Rezen Retreat

Rezen Retreat Reviews

Rezen Retreat

No. 14 Qixian Road, Sichuan Maine Township, Songpan, Sichuan, ChinaSee Hotel Details
Rezen Retreat
Rezen RetreatRezen RetreatRezen Retreat
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.5/10
Outstanding
642 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
Filter by:
Sort by:
All reviews(642)
Positive reviews(633)
Reviews with photos/video(139)
Awesome amenities(135)
Friendly front desk staff(87)
Delicious breakfast(84)
Close to train station(36)
Has rooms for families(20)
Perfect for families(20)
Concierge services available(12)
Negative reviews(9)
Guest User
Fresh And Fragrant Twin Room With Smart Home And Floor Heating
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 10, 2025
Hand soap smell really nice. I love when press sleep mode button just once and everything becomes dark.
Response from Property: Dear guest, hello! Thank you very much for staying at our Chuanzhusi Licheng Courtyard Hotel and sharing your experience. It is our honor. Your affirmation gives us unlimited motivation for future work. Thank you for your praise! We look forward to your visit again and wish you all the best and good health for your family!
Quek Keng Khee
Light Luxury Triple Room
Stayed in Feb 2025
Family
9 review
10/10
Outstanding
Posted on Apr 15, 2025
Very close to the Huanglong-Jiuzhai High-Speed Railway Station. 10 mins away from the train station by car and 28 km to Huanglong National Park. The room facilities like tv, curtain, light...etc all control by voice. Room has an electric blanket and very spacious.
6/8
Response from Property: Dear guest, hello, thank you for choosing Licheng Courtyard (Huanglong Jiuzhaigou High-speed Railway Station)! It is an honor to accompany you on this journey. I hope you will continue to choose our hotel next time. We will live up to your choice, our encounter, and the beauty of life!
Hian Tat Ong
Fresh And Fragrant Twin Room With Smart Home And Floor Heating
Stayed in Jan 2025
Family
18 review
8.0/10
Very Good
Posted on Feb 27, 2025
Modern hotel with Smart devices which are voice activated using the Chinese language. However, the automatically controlled toilets were not functioning well, with no manual override/choice. Front service staff were helpful to book taxi for us early in the morning at 8am, when there was minimal traffic. Due to winter low season, many of the restaurants and local food stalls were not opened.
Response from Property: Dear guest, hello! Thank you for choosing to stay in our hotel and sharing your stay experience. We are glad to know that you are satisfied with the hotel's smart devices and front desk services. Your recognition is the driving force for our continuous improvement. Regarding the problem you mentioned about the poor function of the automatic control toilet, we are deeply sorry and have conveyed this feedback to the relevant departments for improvement. We are always committed to providing guests with a more comfortable and convenient stay experience, and your opinions are very important to us. In addition, we understand that the winter off-season may have caused you some inconvenience, and the business hours of many restaurants and snack stalls have been adjusted. We recommend that you consult the front desk in advance when you check in next time. We will wholeheartedly provide you with more surrounding dining information to ensure that your dining experience is more pleasant. Thank you again for your valuable feedback, and look forward to your visit again. We will continue to work hard to provide you with better services.
Anonymous User
Light Luxury Triple Room
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 13, 2025
Newly and good service, clean room, fully amenities
Response from Property: 尊敬的賓客，您好！感謝您選擇麗呈別院（黃龍九寨高鐵站店）並給予我們5分好評，很高興您的家人在此能擁有一個滿意的下榻體驗。同時也感謝您對酒店方方面面的肯定，我們會不斷加倍努力，為每一位賓客帶來如家一般温馨的感覺。期待您的再次光臨，祝您生活愉快！
Guest User
Enjoyable Family Room (Smart Home + Heated Floor)
Stayed in Jun 2025
Family
7 review
9.5/10
Amazing
Posted on Aug 1, 2025
Very good location, friendly and helpful staff, laundry room available, good breakfast.
