..Jovi Ray CruzAssistant Front Office Manager
Lorena Tanael
Deluxe Twin
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Great place to stay, so relaxing and Nice bed to sleep with. Love it
Response from Property: Dear Ms. Lorena,We will continue working hard to make every interaction with Summit Hotel Greenhills exceptional and memorable.”“Thank you again for the positive feedback and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.Jovi Ray CruzAssistant Front Office Manager
travellerwonderer22
Deluxe Twin
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 20, 2024
What a unique hotel, they offer sustainable alternative for water. I love this hotel. Most recommended in greenhills area
Anonymous User
Deluxe King
Stayed in Nov 2024
Couples
12 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Spacious room! I love it!
Response from Property: Dear Valued Guest,We will continue working hard to make every interaction with Summit Hotel Greenhills exceptional and memorable.”“Thank you again for the positive feedback and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.Jovi Ray CruzAssistant Front Office Manager
Guest User
Deluxe Twin
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Dec 8, 2024
Generally nice hotel, but for improvement, they should have floor matt in the CR and soap in the lavatory sink.
Response from Property: Dear Valued Guest,We will continue working hard to make every interaction with Summit Hotel Greenhills exceptional and memorable.”“Thank you again for the positive feedback and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.Jovi Ray CruzAssistant Front Office Manager
henry Du
Deluxe King
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 21, 2024
Always a pleasant stay at summit hotel greenhills. A bit unresponsive if you call thru their general hotline tho
AprilleJ
Deluxe Twin
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Everything we need is available for use in the room. Check in smoothly. The room is spacious and clean.
Response from Property: Dear Ms. AprilleJWe will continue working hard to make every interaction with Summit Hotel Greenhills exceptional and memorable.”“Thank you again for the positive feedback and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.Jovi Ray CruzAssistant Front Office Manager
Anonymous User
Deluxe Twin
Stayed in Apr 2024
Couples
18 review
4.5/5
Great
Posted on May 25, 2024
Confirming my booking from trip took a while. Anyway got a good deal and had a very nice room
Fetermon
Deluxe King
Stayed in Dec 2024
Couples
2 review
2.5/5
Posted on Jan 28, 2025
The rooms are outdated and the cleanliness and smell of the room is not good.
Response from Property: Dear Mr. Fetermon,Greetings!On behalf of Summit Hotel Greenhills, please accept our apology for the incident that caused you inconvenience during your stay. We strive to ensure our guest experience the best visits possible during their travels and we fell short this time. Rest assured that we shall be treating this with utmost importance and share with the team for us to be able to improve our services. We look forward to serving you again in the future. I look forward to welcoming you back to our hotel.If you need anything else, please let me know. We will be very happy to assist you.Kind regards,Jovi Ray CruzAssistant Front Office Manager
Sunshine1976
Deluxe Twin
Stayed in Jul 2024
Family
13 review
4.5/5
Great
Posted on Sep 2, 2024
Very accomodating staff
Guest User
Deluxe Twin
Stayed in Sep 2024
Solo travelers
1 review
3.5/5
Posted on Oct 22, 2024
so good for solo traveler but they are not generous when it comes to toilet paper and tissue paper it’s good for 1 day. omg
@Blessed
Deluxe Twin
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Staff are all polite, very professional. They always make sure me and my family had a wondeful stay. Kudos to all your team and their dedication at work. keep it up. special thanks to all the service to team especially the buffet breakfast team and our housekeeping team. 1604 Thank you making our stay memorable. This is my second time staying at your hotel. looking forward for more holidays.