Dorsett Singapore (Newly Refurbished)

Dorsett Singapore (Newly Refurbished) Reviews

Dorsett Singapore (Newly Refurbished)

333 New Bridge Rd, 088765, SingaporeSee Hotel Details
Dorsett Singapore (Newly Refurbished)
Dorsett Singapore (Newly Refurbished)Dorsett Singapore (Newly Refurbished)Dorsett Singapore (Newly Refurbished)
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1 night

Guest Reviews

8.5/10
Very Good
721 review
Verified reviews
Location8.9
Amenities8.1
Service8.4
Cleanliness8.4
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All reviews(721)
Positive reviews(637)
Reviews with photos/video(153)
Convenient location(151)
Easy to get around(144)
Close to metro(106)
Perfect for business trips(16)
Loved the view(12)
Friendly front desk staff(12)
Amenities lacking(10)
Would stay again(7)
Negative reviews(83)
Angi3
Dorsett King
Stayed in May 2025
Family
6 review
8.5/10
Very Good
Posted on Jun 7, 2025
Stayed at Dorsett for a night! Managed to get super good deal via Trip. The hotel is located conveniently to train station and there are many food places nearby...
Response from Property: Dear Angela,Thank you for your review. We are happy to hear that you had an enjoyable stay with us and found our location convenient, with easy access to MRT stations and a selection of dining options nearby. We hope to welcome you back for another vibrant stay soon!Best regards,Dorsett SingaporeManagement Team
Guest User
Splash King Room
Stayed in May 2025
Family
1 review
8.5/10
Very Good
Posted on Jun 6, 2025
Location is very convenient, room is big but got some smell inside the room. Staff is friendly and we have early check in, thank you
Response from Property: Dear Guest,Thank you for your review. We are glad to hear that you had a pleasant stay with us and that our team was able to accommodate your early check-in request. We sincerely apologise for the shortfall in our service standards. We value your feedback and have shared it with the relevant department leader to address this internally and ensure the cleanliness of our rooms. We hope to welcome you back for another seamless stay soon!Best regards,Dorsett SingaporeManagement Team
xpxpxpxp
Dorsett King
Stayed in May 2025
Couple
10 review
10/10
Outstanding
Posted on Jun 6, 2025
The price is okay for a one night stay around central Singapore. There are also quite a lot of food options nearby that you can choose from
Response from Property: Dear xpxpxpxp,Thank you for your review. We are happy to hear that you had an enjoyable stay with us and appreciated our convenient location with a variety of dining options nearby. We hope to welcome you back for another vibrant experience soon!Best regards,Dorsett SingaporeManagement Team
Kat O
Dorsett King
Stayed in May 2025
Family
52 review
8.5/10
Very Good
Posted on Jun 3, 2025
Celebrated our daughter’s sweet 16th birthday recently at Dorsett SG on 02-Jun! Excellent location, just directly above the Outram MRT, and walking distance to all amenities and delicious food. Thank you to the hotel colleague whom arranged for a later check out request for us ❤️Two comments for improvement: some of the areas around the room needs some minor renovations or touch up, and breakfast could have a wider spread and quality. Hope to be back soon.
Response from Property: Dear Kat O,Thank you for your review. We are delighted to hear that you had a pleasant celebration during your stay with us and appreciated our convenient location near MRT stations and restaurants. We are also glad to know that our team was able to make your stay even more memorable by accommodating your late check-out request. We truly appreciate your feedback and will certainly consider it for future improvements on our offerings. We look forward to welcoming you back for another relaxing stay soon!Best regards,Dorsett SingaporeManagement Team
Guest User
Dorsett King
Stayed in May 2025
Solo traveler
37 review
8.5/10
Very Good
Posted on Jun 9, 2025
Pretty run down hotel. The plus side is that it is connected to the mrt. Check in is smooth.
Response from Property: Dear Guest,Thank you for your review. We are happy to hear that you had an overall enjoyable stay with us and that our team provided a smooth check-in experience for you. We value your feedback and are actively working on progressive upgrades to enhance our guest comfort. We hope to welcome you back for another restful experience soon!Best regards, Dorsett Singapore Management Team
Guest User
Splash King Room
Stayed in Apr 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on May 22, 2025