Response from Property: 麗呈別院尊貴的客人，您好！首先感謝您的入住及好評，酒店旨在為每一位到店的客人提供細緻的服務，讓大家在陌生的環境能有回家的感覺!感恩相遇，期待再會，順祝旅途愉快！
Jeur
Fresh And Fragrant Twin Room With Smart Home And Floor Heating
Stayed in Nov 2024
Solo traveler
5 review
8.5/10
Very Good
Posted on Dec 16, 2024
Hotel was new, clean and spacious. Location is 10mins away from the train station by car. However, do note that while it is only 10mins car ride, it is hard to call a didi and recommend against travelling out late at night alone. Personally had trouble getting a didi after dinner at a place 7mins car ride away. Eventually got a ride but the driver was giving red flags. Do note that they do not have air condition during winter, making the room stuffy despite opening the windows as the curtains will prevent the air circulation which is not an issue if you are okay with the curtains opened.
Response from Property: 424/2000 Dear guest, thank you for staying at the hotel and sharing. In winter, the temperature in Chuanzhu Temple can drop to ten degrees Celsius at night, at which point the air conditioner is ineffective. Therefore, our hotel provides underfloor heating, which is very effective and comfortable, and received satisfactory reviews from many guests. If you feel the temperature is not suitable, you can open the window for ventilation to lower the temperature. Also, regarding the car-hailing you mentioned, it might be due to certain issues that Didi is rarely available in Chuanzhu Temple. However, there are many officially taxis you can choose from. If you find it inconvenient to contact, you can also contact our front desk and let them help you make a reservation. Looking forward serving you next time.
ViktoriaSK
Elegant Queen Room
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Nov 23, 2024
I can absolutely recommend this hotel. The services are very good. The room is clean, comfortable, big beds and toilet. The room is warm, the beds are heated. Everyone at the reception was very nice. We were attended to by Xiao Lin, who was very accommodating, kind, professional, and super helpful.😊 Thank you for everything!
Response from Property: Hello distinguished guests of our hospital! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. It is our great honor to be able to leave you with wonderful memories. It is our unshirkable responsibility to provide guests with a wonderful stay experience. It is our unshirkable responsibility to receive your praise. We are deeply honored. At the same time, we will be more motivated to move forward and hope to have more opportunities to serve you!
Solid Steps
Light Luxury Triple Room
Stayed in Oct 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Nov 13, 2024
Relatively new hotel. Amenities good. Near 川主寺。 Not far from HuanglongJiuZhai train station. Many local small eaying places nearby, so getting meals no problem. Will stay in this hotel again.
Response from Property: Dear guest, thank you for choosing Licheng Courtyard (Huanglong Jiuzhaigou High-Speed Rail Station)! We are honored to accompany you on this journey and hope that you will continue to choose our hotel next time. We will not let your choice down, nor will we let our encounter go to waste, nor will we let the beauty of life go unnoticed!
Boripanwutt
Fresh And Fragrant Twin Room With Smart Home And Floor Heating
Stayed in Mar 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Apr 28, 2025
I stay here for 2 nights from chengdu.. Xiao Lin is very helpful and nice. She supports us very well and has service mind so much. I would say this hotel is valued my money.
Response from Property: 尊敬的賓客，您好，感謝您下榻麗呈別院（黃龍九寨高鐵站店）並抽時間分享您的寶貴入住體驗。非常高興您對我們的服務感到滿意，您的滿意是我們最大的心願。酒店地理位置優越，距離黃龍九寨高鐵站僅需3分鐘車程，出行便捷無憂。同時能夠為您的出遊帶來便捷舒心的居停體驗是我們始終不變的追求。再次感謝您的支持與肯定，期待您的再次光臨，祝您生活愉快~
James Pham
Fresh And Fragrant Twin Room With Smart Home And Floor Heating
Stayed in Mar 2025
Couple
4 review
9.5/10
Amazing
Posted on Apr 13, 2025
Nice and small hotel in a very small town. The receptionists were nice and professional. The room was clean and comfortable.  The address was a bit confusing. Apple map couldn’t find it under the name of  Rezen Retreat but if you show the address in Chinese, Didi driver could find it.
