Harbour Ville Hotel

Harbour Ville Hotel Reviews

Harbour Ville Hotel

512 Kampong Bahru Rd, 099448, SingaporeView Hotel Details
Harbour Ville Hotel
Harbour Ville HotelHarbour Ville HotelHarbour Ville Hotel
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Harbour Ville Hotel Guest Reviews

4.2/5
Very Good
333 review
Verified reviews
Location4.0
Amenities4.0
Service4.2
Cleanliness4.3
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All reviews(333)
Positive reviews(311)
Reviews with photos/video(58)
Clean and tidy(73)
Great location(26)
Convenient location(26)
Small room size(20)
Great value for money(12)
Perfect for business trips(9)
Classy environment(8)
Easy to get around(6)
Negative reviews(22)
Guest User
Standard Queen(Newly renovated)
Stayed in Sep 2024
Other
22 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Fast check in, room is clean.Staffs were polite and good service. Take a bus either way very near to reach Vivo city and chinatown
Response from Property: Dear Valued Guest, Thank you for your wonderful feedback! Weā€™re delighted to hear that you had a smooth check-in experience and enjoyed the cleanliness of the room, as well as the service from our staff. Itā€™s great to know that our location made it easy for you to explore nearby attractions. We look forward to welcoming you back on your next visit!
Guest User
Standard Queen(Newly renovated)
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 18, 2024
IT was a nice stay with bus connectivity nearby.
Response from Property: Dear Valued Guest, Thank you for your feedback! Weā€™re glad to hear that you had a nice stay and found our location convenient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
SKK1218
Superior Queen
Stayed in Jul 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Nice hotel. Nearby have vivo city shopping centre a lot of nice food there. Will book again when going to singapore.
Response from Property: Dear Valued Guest, thank you for taking the time to write a review about your stay with us! We are glad we managed to fulfil your expectations perfectly. I will be sure to pass on your comments to our staff, which will certainly serve as encouragement to all of us as we strive to continuously improve the quality of our services. We will be pleased to accomodate you once again in the near future!
Carthfin
Standard Queen(Newly renovated)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
good experience
Response from Property: Dear Valued Guest, thank you for taking the time to write a review about your stay with us! We hope your next visit will be as pleasant as the previous one. SeeĀ youĀ again!
Anonymous User
Superior Twin Room (Newly renovated)
Stayed in Dec 2024
Other
5 review
4.0/5
Very Good
Posted on Jan 22, 2025
I liked that the room was spacious and clean. Whatever we needed, they had everything so we weren't lacking anything during our stay there. It was comfortable and I myself slept really well at night. The only thing that my mum disliked was that the room makeup service was a little disturbing. If we needed a clean-up, we would have put up the mak-eup room sign outside our door. On some days, we needed some privacy. But anyway, the cleaners did a good and neat job. Overall, 'I would rate the hotel reception service 7.5 out of 10. 1. Received an email, asking for my booking confirmation no and details. That was on the 4th day of our stay. The staff apologised to me for the mistake when I enquired with her if anything was wrong. 2. Requested for a 1 day's extension and made the payment at the reception. The staff who attended to me did not send me a receipt copy immediately upon acknowledgement. I only managed to get it about an hour later when I sent a gentle email reminder on it. 3. I was not able to access my room when I tapped the key a few times on the door. I was already feeling tired and had to go down to the lobby again to seek for assistance.šŸ™„
Response from Property: Dear Valued Guest,Thank you so much for your detailed feedback! Weā€™re delighted to hear that you found the room spacious, clean, and comfortable, and that you had everything you needed during your stay. We also appreciate your comments about the room makeup service. We understand the importance of privacy and will certainly take your feedback into account to better accommodate our guests in the future.We sincerely apologize for the issues you encountered with the reception service. Itā€™s disappointing to hear about the delays with the booking confirmation, the receipt, and the key card issue. These are certainly not the standards we strive for, and we will address these matters with our team to ensure smoother and more efficient service moving forward.Thank you again for bringing these points to our attention, and we hope to have the opportunity to welcome you and your family back for a more seamless experience next time
Guest User
Standard Single Room (Newly renovated)
Stayed in Nov 2024
Solo travelers
7 review
3.0/5
Posted on Dec 31, 2024
Has the bare minimum , the shower water gets cold after like 10 minutes . Good points are they provide two bottles of water and the hair dryer is strong.
