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Verified reviews
Location9.3
Amenities9.0
Service9.4
Cleanliness9.4
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All reviews(445)
Positive reviews(436)
Reviews with photos/video(152)
Well designed(51)
Great swimming pool(44)
Delicious breakfast(40)
Friendly front desk staff(32)
Well decorated(28)
Convenient for shopping(27)
Has an infinity pool(13)
Close to beach(10)
Negative reviews(9)
Alyssa Wong
2 Twin Beds Standard
Stayed in Mar 2025
Family
1 review
8.0/10
Very Good
Posted on Apr 22, 2025
We had minor issues during our stay but the manager Jia Hui handled them well that made our overall stay a pleasant one.
Upon check in, our room took a long time to cool down and we called reception to take a look at it, after a while it was resolved. I also went to the gym and it was pretty warm in there and had to call reception to make it cooler.
Breakfast was a little chaotic the first day as it was a partial buffet style. Had to order mains through the waiter but it was really confusing as we only had one order chit but 4 people's order. This was resolved for the second day though, they gave us more order chits.
Second day's breakfast orders were incorrect, maybe due to the kitchen being busy. I ordered French toast twice, first one came with only honey, the second one came with only berry coulis. I ordered fish bee hoon, instead of fish, it was chicken.
Overall their breakfast was okay compared to other hotels but with lots of breakfast options around the hotel, I'd definitely opt out of it.
The rooms on the other hand were clean and comfortable. I loved the layout of the room and the toiletries smell really good. It's just that during our first morning, my neighbors were letting their door bang shut multiple times at 6/7am which hindered our sleep. I could also hear people talk when they walk past our room, it's not very soundproof.
Response from Property: Dear Ms. Wong, Thank you very much for taking the time to share such a detailed review of your recent stay with us at Hotel Indigo Singapore Katong. We genuinely appreciate your honest feedback — it helps us understand what we are doing well and where we need to improve.We are truly sorry to hear about the initial inconveniences you faced, particularly with the room temperature and soundproofing, gym conditions, and breakfast service. Please accept our sincere apologies for the confusion and inconsistencies during breakfast — this is not the experience we aim to deliver, and we will certainly share your feedback with our culinary and service teams to improve clarity and efficiency moving forward.That said, we are very glad to hear that JiaHui had the opportunity to assist during your stay, and that we were able to help turn things around and make your visit a more pleasant one overall. Your kind mention means a great deal.It is also lovely to hear that you enjoyed the comfort and design of the room, as well as our signature toiletries — we take great pride in creating a space that reflects the heritage and charm of the Katong neighborhood.We sincerely hope to welcome you back for an even better experience next time — one that is smooth and restful from beginning to end!Regards, Jolin Chan Neighbourhood Host, Front Office
hhmmm
1 King Bed Std Heritage View with bath
Stayed in Jan 2025
Traveling with friends
43 review
8.5/10
Very Good
Posted on Feb 3, 2025
Room is clean and bed is very comfortable. Lots of food options around the hotel. But sadly there's no free carpark provided
Ihque
Standard Room
Stayed in Nov 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Jan 17, 2025
It was an enjoyable stay here - service was great, with friendly and helpful staff, and the hotel and rooms had a lovely Peranakan character throughout. Breakfast was pretty good as well.
miss bluechime
1 King Bed Standard
Stayed in Oct 2024
Couple
12 review
8.5/10
Very Good
Posted on Dec 2, 2024
Hotel w nice peranakan feel.
Baba chew brekkie also not bad.
Fo staff Jiahui is nice. Jamie is very impatient.
Look for Syed too
Wijaya
2 Twin Beds Standard
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 17, 2025
The facility is clean and comfortable. Breakfast is excellent. Location is great. Within walking distance to a mall, restaurants, and subway station. We could get to the city easily with the subway. Room is spacious and clean. Highly recommend!
Response from Property: Dear _TSUS66zdewr****,Thank you for taking your time to write us a review!We are pleased to know that you have enjoyed your stay with us! Especially with our clean and comfortable facilities, excellent breakfast served in Baba Chews Restaurant and our hotel's location, being situated in a heritage neighbourhood with lots of restaurants and MRT station nearby!Looking forward to having you back with us again soon!Till then, stay safe!Best regards,JiahuiNeighbouhood Host
Anonymous User
1 King Bed Standard
Stayed in Oct 2024
Couple
5 review
10/10
Outstanding
Posted on Nov 12, 2024
The service is great. Fast & efficient. The room is clean. Comfy bed and pillows. Check in is quick. Special rquests are provided and not forgotten. Great location in Katong. Just beside i12 and near bus stops.
Guest User
Standard Room
Stayed in Apr 2025
Business traveler
83 review
10/10
Outstanding
Posted on May 5, 2025
Good place. There is MRT station not far away, and there is the bus route to Changi airport. Many restaurants nearby. The front desk service is very helpful. The room is clean and comfortable. It is good to stay here.
