Hotel Somadevi Angkor Resort & Spa Reviews

Response from Property: Dear Value Guest,Thank you so much for your kind words and for taking the time to share your experience!We are truly delighted to hear that you found our hotel beautiful, our staff wonderful, and our service amazing. It brings us immense joy to know that you enjoyed our fabulous swimming pool and that your stay was so memorable.Your high recommendation means the world to us, and we can't wait to welcome you back for another fantastic stay. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know!Best regards,Jackson, the management

Response from Property: Dear Alexander Kandabarov,Greetings!Thank you for your wonderful review! We're delighted you enjoyed our Deluxe Double Room with a pool view and balcony.We're so pleased you appreciated our spacious rooms, large pool, restaurant, and varied breakfasts. Your kind words about our team and spa are truly valued, and we're thrilled we made your stay special.We appreciate being considered one of the best hotels in the city and look forward to welcoming you back.Warm regards,Jackson, Management

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience with us! We are delighted to hear that you enjoyed your stay in our Deluxe Double Room with a pool view and balcony. It’s fantastic to know that our convenient location, delicious breakfast, and friendly staff contributed to making your visit memorable.We’re also thrilled that you had the opportunity to enjoy our Apsara shows during the dinner buffet. These performances are a cherished part of Cambodian culture, and we love offering our guests a chance to experience them.Your kind words and perfect ratings inspire us to continue providing excellent service. We truly appreciate your support and look forward to welcoming you back for another unforgettable stay!Warm regards,Jackson, the management

Response from Property: Dear Valued Guest,Thank you for your outstanding review! We are thrilled to hear that you found your stay "so nice and value for money."It's wonderful to see that you rated our amenities, cleanliness, surroundings, and service all with a perfect 10. We truly appreciate your positive feedback and are so glad you enjoyed your Superior Double Room with a City View and Balcony.We look forward to welcoming you back to [Hotel Name] again soon!Warm regards,Jackson, the management

Response from Property: Dear SIOK LEE PING,Thank you for your outstanding review! We are so pleased to hear that you enjoyed your stay in our Superior Twin Room with a city view and balcony.It's wonderful to know that you found our hotel to be a "nice hotel in the city centre with lots of eatery around and great place to stay with friendly staff." Your perfect scores for amenities, cleanliness, surroundings, and service truly mean a lot to our team here in Krong Siem Reap.We are delighted that you had such a positive experience, and we hope to have the pleasure of welcoming you back to Somadevi Resort again very soon!Warm regards,Jackson, the management

Response from Property: Dear Valued Guest,Thank you so much for sharing your wonderful feedback about your stay in our Superior Twin With Balcony room. We are thrilled to learn that you enjoyed our great pool, pristine rooms, friendly service, and the convenience of our central location near the Made in Cambodia Market and vibrant local shops and cafes.Your kind words inspire our team to continue delivering outstanding hospitality with attention to every detail—from our inviting pool bar service during the day to our commitment to maintaining the highest standards in cleanliness. It is our sincere pleasure to know that your stay with us contributed to a pleasant holiday experience, and your willingness to return truly means the world to us.We eagerly look forward to welcoming you back during your next visit to the area. In the meantime, if there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know.Warm regards,Jackson, the management

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful feedback with us. We are thrilled that your stay was met with such high praise. It’s fantastic to know you enjoyed our great location, found our staff friendly, and appreciated the cleanliness of our rooms as well as the relaxing pool.Your kind words not only inspire our team but also affirm our commitment to ensuring every guest experiences the very best of our hospitality. We are delighted that you would highly recommend us, and we look forward to welcoming you back for another memorable visit soon.Warm regards,Jackson, the management