Staff is nice and polite. The room is clean and the bed is comfortable. As I come to SG for concern, so the location is good to get to national stadium and airport.
Response from Property: Dear Guest,Thank you for your kind review. We are delighted to hear that you had a pleasant stay with us and that our team was able to make you feel welcome. It is also great to know that our location was convenient for your itinerary. We look forward to welcoming you back for another vibrant stay soon!Best regards,Dorsett SingaporeManagement Team
Xinyu
Dorsett Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 30, 2025
Stayed for two weeks and overall it was pretty good for family travel. The location is really convenient next by Outram, and house cleaning was available every day. Wifi is fast enough even in lobby. On seventh floor, there is a balcony to overlook the shop houses. (Pic attached) Durian shop 99 old tree is right by the corner quite convenient to have before 10 PM  The room is AC had some issue but got fixed next day.
Response from Property: Dear Guest,Thank you for your review. We are pleased to hear that you enjoyed your two-week stay with us and found our hotel well-suited for family travel. We apologise for any inconvenience caused due to the air conditioning issue, but we are glad to know our team was able to resolve it promptly. We hope to welcome you back for another pleasant stay soon!Best regards,Dorsett SingaporeManagement Team
Guest User
Dorsett Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 19, 2025
Very convenient hotel with a build-in exit with lift in the station. However, there are 5-6 step of stairs after using the lift. Service is very good and they provided late check-out till 12pm for us. Our room is very big but the toilet is quite small with questionable design of the toilet doors. The exhaust fan didn't turn on for some reason. One thing is that you can literally hear your neighbor showering and talking in the corridor. The swimming pool is ok with bathrobe provided in the room.
Response from Property: Dear Guest,Thank you for your review. We are delighted to hear that you had a comfortable stay with us and that our team was able to accommodate your late check-out request. We apologise for any inconvenience caused. Your feedback is important to us, and we have raised it to the relevant department leader to investigate and promptly resolve the issue. We will also consider future improvements to enhance the comfort for our guests. We hope to welcome you back for another vibrant stay soon!Best regards,Dorsett SingaporeManagement Team
Diana
Dorsett Room
Stayed in Apr 2025
Couple
2 review
7.5/10
Posted on May 12, 2025
Location was awesome cause it's literally 1 min walk from the station and there's so many cafes within walking distance. Didn't like the layout of the toilet cause they use sliding door to close from both sides - the entrance and the outside cupboard but the doors can't be fully closed and it leaves a gap in between the sliding door. The toilet also has a stench. Called room service to get some toiletries to be sent to the room. Had to call until 3 times to get the item when they already said they will send it over during the first call.
Response from Property: Dear Diana,Thank you for your review. We are glad to hear that you had an overall pleasant stay with us and found our location convenient for exploring a wide selection of dining options. Your feedback is important to us, and we will certainly consider it for future improvements to enhance the comfort of our guests' stay. We apologise for the shortfall in our service standards and any inconvenience caused. We have raised your comments to the relevant department leader to promptly address it internally. We will continue to work on improving our response timings and hygiene standards to provide a more comfortable stay for our guests. We hope to welcome you back for an even better experience in the future. Best regards,Dorsett SingaporeManagement Team
Anonymous User
Splash King Room
Stayed in Apr 2025
Solo traveler
2 review
7.5/10
Posted on May 12, 2025
Good location. Thou refurbished, some of the furniture still look worn, also the TV have no basic smart function like netflix or youtube. But the aircon is cooling and bed is comfy and soft. If they can chanfe the TV to a tv that can chrome cast/have nefltflix or youribe funtion, that will be good.
