Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.0
Service8.9
Cleanliness9.2
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All reviews(963)
Positive reviews(927)
Reviews with photos/video(260)
Convenient location(178)
Easy to get around(151)
Close to metro(87)
Great swimming pool(61)
Large rooms(49)
Perfect for business trips(41)
Loved the view(35)
Luggage delivery service(6)
Negative reviews(36)
Sunny Gurl
Deluxe Room
Stayed in Jun 2025
Couple
5 review
8.5/10
Very Good
Posted on Jul 15, 2025
The room was clean and neat and they showed a kind gesture to decorate it for my anniversary. Enjoyed a comfortable stay here and really liked the additional sink and microwave area. Location was great too as it's accessible to alot of popular good eats and bustling city. However, the TV wasn't working too well as it hangs after toggling channels. Had to call the technician in. Overall, still a nice stay.
Response from Property: Dear Sunny Gurl,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, China Square Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
Guest User
Deluxe King Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 29, 2025
Very good experience! Room is clean and new, location is strategic, price is worthwhile!
Response from Property: Dear Guest User, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, China Square Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
Shuvro_HK
Premier Twin Room
Stayed in Jun 2025
Business traveler
10 review
10/10
Outstanding
Posted on Jul 10, 2025
Excellent location in CBD area and walking distance to Raffles Place
Response from Property: Dear Shuvro_HK,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, China Square Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser China Square was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
Hyunji
Deluxe Twin Room
Stayed in Apr 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Jun 8, 2025
Stayed here for 1 month! Great location, very easy walk to MRT stations and CBD area! But sometimes after housekeeping some amenities were not filled... Besides that, overall great experience!!
Response from Property: Dear Hyunji,Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, China Square Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
BearyHK
Executive Room With Den Access
Stayed in Mar 2025
Couple
53 review
8.5/10
Very Good
Posted on Apr 20, 2025
First time trying this hotel and booked executive room as we wanted to try their club lounge and there’s not much review on their club lounge. We were served by Kai Xiang over the check in counter and he was very nice, gave us complimentary upgrade to studio deluxe. Room was quite spacious and clean with kitchenette. Their club lounge is at The Den and it’s open for 24 hours but evening cocktail is from 6pm to 8pm with small snacks, free flow of beer and wine and soft drinks. There is also free tidbits. Overall a nice experience.
6/8
Response from Property: Dear BearyHK, Thank you for staying with us and providing us with a great rating and review on your recent stay at Capri by Fraser, China Square / Singapore. We are delighted to learn that your overall stay with us was a pleasant one. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Your kind compliments for Kai Xiang will be shared, and I am sure he will be delighted to hear about your positive experience. Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida NgDuty Manager
M.Tan
Premier King Room
Stayed in Mar 2025
Business traveler
23 review
9.0/10
Great
Posted on Apr 18, 2025
The variety for breakfast can be improved where they should change the menu on daily basis if possible.
Response from Property: Dear M.Tan,Thank you for staying with us and providing us with your valuable feedback and rating on your recent stay at Capri by Fraser, China Square / Singapore. Our sincere apologies for not being able to meet your stay expectation on your recent visit, especially on the breakfast experience. Rest assured that your feedback will be shared with the relevant department to improve on our service delivery and be able to provide a better guest experience. We hope your overall stay was still a pleasant one.We value your business and hope to have the opportunity to welcome you back soon.Meanwhile, stay safe and well!Best Regards,Freida NgDuty Manager
Anonymous User
Deluxe Room
Stayed in Jan 2025
Couple
2 review
9.0/10
Great
Posted on Feb 24, 2025
Location is good, very close to Chinatown and other main attractions, we almost walk to everywhere. The room is clean and spacious but the bathroom smells funny, ventilation is not so great. If I must complaint something I would say there's no plug near the bathroom sink for using the hair dryer (or at least I cannot find one in our room), also to use the hair dryer will require constantly pressing the button, which is very annoying.
Response from Property: Dear Anonymous User, Many thanks for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser China Square.We are glad that your overall stay was good! However, we would like to extend our sincere apologies with regards to the shortcomings you have experienced with us pertaining to the odor issue, as well as the hairdryer setup.Please be rest assured that we will investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
Jaschub
Premier Twin Room
Stayed in Jan 2025
Family
15 review
10/10
Outstanding
Posted on Mar 10, 2025
Great location, right in the centre of the city centre! Very convenient to 2 nearby MRT stations - Chinatown and Telok Ayer.
Response from Property: Dear Jaschub,We are truly happy that you enjoyed your stay with us. Your positive comment will spur all of us and push for even greater service! We hope to welcome you back soon. Stay safe and take care! Yours sincerely, Vickiy N Duty Manager.
Anonymous User
Deluxe Room
Stayed in Jan 2025
Couple
24 review
10/10
Outstanding
Posted on Feb 27, 2025
Convenient location. Spacious and Clean room.
Affordable room pricing in CBD area.