Response from Property: Dear TSHK6725r0c,Thank you very much for taking the time to share your kind feedback with us. We are truly delighted to hear that you had a pleasant stay and found our hotel to be conveniently located. We are also happy to know that you enjoyed the vibrant selection of restaurants nearby. The neighborhood offers a rich variety of dining options, and it is wonderful to hear that you were able to explore and enjoy them during your stay.Your kind words about our front desk team mean a lot to us. We take great pride in delivering warm, helpful service to all our guests, and I will be sure to share your comments with the team—they will be thrilled to know they made a positive impact on your visit.It is great to hear that your room was clean and comfortable. Our housekeeping team works hard to maintain high standards, and your recognition of their efforts is sincerely appreciated.Thank you again for choosing to stay with us and for recommending our hotel. We hope to have the pleasure of welcoming you back on your next visit to Singapore.Warm Regards, Jolin Chan Neighbourhood Host, Front Office
HiAnderson
Standard Room
Stayed in Mar 2025
Couple
8 review
8.0/10
Very Good
Posted on Apr 7, 2025
near katong
Response from Property: Dear HiAnderson,Thank you for taking your time to write us a review!We are pleased to know that overall you have enjoyed your stay with us! We would love to have you back with us again!Till then, stay safe!Best regards,Wilson LeeNeighbourhood host
Canty
Standard Room
Stayed in Mar 2025
Couple
26 review
10/10
Outstanding
Posted on Apr 11, 2025
Nice hotel ! Fantastic location ! Services from the receptionist and the housekeeping was superb! Value for money and I will definitely come back again !
KADHIRVELAN
Standard Room
Stayed in Aug 2024
Business traveler
247 review
9.5/10
Amazing
Posted on Sep 28, 2024
Good Hotel
Appreciate Service
Friendly Staff
Welcoming Guest is precious
6/20
Response from Property: Dear _TIXXolzcz5k****, Thank you so much for your wonderful review and choosing to stay with us at Hotel Indigo Singapore Katong. We are delighted to hear that you had a pleasant experience, appreciated our service and found our staff friendly and welcoming. Your feedback is truly valued and we look forward to welcome you back for another memorable stay. Please don’t hesitate to reach us out if we can assist you for your next visit. Thank you and stay safe!Warmest regards, Pei GieNeighbourhood host
Ruby_Sun
1 King Bed Standard
Stayed in Feb 2025
Couple
1 review
8.5/10
Very Good
Posted on Apr 5, 2025
Staffs was very friendly
But housekeeping staff some not professional
the hotel location very convenience
Belinda Ann
1 King Bed Standard
Stayed in Feb 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 1, 2025
Comfortable, courteous staff with big smiles.
Wonderful to know it is pet friendly. Thank you.
Response from Property: Dear _TISGpp4uagc****,Thank you for taking your time to write us a review!We are pleased to know that you have enjoyed your stay with us! Especially with the amazing services provided by our colleagues! We would love to have you back with us again!Till then, stay safe!Best regards,JiahuiNeighbourhood host
香港仔欣宜
Standard Room
Stayed in Jul 2024
Business traveler
23 review
6.5/10
Posted on Aug 28, 2024
The room was nice. But the gym are small.
Also, I was confirmed I can stay at the same room during my check in as I have separated two bookings.
The next day morning I need to rush for packing my luggage to change my room to the next flat.
Bad experience.
Meera MP
Standard Room
Stayed in Jul 2024
Couple
10 review
9.0/10
Great
Posted on Aug 13, 2024
I recently enjoyed a fantastic staycation at Hotel Indigo Katong and couldn't be more impressed. From the moment I arrived, the exceptional service set the tone for a memorable experience. The staff, namely Andy, those who helped us shift the breakfast into the sheltered area, the staff who delivered the room service items, went above and beyond to ensure every need was met with warmth and professionalism.
The rooms themselves were a highlight—stylish, modern, and impeccably designed. Each room had a unique, artistic touch that reflected the vibrant spirit of Indigo hotels. The attention to detail was evident, from the luxurious bedding to the thoughtful amenities.
Overall, Hotel Indigo Katong offers a perfect blend of comfort, chic design, and outstanding service. It's an ideal retreat for anyone looking to enjoy a high-quality staycation in a truly cool and welcoming environment. Highly recommended!
Response from Property: Dear _AP478298****, Thank you so much for your kind words and for taking the time to share your memorable experience about your recent stay with us at Hotel Indigo Singapore Katong. We are thrilled to hear that you had such a fantastic staycation at Hotel Indigo Singapore Katong. We’re also delighted that you enjoyed the design of our stylish, modern, and impeccably rooms, as well as the thoughtful details that make your stay special. It’s wonderful to know that Andy and the rest of our team provided the exceptional service that made your stay memorable. Your kind words will certainly be shared with them as a source of encouragement. We look forward to welcome you back to Hotel Indigo Singapore Katong in the near future. Please don’t hesitate to reach us out if we can assist you for your next visit. Thank you and stay safe!Warmest Regards, Pei GieNeighbourhood host
Lobang queen
1 King Bed Standard
Stayed in May 2024
Family
62 review
10/10
Outstanding
Posted on Jun 23, 2024
Our stay at Hotel Indigo was great. The check-in time was at 3 pm but the receptionist let us check-in at 2:40 pm. The room was very big and there were two toilets which was convenient for us. The bed was comfortable and the TV had nice channels like Cartoon Network which my kids loved. The sofa was soft and comfy too. The hotel was also near East Coast and my kids had a fun time there. There were also many malls and restaurants near the hotel which was extremely convenient for us.
Overall, our stay at Hotel Indigo was excellent and I highly recommend it.
Response from Property: Dear Lobang Queen, Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Hotel Indigo Singapore Katong. We are thrilled you enjoyed our convenient location, the bathroom experience, comfortable bed and TV channels for your kids. Your kind words are greatly appreciated and will be shared with our team, We look forward to welcome you back to Hotel Indigo Singapore Katong in the near future. Please don’t hesitate to reach us out if we can assist you for your next visit. Thank you and stay safe!Warmest Regards, Pei GieNeighbourhood host