Response from Property: Dear Guest,Thank you for your review. We are glad to hear that you had a comfortable stay with us and found our location convenient for your travels. We value your feedback and will certainly consider it for future improvements to further enhance the comfort of our guests. We hope to welcome you back for another restful stay soon!Best regards,Dorsett SingaporeManagement Team
Jes219
Splash King Room
Stayed in Apr 2025
Couple
3 review
9.5/10
Amazing
Posted on May 4, 2025
Great location — I later realized there’s actually an exit of Outram Park MRT just a few steps away, which was very convenient. The pool was a highlight — really comfortable and perfect for sunbathing. The only downside was that there were no towels provided by the pool. The room was spacious and quiet, which made for a relaxing stay. One issue was the TV casting function — I tried several times but couldn’t get it to work. Still, overall it was a great experience and I’d definitely consider coming back.
Response from Property: Dear Jes219,Thank you for your review. We are glad to hear that you enjoyed your stay with us and appreciated our swimming pool, spacious room, and convenient location near MRT stations. We value your comments regarding our offerings and will consider it for future improvements on the hotel to provide an even more comfortable experience for our guests. We hope to welcome you back for another relaxing stay soon!Best regards,Dorsett SingaporeManagement Team
Anonymous User
Dorsett Room
Stayed in Mar 2025
Family
20 review
4.5/10
Posted on Jun 6, 2025
Booked connecting room but the room unable to open the door..once open the connecting door it totally block the entrance and very limited space , room with dirty carpet smell, door bell broken, dark lighting, itchy body after lying the bed, very bad experience won’t come back again, front counter staff trying to change room for me but I don’t have confident with it anymore somemore out of connecting room..what to do…only direct change hotel in the midnight with small infant
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay was not up to your expectations. Your feedback regarding the room condition and cleanliness is concerning to us, and please rest assured that we have alerted the relevant departments to address them immediately. Your comfort and well-being are our top priorities, and we truly regret falling short in providing a restful and pleasant environment, especially while you were travelling with a small infant. We appreciate you bringing this to our attention, and we hope you might consider giving us another opportunity in the future to restore your trust and provide you with the stay you expected and deserve.Best regards,Dorsett SingaporeManagement Team
eatingsotong
Dorsett Room
Stayed in Apr 2025
Solo traveler
27 review
10/10
Outstanding
Posted on May 15, 2025
Very good location, good room, nice gym and swimming pool, will go back again
6/8
Response from Property: Dear eatingsotong,Thank you for your review. We are happy to hear that you had a comfortable stay with us, and we look forward to welcoming you back again for another relaxing stay soon!Best regards,Dorsett SingaporeManagement Team
Emily Lo
Deluxe Room
Stayed in Feb 2025
Family
4 review
7.5/10
Posted on Apr 1, 2025
The location is excellent. It’s directly connected to the MRT station with a lift (great for strollers), covered so you won’t get wet, and the entrance is right beside the hotel. It’s just one stop away from HarbourFront, which is where you need to go if you’re heading to Universal Studios. Unfortunately, the restaurant wasn’t in service when we were there, so we didn’t get to enjoy the buffet or any meals at the hotel. There is no convenience store next to the hotel, but Chinatown is just a 5- to 7-minute walk away.
Response from Property: Dear Emily Lo,Thank you for your review. We are delighted to hear that you had a pleasant stay with us and found our location convenient for exploring tourist attractions. We appreciate your understanding regarding the ongoing works of the lobby restaurant to provide a better experience for our guests. We hope to welcome you back for another vibrant stay soon!Best regards,Dorsett SingaporeManagement Team
Thuy Tien
Dorsett King
Stayed in Jun 2025
Solo traveler
5 review
6.0/10
Posted on Jul 22, 2025
So so and nice place. Recimend
Response from Property: Dear Thuy Tien,Thank you for your review and recommendation. We are glad to hear that you had a pleasant stay with us, and we look forward to welcoming you back for another comfortable stay soon!Best regards,Dorsett SingaporeManagement Team