Response from Property: Dear Anonymous User, Thank you for staying with us and providing us with a perfect rating and review on your recent stay at Capri by Fraser, China Square / Singapore. We are delighted to learn that your overall stay with us was excellent. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida Ng Duty Manager
Rainix
Deluxe King Room
Stayed in Jun 2025
Business traveler
7 review
10/10
Outstanding
Posted on Jul 8, 2025
Great Stay
Response from Property: Dear Rainix, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, China Square Singapore.We are delighted to learn that your overall stay was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Eric LaiDuty Manager
Guest User
Premier King Room
Stayed in Jun 2025
Couple
1 review
8.0/10
Very Good
Posted on Aug 2, 2025
We enjoyed the hotel and will be returning later in the year.
The room was clean except for a layer of dust on the TV sound bar. On the second day the room had not been cleaned by our return at 4pm, we told reception who said they would inform us when ready. After waiting in reception for over half an hour wtrhout hearing anything we went up to find it was done.
The breakfast was poor, after cold scambled eggs on the first day I gave up on the hot options.
Response from Property: Dear Guest User,Thank you very much for staying with us and providing us with your kind rating and valuable feedback on your recent stay with us at Capri by Fraser China Square.We are glad that your overall stay was good! At the same time, we would like to extend our sincere apologies with regards to the inconveniences you experienced during your stay with us, especially on the breakfast experience and dust issue.Please be rest assured that we are investigate and work on our lapses to improve and avoid such occurrences. Once again, we appreciate the opportunity for us to improve with your feedback. We certainly look forward to another opportunity to welcoming you back again! Meanwhile, stay safe and well!Best regards,Eric LaiDuty Manger
Hardworking luggage
Deluxe Twin Room
Stayed in Dec 2024
Family
1 review
9.5/10
Amazing
Posted on Jan 29, 2025
Kyoto look alike hotel. Very clean room, very polite front desk service, shower water pressure is very good for me. No complaint.
Response from Property: Dear Hardworking luggage,Thank you for choosing Capri by Fraser as your preferred choice for your recent stay. We are extremely thrilled to know you had a wonderful stay with us. Every guest is important to us and will be working towards providing you with a better service and stay experience. We will share your compliment with our team member and I am sure they will be delighted. Once again thank you and we look forward to seeing you soon. Best Regards, Vickiy N Duty Manager
Guest User
Deluxe King Room
Stayed in Jun 2025
Family
3 review
9.0/10
Great
Posted on Jul 20, 2025
+: We checked in around 9 pm & got a nice upgrade to a Studio room on the 12th floor. However, there was this kind of UV-C smell in the room. We hope next time, the hotel can turn on the exhaust in the room to suck out the smell at least 2 hours before anyone checks in.
+: The room is very nice & clean with kitchenette.
+: The location is in Chinatown area with many restaurants really close by.
+: At night there was some live music, and we worried about the sound, but we did not hear anything from our room. It was perfectly quiet.
+: The filtered water system in the sink is helpful to provide unlimited drinking water.
+: The staffs are nice & helpful.
-: The lobby is on the upper floor, so it is not so welcoming.
-: The shower is in the bathtub and the bathtub is very tall. I am about 160 cm & quite slim & I still worry about climbing up and down the bath tub, especially after it is wet.
-: The blanket was thick & hot. Thin cotton blankets will be more comfy. Orthopedic pillows are better.
-: Breakfast menu could be improved.
Overall, very satisfied.
Response from Property: Dear Guest User, Many thanks for staying with us and providing us with a great review and rating on your recent stay at Capri by Fraser, China Square Singapore.We are delighted to learn that your overall stay was a pleasant one. We have noted of your feedback and will review accordingly.We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon. Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager
Tian
Deluxe Room
Stayed in Dec 2024
Family
1 review
9.0/10
Great
Posted on Jan 26, 2025
Very convenient location, nice and helpful staff provided good service! Nice breakfast and bigger room than expected.
Response from Property: Dear Tian, Thank you for staying with us and providing us with a great rating and review on your recent stay at Capri by Fraser, China Square / Singapore. We are delighted to learn that your overall stay with us was a pleasant one. Your feedback is incredibly valuable, and we truly appreciate you taking the time to share it.Thank you again for choosing Capri by Fraser for your visit to Singapore. We would be delighted to welcome you back soon!In the meantime, please stay safe and well.Yours sincerely, Freida NgDuty Manager
Vivi_ling
Deluxe King Room
Stayed in Jun 2025
Couple
3 review
9.0/10
Great
Posted on Jul 2, 2025
The hotel is in a great location, with many nice cafés, Korean restaurants, and bars nearby. The room size is comfortable for two people, and the bed is very cozy. I will definitely stay here again in the future.
Response from Property: Dear Yuling,Many thanks for staying with us and providing us with a perfect rating on your recent stay at Capri by Fraser, China Square Singapore!We are delighted to learn that your overall stay with us at Capri by Fraser China Square was a pleasant one. We thank you once again for sharing your feedback out of your valuable time. We look forward to welcoming you back soon.Meanwhile, stay safe and well!Kind Regards,Fherzana BegumDuty Manager