Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more stronglyâso every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.3
Service8.7
Cleanliness8.8
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All reviews(99)
Positive reviews(93)
Reviews with photos/video(27)
Friendly staff(31)
Awesome stay(28)
Convenient location(27)
Awesome rooms(16)
Easy to get around(16)
Close to metro(13)
Clean and tidy(10)
Average sound insulation(6)
Negative reviews(6)
ChanEric
Premium Queen Room
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 24, 2024
The best hotel in SG!
When I booked the room, it was much expensive but anyway this is an amazing hotel! Everything can feel their warm and heart.
Room is clean but a bit small. Bath room quite small and without movable bath sprinkler.
Roof bar is nice but drinks quite expensive. Singapore sling is not suggested as the taste below average...
Thx for daily fruit, snacks, drinks and red wine!
6/11
Coop84
Deluxe Room
Stayed in Nov 2024
Solo travelers
53 review
9.5/10
Amazing
Posted on Jan 1, 2025
Great hotel in an awesome location. Right next to metro and hawker food hall. Walking distance from marina bay etc.
really nice and helpful staff
Cool hotel but like a maze đ
Gym very small but has everything you need and all in working order.
Price ok comparative to other hotels in Singapore.
Rooftop bar nice to use of an evening too
Didnât have breakfast with my booking, so canât comment on the food.
Guest User
Deluxe Room
Stayed in Nov 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jan 2, 2025
The hotel is placed near Chinatown district and quite close to public transportation stops (bus and MRT). For my one day journey I found a nice and clean room. Very appreciate the free usage of the minibar and the gift of the illimitate one day card for public transports.
Many thanks to the staff for their welcome.
Giulia
Deluxe Room
Stayed in Apr 2025
Solo travelers
14 review
8.0/10
Very Good
Posted on May 20, 2025
Nice hotel in a very good position, close to metro station. Comfortable bed but room little bit noisy at night, probably AC fan.
Anonymous User
Deluxe Room
Stayed in Jan 2025
Travel with friends
1 review
9.0/10
Great
Posted on Feb 22, 2025
Very noisy at night time. Do not expect to go sleep early as the music is so loud until midnight.
Guest User
Deluxe Room
Stayed in Nov 2024
Couples
14 review
9.5/10
Amazing
Posted on Jan 4, 2025
Good location, very nice interior for New Year celebration, polite staff.
There's only one bad thing - not a window in the room.
Anonymous User
Deluxe Room
Stayed in Mar 2024
Travel with friends
8 review
6.5/10
Posted on May 2, 2024
Very disappointed with my stay at The Scarlet.
The worst thing was that the room did not have any windows. The staff pointed out that this was stated on the booking platform. I checked on Trip.com and indeed it is stated in fine print that âSome rooms have windowsâ. I think this is unacceptable for âtourist-classâ hotels, unless Scarlet thinks of itself as a budget/hourly hotel like Hotel81? In tourist-class hotels, the lack of windows is an anomaly and is usually highlighted in the room category name directly, e.g. âDeluxe Queen Room (No Windows)â.
The room was also very old and cramped. The TV view is partially obstructed when lying in bed. Thereâs also a ridiculous âskylightâ that looks makeshift and resembles something that could be found in a slum? See pictures.
The Scarlet is way past itâs prime and should either close for a complete rebuild or just reposition yourself as a budget hotel.
Anonymous User
Premium Queen Room
Stayed in Sep 2024
Solo travelers
3 review
9.0/10
Great
Posted on Jan 15, 2025
Room was spacious. Comfy bed. Just one downside for me, no bidet in the bathroom. Recommend to install one for better hygiene. Overall, love the experience at the hotel. Staff was polite..
GERMAINE SHI MIN
Deluxe Room
Stayed in Aug 2024
Solo travelers
1 review
6.5/10
Posted on Nov 19, 2024
Hotel location is very good, just 3-5mins walk to Maxwell MRT station.
Facilities and hardware of hotel is upkept well, staff service is pleasant.
Lin jiana
Premium Queen Room
Stayed in Jan 2024
Couples
11 review
10.0/10
Outstanding
Posted on Feb 15, 2024
The location is very good,2nd time visit this hotel,the only thing can improve is the car parking.
Anonymous User
Premium Queen Room
Stayed in Jun 2024
Couples
10 review
10.0/10
Outstanding
Posted on Sep 1, 2024
room is spacious and quiet. the bed is abit soft. location is good, alot of nice restaurant and bars nearby.
Garry Garcia
Executive Room
Stayed in May 2024
Couples
3 review
9.5/10
Amazing
Posted on Jul 21, 2024
I would say this is one of the best stays in SG we had. Imagine celebrating your anniversary, walking in to your booked room with petals on the bed + a complementary wine!
On top of that, they have a complete complementary minibar in your room.
If you've been to SG you know you walk a lot and a drinking water is a must. You can either grab water, soda, juice or what ever is it from your minibar before you leave and bring it OR if you forgot and you're already down the lobby you can ask the friendly reception for a cold bottle of complementary water before heading out.
I know these are small things but it matters to us and we appreciate it,, a lot.
We will definitely book with them when we go back to SG.
Love the vibes and the location is just fantastic.
Guest User
Deluxe Room
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Dec 28, 2024
Great hotel, great staff. Would highly recommend!
Guest User
Executive Room
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jun 28, 2024
Lovely little hotel. Clean. Good location. Enjoyed the complimentary mini bar.
Guest User
Executive Room with Balcony
Stayed in Apr 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 30, 2024
Excellent service! Also very good location, beds really comfy. Highly recommended.