Guest User
Fresh And Fragrant Twin Room With Smart Home And Floor Heating
Stayed in Mar 2025
Family
7 review
10/10
Outstanding
Posted on Apr 10, 2025
I have booked three standard room for one night and was happy to be upgraded to a family room with a king and a single bed, the receptionist is very helpful and even the “bao on” security guy was so caring! My knees was swollen after the 1.5 hr ride from Jiuzhaigou, 小董， the security guy, helped me down the vehicle and up to the reception area, worrying that I might have altitude sickness. Since then every time he saw me he will help me down the front stairs or helped to carry our luggage in and out!  Our bedroom faced the back street but got a beautiful mountain view, all room have floor heating so even we woke up with -3 degrees, we are not cold. All amenities are in good quality. There are plenty of restaurants and local produce shops nearby. They are different from those found in huanglong train station.
Response from Property: 麗呈別院尊貴的客人，您好！非常感謝您的入住及離店後的好評，能到您如此高的讚譽，酒店全體員工都倍感榮幸，我們會一如既往地把服務做好，將環境設施維護好，等您下次到九寨溝、黃龍景區旅遊記得再來我們這裏哦！祝旅途愉快，萬事順意！
nayott
Fresh And Fragrant Twin Room With Smart Home And Floor Heating
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 30, 2025
This hotel is very clean and smells great—there’s absolutely no cigarette odor. The room has a heated bed and even a heated toilet seat. Everything is electronically controlled, including the curtains. The staff provides excellent service and are very friendly, especially Manager Huang. She speaks English very well, which made communication easy. She took great care of us and was always willing to help. She even called taxis for us multiple times. She truly has a service mind. I was very impressed. If you’re coming to this area, I highly recommend this hotel!
Response from Property: 尊敬的賓客，您好，感謝您下榻麗呈別院（黃龍九寨高鐵站店）並抽時間分享您的寶貴入住體驗。非常高興您對我們的服務感到滿意，您的滿意是我們最大的心願。非常榮幸能夠為您的出遊帶來便捷舒心的居停體驗是我們始終不變的追求。再次感謝您的支持與肯定，期待您的再次光臨，祝您生活愉快~
stella
Enjoyable Family Room (Smart Home + Heated Floor)
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Apr 23, 2025
staff in the frontdesk are very helpful and so friendly. she help us very patiently until we , room is warm enough and clean, from huanglongjiuzhai station is just 5 minutes away, and from huanglong national park is 30 minutes away
Response from Property: 尊敬的賓客您好，感謝您入住麗呈別院（黃龍九寨高鐵站店）！非常感謝您對酒店的認可和讚譽，您的肯定給予了我們莫大的鼓勵，激勵着我們不斷進步。也期待您再次選擇我們麗呈別院酒店。祝您生活愉快，工作順利！
Guest User
Elegant 2-bed Room
Stayed in Feb 2025
Couple
43 review
10/10
Outstanding
Posted on Mar 18, 2025
Hotel quite near to high speed rail. The BF is very minimum, maybe due to low season. many restaurant around the area. Also having problem getting a taxi after checkout. Good is the front desk girl help us get a driver.
Response from Property: 尊敬的客人，您好，感謝您選擇麗呈別院（黃龍九寨高鐵站店）！很榮幸能陪伴您的此次旅程，同時也很感謝您對我們前台的表揚。我們會再接再厲。繼續保持高標準的服務。希望您下次繼續選擇我們酒店，我們也將不負您的選擇，不負我們的遇見，不負生活的美好！
Guest User
Light Luxury Triple Room
Stayed in Feb 2025
Family
1 review
7.5/10
Posted on Mar 8, 2025
Super friendly staff. Nice design and very accessible to the HuangLongJiuZhai station. Hard to get hailing service but staff was super kind to help and get it. The room that we got is dusty, and toiletries was not refill beforehand. It is a smart hotel concept, floor heating. However you can’t control it as it is centralized. Had quite some time to explore how to flush the toilet etc, haha!
Response from Property: 尊敬的客人，感謝您的反饋。我們很高興您對工作人員的友好服務和酒店的便利位置感到滿意。對於房間清潔和洗漱用品補充的問題，我們深表歉意，並將立即改進。關於地暖和智能設施的使用不便，我們會加強説明和指引，確保未來客人能更輕鬆地使用。您的意見對我們非常重要，期待再次為您提供更好的體驗。如有其他需求，請隨時聯繫我們。祝您旅途愉快！