Orange Hotel (Nanjing Confucius Temple, Jiankang Road) Reviews
Orange Hotel (Nanjing Confucius Temple, Jiankang Road)
No.268 Jiankang Road, Qinhuai District, Nanjing, Jiangsu, ChinaView Hotel Details
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Orange Hotel (Nanjing Confucius Temple, Jiankang Road) Guest Reviews
4.7/5
Outstanding
1187 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1187)
Positive reviews(1157)
Reviews with photos/video(185)
Convenient location(195)
Easy to get around(190)
Delicious breakfast(175)
Friendly front desk staff(145)
Close to metro(91)
Quiet & comfortable(82)
Would stay again(28)
Delicious buffet(9)
Negative reviews(30)
Anonymous User
Superior Double Room
Stayed in Sep 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 3, 2023
The room is clean and comfortable with complete facilities. Walking distance to the Confucìus Temple Scenic area, 7 mins walking from metro to the hotel. Surrounded with restaurants and supermarket.
Response from Property: Dear Orange Friends: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay at Xiaojujia. We look forward to your coming again to review our progress, and wish you a happy day!
juneelim
Superior Double Room
Stayed in Feb 2024
Couples
14 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Room is spacious and we'll equipped and maintain. Location is strategically located near attractive site. Room is also clean. Highly recommended
Response from Property: 親愛的桔友: 非常高興從您的留言中得知給您留下如此美好的印象, 希望您未來可以繼續關注小桔家, 並將以後入住時的更多感受和體驗告訴我們, 熱忱期待您的再次光臨!
I recently stayed at the Orange Hotel with my family, and unfortunately, our experience was far from satisfactory. I feel compelled to share my feedback to ensure that improvements can be made for future guests.
Firstly, I would like to address the unprofessional behavior of the receptionist, Wang Ping. Throughout our stay, she consistently displayed a negative attitude and showed a lack of professionalism. Her demeanor towards us was disappointing and did not meet the expected standards of customer service.
Additionally, I must highlight the issue with the shower room water system. It was evident that the water system was faulty, as it caused floods after each shower. This not only created an inconvenience for us but also raised concerns about the maintenance and overall quality of the hotel.
While I understand that issues can arise in any establishment, it is crucial for the management of Orange Hotel to address these concerns promptly. Improving the professionalism and attitude of the staff, particularly Wang Ping, should be a priority. Additionally, resolving the water system problem in the shower rooms is essential to ensure a comfortable and hassle-free stay for future guests.
I hope that my feedback will be taken seriously and that necessary actions will be taken to rectify these issues. As a guest, I believe in the potential of Orange Hotel to provide a positive experience, and I hope to see improvements in the future.
Response from Property: Dear Orange Friend, thank you very much for taking the time to share your experience of staying at Orange Hotel. We are sorry for the problems you encountered during your stay. We have also communicated with the relevant departments to thoroughly investigate the matter. The hotel will conduct retraining and ensure that similar issues do not occur again. We will continue to work hard to improve every detail and look forward to your next visit.
Maria 毕安
Superior Double Room
Stayed in Nov 2023
Family
17 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Neat rooms and great location. The people working there were very kind and helpful
Response from Property: 親愛的桔友您好: 感謝您對我們的肯定,我們一定更加努力, 讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意只有起點、沒有終點, 我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!
Manita
Queen Room
Stayed in Jul 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 21, 2023
The hotel location is very good on the Jiangkang road. The cleanliness is very good too. It is quiet and comfortable to sleep. Breakfast area is a bit tight but there are variety of food here.
Very good located at. Near to subway and confuncus temple. Around many stores and place to eat. Service very kind and cool. Recommend to come here. Room clean and tidy. Any problem at all. Very satisfied.
Response from Property: 親愛的桔友, 感謝你下榻桔子南京夫子廟地鐵站酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰夫子廟景區、水平方購物中心, 吃喝玩樂影院, 一應俱全。同時位於酒店1樓的餐廳, 為客人提供高品質的早餐服務, 歡迎您下次來體驗。
The room layout is very reasonable, the space is large, and the living is comfortable. The service is first-class, warm, thoughtful and meticulous, and they actively solve problems for customers. The breakfast is rich and varied and tastes authentic. The duck blood vermicelli soup is especially delicious. In short, the living experience is very good. Thumbs up!
Original TextTranslated by Google
Response from Property: Dear friends, hello, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, and we can create more perfect service for you.
lily0501
Forest Family Room
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on May 14, 2024
The Forest Family Room is very suitable for family outings. It is very close to Confucius Temple and Qinhuai River, and can be reached by foot. It is very quiet at night.
Original TextTranslated by Google
Response from Property: Dear friends, hello, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, and we can create more perfect service for you.