Response from Property: Dear Valued Guest, Thank you for your feedback. We appreciate you highlighting the strong hair dryer and the complimentary water. We strive to provide a comfortable experience, and weā€™re sorry to hear that the shower temperature did not meet your expectations. Your comments will be shared with our team as we continuously work to improve our services and amenities. We hope to welcome you back for a better experience in the future.
Ravindran
Standard Single Room (Newly renovated)
Stayed in Nov 2024
Couples
11 review
4.5/5
Great
Posted on Jan 20, 2025
The room is small and immaculateā€”functional room, with cold aircon. It's just nice for 1 person's short stay. There's not much amenities in walk distance, no coffeeshops, supermarkets etc. So bring everything/buy everything before you get back to the hotel.
Response from Property: Dear Valued Guest, Thank you for sharing your feedback! We're glad to hear that you found the room clean and comfortable for your short stay. We understand that the room size may not have been ideal for everyone, and we appreciate your understanding. Regarding the amenities nearby, weā€™ll make sure to highlight available options in our guest information to help future guests plan accordingly. We hope to have the opportunity to welcome you back and ensure a more convenient experience next time!
MJ98
Standard Queen(Newly renovated)
Stayed in Oct 2024
Couples
27 review
4.5/5
Great
Posted on Dec 6, 2024
Room was clean and suitable. Staff were a little busy on the phone most of the time but helpful when available.
Response from Property: Dear Valued Guest, Thank you for sharing your feedback! Weā€™re glad to hear that you found your room clean and suitable for your stay. We apologize for the service issues you encountered during your stay, and we appreciate your understanding. Weā€™ll make sure to improve availability so we can provide more immediate assistance. We hope to welcome you back soon!
Davikasocute
Standard Queen(Newly renovated)
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Good šŸ˜Š nice
Angela_mw
Standard Queen(Newly renovated)
Stayed in Dec 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Feb 1, 2025
Was a nice hotel. Clean enough but would occasionally see little flies and ants
Response from Property: Dear Valued Guest, Thank you for your feedback! We're glad to hear that you enjoyed your stay and found the hotel clean. We sincerely apologize for the occasional presence of flies and ants, and we will be sure to address this with our housekeeping team to ensure it is managed more effectively. Your comfort is our top priority, and we appreciate your comments as they help us improve. We hope to welcome you back soon for an even better experience.
Ekawati
Standard Queen(Newly renovated)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Location near to Vivo Mall and bus stop. Clean room. Complimentary toiletries. Room is small but enough space. Check in and check out very easy. Will stay again here.
Response from Property: Dear Valued Guest, Thank you for your wonderful feedback! Weā€™re so glad to hear you enjoyed your stay! Itā€™s great to know that the room size worked well for you, and weā€™re thrilled to hear youā€™d stay with us again. We look forward to welcoming you back on your next visit!
Bryanng96
Standard Queen(Newly renovated)
Stayed in Oct 2024
Couples
2 review
4.5/5
Great
Posted on Nov 10, 2024
In overall it is a comfortable stay for 3 days and 2 nights. Suggest to check for the water heater adjustment whereby it turns extremely hot despite slight shifting the knob.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback! We're glad to hear that you had a comfortable stay overall. We appreciate your suggestion regarding the water heater and will definitely look into the issue to ensure it operates properly for future guests. We hope to welcome you back soon!
CeeMe
Premier Queen Room
Stayed in Sep 2024
Other
7 review
4.0/5
Very Good
Posted on Oct 3, 2024
Nice nice nice
Response from Property: Dear Valued Guest, thank you for taking the time to write a review about your stay with us! We hope your next visit will be as pleasant as the previous one.Ā SeeĀ youĀ again!
Connie
Standard Queen(Newly renovated)
Stayed in Mar 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 29, 2024
The hotel room is spacious & clean. There is smart tv whereby you can login into your netflix, prime and etc. Toilet is quite decent too but there is a musty smell at first, didnā€™t air it well after housekeeping.
Response from Property: Dear Valued Guest, Thank you for your very informative feedback, we very much appreciate your honest comments regarding your stay at our hotel. It is always a pleasure to receive such helpful and detailed feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sherman Delvyn Soh
Standard Queen(Newly renovated)
Stayed in Sep 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Dec 15, 2024
Bedroom are clean and the bed is comfy. Great smart TV. It really good for couples to have.a staycation.
Response from Property: Dear Valued Guest, Thank you for your wonderful feedback! Weā€™re so happy to hear that our hotel was the perfect spot for your staycation. We hope to welcome you back for another relaxing stay soon!