Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location5.7
Amenities5.6
Service5.6
Cleanliness5.6
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All reviews(67)
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Negative reviews(2)
Amber
Deluxe Queen Studio with Sofa Bed-Non-Smoking
Stayed in May 2025
Solo traveler
1 review
2.0/10
Posted on Jun 11, 2025
Couldn't stay in the room cause of the smell of mold. It was I nthe bathroom from the peeling floor and all over the ceiling. They are refusing a refund even though it was unclean and moldy. Trying to still get ahold of customer service for it cause it's unexceptionable. There was also a toe nail... Ew
Kimberlee
Deluxe Queen Studio with Sofa Bed-Non-Smoking
Stayed in Aug 2024
Family
1 review
3.5/10
Posted on Sep 15, 2024
We arrived at 4:00pm dropped our things and left to go shopping. When we returned we noticed no sheets for the pull-out couch. We then unfolded the couch in both rooms… ugh! 1 had blood stains on the mattress cover and the other was an old brown stained twin mattress on a queen pull-out. I went to try and find a manager. None on sight but a very sweet lady wondering the halls with a clipboard helped us. She went and took the soiled linens and got another mattress to replace the soiled twin one. We then noticed that the microwave was rusted and also did not work and there was no toilet paper. We discovered the toilet paper at 4 o’clock in the morning! When I went to the acting manager the next morning and said there was no toilet paper her response was, “you right, you right, my bad“. I will be calling corporate on Monday morning first thing!