Response from Property: Dear Ratu Napolione,Thank you for your fantastic review of your stay in our Superior Double Room with a City View and Balcony. We’re delighted to hear that you enjoyed the warm and welcoming service provided by our front desk team—Sinuon will be especially pleased to know her efforts made a positive impression on you. Your positive remarks about our breakfast selection, central location, and comfortable room temperature mean a lot to us.We’re glad that our proximity to markets, shops, and pub street added convenience during your stay, and it’s wonderful to know our large pool with a swim-up bar contributed to your overall experience. We’re also happy that you took advantage of our tour organization services, and we look forward to assisting with your future adventures in Angkor.Thank you once again for recommending our hotel and for your kind words. We eagerly await your next visit!Best regards,Jackson, the management

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We are pleased that you found our hotel clean and our staff cooperative.We understand that our classical infrastructure may not align with everyone's taste. Our design reflects the timeless charm we aim to preserve, yet we appreciate your comments and are continuously exploring ways to enhance guest comfort while maintaining our unique character. Your insights are invaluable in helping us balance tradition with modern conveniences.Thank you again for your honest review. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.Best regards,Jackson, the management

Response from Property: Dear LOCH LEAKSMY,Thank you for taking the time to share your feedback and for choosing to stay with us. We’re delighted to hear that you appreciated our location and enjoyed our food during your stay in our Deluxe Double Room with Pool View and Balcony.Your positive comments inspire us to maintain high standards, and we're continuously working to ensure every aspect of your experience—from the inviting surroundings to our attentive service—meets your expectations. We look forward to welcoming you back soon for another pleasant and memorable visit.Warm regards,Jackson, the management

Response from Property: Dear Od_ette,Thank you for your fantastic review! We are thrilled that you found our hotel to be excellent and a great value for money. It’s wonderful to hear that our friendly and helpful staff, along with the amazing pool featuring a bar inside, made your stay enjoyable.Your perfect ratings for surroundings, amenities, cleanliness, and service truly mean a lot to us. We appreciate your recommendation and look forward to welcoming you back for another memorable stay!Warm regards,Jackson, the management

Response from Property: Dear Valued GuestThank you for your outstanding review! We are absolutely delighted to hear that you had such a positive experience during your stay in our Superior Twin Room with a city view and balcony.It's wonderful to know that you found our facilities excellent and that we maintained very high standards at the hotel. We're also thrilled that you enjoyed our breakfast! Your perfect scores for amenities, cleanliness, surroundings, and service are incredibly rewarding for our entire team.We truly appreciate your kind words and look forward to welcoming you back to Somadevi Resort on your next visit to Krong Siem Reap.Warm regards,Jackson, the management

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our friendly staff, pool, location, and breakfast. Providing a welcoming and enjoyable experience for our guests is always our top priority.We apologize for any inconvenience caused by the shower flooding and the room size. Your insights are incredibly valuable, and we will review these concerns to improve comfort for future guests. We understand the importance of space, and we regret that the room did not fully meet your expectations.We appreciate you choosing to stay with us and hope to welcome you back in the future for an even more comfortable experience.Best regards,Jackson, the management

Response from Property: Dear Mr. Narith Khun,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and appreciated the assistance of our Chinese-speaking staff.We regret that certain aspects of your stay did not meet your expectations. Regarding the late check-out charge, our records indicate that you requested a 3 PM check-out before breakfast. As a gesture of hospitality, we were happy to extend your check-out time to 2 PM at no additional cost. However, we did inform you that a 3 PM departure would incur a late check-out fee, as our standard check-out time is 12 PM. Although your actual departure was at 2:47 PM, we ultimately decided to waive the $30 charge in an effort to address your concerns. We sincerely hope this helped resolve the issue, and we regret any disappointment you may have experienced.We appreciate your comments regarding the facilities, room décor, breakfast hygiene, and hot water availability. Please accept our sincere apologies for any inconvenience caused. Rest assured, your feedback has been shared with our management team for immediate review, and we are committed to making improvements to enhance the guest experience.Your insights are valuable to us, and we truly appreciate your honesty. We hope to have the opportunity to welcome you again in the future and provide you with a more seamless and enjoyable stay.Best regards,Jackson, the Management