Village Hotel Changi by Far East Hospitality Reviews

Response from Property: Dear Jess Oh Pa,Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed your overall stay, especially the fantastic pool on Level 8 and our breakfast offerings!We sincerely apologize for the inconvenience you faced with the airport shuttle and the taxi arrangement. Your feedback is important, and we will review our shuttle scheduling to better accommodate guest needs and avoid such situations in the future. We're also sorry to hear about the taxi experience and will work with our transport partners to ensure smoother service.Your comments help us improve, and we truly appreciate your understanding. We hope to welcome you back again soon for an even better stay.Warm regards,William Charles DoraiAssistant Front Office Manager

Response from Property: Dear Tammy,Thank you for your feedback! We're pleased to hear that you found our hotel a good option for a one-night stay and appreciated the shuttle service between the airport and hotel. It's great to know that you enjoyed the nearby food stalls and were happy with the room upgrade. We look forward to welcoming you back soon.Warm regards,William Charles DoraiAssistant Front Office Manager

Response from Property: Dear Eng Yew,Thank you for taking the time to share your feedback with us. We sincerely apologize for the discomfort you experienced with our shuttle bus service. We understand how important a comfortable journey is, especially when heading to the airport.We are currently addressing the issues with the shuttle bus, including the air conditioning, to ensure a more pleasant experience for our guests in the future. Your comments are invaluable in helping us improve our services.We are pleased to hear that you found our hotel clean and cozy. While we regret that the lack of an MRT station nearby was inconvenient, we hope the proximity of the bus station provided some ease in your travels.We appreciate your understanding and hope to welcome you back soon for a more comfortable stay.Warm regardsWilliam Charles DoraiAssistant Front Office Manager

Response from Property: Dear Napple@1283,Thank you for your lovely feedback! We are delighted to hear that you enjoyed your second staycation at Changi Village Hotel. It's wonderful to know that our front desk lady selected the best room for you and that you had the chance to meet her again during this stay. We are glad that your daughter could join you and that you both had a memorable experience. ❤️Warm regards,William Charles DoraiAssistant Front Office Manager

Response from Property: Dear Atlas@@,Thank you for sharing your experience. We are delighted to hear that your first staycation in this area turned out to be relaxing and enjoyable. It's great to know that you appreciated the unique charm of our neighborhood and discovered its history during your stay.We are also pleased that you found our shuttle bus service convenient for getting around the area and to/from Changi Airport T1/T3. Your satisfaction is important to us, and we are glad to have met your expectations.Warm regards,William Charles DoraiAssistant Front Office Manager

Response from Property: Dear J‍e‍r‍a‍l‍d‍ ‍D‍a‍n‍i‍e‍l,Thank you for your review! We're thrilled to hear that you loved the hotel room and appreciated the spaciousness and the bath tub. While we understand that our location is a bit far from the city proper, we're glad you found it accessible by bus. We look forward to welcoming you back soon!Best regards,William Charles DoraiAssistant Front Office Manager

Response from Property: Dear Su‍n‍e‍t‍h‍ ‍Ku‍m‍a‍r‍a,Thank you for your review! We're delighted to hear that you found our staff super friendly and helpful, and that you enjoyed the rooftop pool for relaxation. It's great to know you appreciated the nearby local restaurants. While our location is a bit of a drive from Sentosa and the city, we're glad you found the 20-minute shuttle ride from Changi Airport convenient and helpful. We look forward to welcoming you back soon!Best regards,William Charles DoraiAssistant Front Office Manager

Response from Property: Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that every aspect of your stay exceeded your expectations, from the comfortable rooms to the stunning beach and tranquil pool area. It's fantastic to know that our staff's exceptional service made your stay even more special. Your recommendation means a lot to us, and we look forward to welcoming you back for another relaxing and enjoyable getaway.Warm regards,William Charles DoraiAssistant Front Office ManagerVillage Hotel Changi

Response from Property: Dear Valued Guest, Thank you for your feedback. We're sorry to hear about the issues you experienced during your stay, including the location, noise isolation, early cleaning, and the condition of the AC and other facilities. We understand how these factors can impact your comfort, and we are taking your comments seriously to make necessary improvements. We appreciate your honesty and hope to provide you with a better experience in the future.Warm regards,William Charles DoraiAssistant Front Office ManagerVillage Hotel Changi

Response from Property: Dear Yiwen,Thank you for your detailed feedback. We're glad to hear that you found the room spacious and appreciated the air conditioning system, despite its age. However, we're sorry to learn about the issues you faced with housekeeping, the laundry room, and the hot water. We understand how these factors can affect your comfort, and we are addressing these concerns to improve our services and facilities. Your honesty is appreciated, and we hope to provide you with a better experience in the future.Warm regards,William Charles DoraiAssistant Front Office ManagerVillage Hotel Changi

Response from Property: Dear Valued Guest, Thank you for your feedback. We're glad to hear that you had a good experience with us. 😊We understand that pricing is an important factor, and we appreciate your comments. We hope to provide an even better experience on your next stay and look forward to welcoming you for a longer visit.Warm regards,William Charles DoraiAssistant Front Office Manager

Response from Property: Dear Arun,Thank you for your positive feedback! We're delighted to hear that you found the hotel neat and clean, and enjoyed the nearby beach with your family. 😊It's great to know that you appreciated our good service. We look forward to welcoming you back soon!Warm regards,William Charles DoraiAssistant Front Office Manager

Response from Property: Dear E‍u‍p‍h‍o‍r‍i‍a‍.‍Y‍L, Thank you for your kind words about your stay. We're delighted to hear that you found our hotel clean, conveniently located near the airport, and that you felt the price was worthy. We look forward to welcoming you back soon.Warm regards,William Charles DoraiAssistant Front Office Manager

Response from Property: Dear Daisy Yong NC,Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed the charm of our hotel, the spacious and comfortable room, and the lovely sea view from our rooftop pool. It’s also wonderful to know that our team left a positive impression on you with their hospitality.We’re glad you found the complimentary shuttle service convenient. While it runs at scheduled intervals throughout the day, we’re always looking for ways to enhance accessibility for our guests.We truly appreciate your feedback and hope to welcome you back for another relaxing stay in the near future.Warm regards,William Charles DoraiAssistant Front Office Manager