Cheathata Cta Hotel Siem Reap

Cheathata Cta Hotel Siem Reap Reviews

Cheathata Cta Hotel Siem Reap

Sok San Road, Steung Thmei Krong, Siem Reap, Siem Reap Province, 17252, CambodiaSee Hotel Details
Cheathata Cta Hotel Siem Reap
Cheathata Cta Hotel Siem ReapCheathata Cta Hotel Siem ReapCheathata Cta Hotel Siem Reap
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1 night

Guest Reviews

8.4/10
Very Good
23 review
Verified reviews
Location8.5
Amenities8.2
Service8.5
Cleanliness8.4
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All reviews(23)
Positive reviews(17)
Reviews with photos/video(3)
Great service(6)
Awesome stay(5)
Negative reviews(3)
Arunkakda
Deluxe Twin Room With Balcony
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 4, 2025
Everything was good. Only the car parking lots was limited.
srikrishna
Deluxe Twin Room With Balcony
Stayed in Feb 2023
Traveling with friends
1 review
6.5/10
Posted on Apr 27, 2023
The front desk staff was very friendly and helped me to look around. They even have an good itinerary for sightseeing at reasonable prices. Please beware that there are many lizards wandering in the balcony and they are pretty big in size. Keep the balcony windows open at your own risk.
Response from Property: Dear Valude Guest,Thank you for your feedback regarding your recent stay. We are pleased to hear that our front desk staff provided you with friendly assistance and helpful sightseeing itineraries at reasonable prices.We appreciate your caution regarding the presence of lizards on the balcony. Your awareness of this matter is valuable, and we will ensure that future guests are informed about it as well.Should you have any further concerns or require assistance, please do not hesitate to reach out. We hope to welcome you back in the future.Best regards,Cheathata Management Team
GADIATSKII
Deluxe Double Room With Balcony
Stayed in Sep 2024
Solo traveler
10 review
9.5/10
Amazing
Posted on Oct 20, 2024
Excellent hotel, nice and clean rooftop pool, attentive and helpful staff! Pabstreet and 7/11 are five minutes away.
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Response from Property: Dear Esteemed Guest,Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our hotel and found the rooftop pool to be both nice and clean. Our staff takes great pride in providing attentive and helpful service, and we appreciate your recognition of their efforts. Additionally, we are pleased that our convenient location near Pabstreet met your needs. We look forward to welcoming you back in the future.Best regards, Cheathata Management Team
Lebuqidenengmao
Deluxe Double Room With Balcony
Stayed in Sep 2024
Traveling with friends
32 review
3.0/10
Posted on Oct 3, 2024
The room is old, old and dirty. There are melon seed shells on the sofa when you enter the door, and there are dirt in every corner. The towels are thrown beside the bathtub, and the water left on the window has dyed the towels yellow. The sockets in my friend's room are loose. Except for the good location, there is basically no value for money. It's better to stay in Temple or Sabara for more than 200 Hygiene: Poor Facilities: Old Service: The girl at the front desk is nice Service: Basically no service
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Response from Property: Dear Esteemed Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the condition of the room you experienced during your stay. It is unacceptable that you found the space unclean and not up to our standards.We take cleanliness very seriously, and your feedback will be addressed with our housekeeping team immediately to ensure that such oversights do not occur in the future. Your comfort and satisfaction are our top priorities, and we work to rectify these issues.Please let us know if there is anything else we can do to make your future stay more pleasant. Best regards,Cheathata Management Team
Anonymous User
Deluxe Double Room With Balcony
Stayed in Jul 2024
Solo traveler
31 review
8.0/10
Very Good
Posted on Aug 22, 2024
Ordering CTA was taken to CTS...? The location of the hotel is very good. It is very close to the downtown area and restaurants. The staff are very friendly and speak good English. However, the bathroom lights are too dim.
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Response from Property: Dear Value Guest,Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the hotel's location convenient and enjoyed the friendliness of our staff. Your comments about the dim lighting in the bathroom have been duly noted, and we will address this issue to enhance our guests' experience. We appreciate your insights and hope to welcome you back in the future.Best regards,Cheathata Management Team
Guest User
Deluxe Double Room With Balcony
Stayed in Nov 2024
Couple
3 review
10/10
Outstanding
Posted on Jan 9, 2025
Breakfasts are varied, there is soup, the staff is friendly, there is a welcome drink upon arrival, a good hotel.
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Response from Property: Dear Esteemed Guest, Thank you for your kind review! We’re thrilled to hear that you enjoyed our varied breakfast options, the friendly staff, and the welcome drink upon arrival. Your positive feedback about our hotel is greatly appreciated. We strive to provide a memorable experience for all our guests, and it’s wonderful to know we met your expectations. We look forward to welcoming you back soon!Kind regards, Cheathata Management Team
aleksandr57
Colonial Double With Balcony
Stayed in Jan 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Mar 2, 2025
Great location, nice big rooms, nice pool, friendly staff. Breakfasts are weak.
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Response from Property: Dear valued guest, Thank you for your feedback. We're pleased you enjoyed our location, spacious rooms, pool, and friendly staff. We appreciate your comments on breakfast and will work to improve it. We hope to welcome you again soon.Best regards,Cheathata Management Team
Guest User
Deluxe Twin Room With Balcony
Stayed in Sep 2024
Business traveler
9 review
5.0/10
Posted on Oct 29, 2024
Facilities: General Hygiene: The lobby smells musty Environment: Domestic hotel level Service: The interface says check-out at 2 o'clock, but the waiter came up and knocked on the door at 12 o'clock, so I had to leave
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Response from Property: Dear Esteemed Guest, Thank you for bringing the issue of the musty smell in the lobby to our attention. We take such concerns seriously as they impact the comfort of our guests.Upon investigation, it appears that the odor may be originating from the bathroom facilities nearby. We are currently addressing this matter by conducting a thorough inspection and cleaning of the area to eliminate any sources of unpleasant smells.Regarding our domestic hotel standards. We strive to meet and exceed all industry benchmarks to ensure a comfortable and enjoyable experience for our guests. Our commitment to quality is reflected in the meticulous attention we pay to every aspect of our operations, from service excellence to facility maintenance.We sincerely apologize for the inconvenience you experienced regarding the early check-out notification. Our standard check-out time is indeed set for 12:00 pm and you have to inform us about your late check-out time even we offer complementary late check-out until 2.00 pm. We appreciate your feedback, as it helps us improve our service. We will address this issue with our staff to ensure that it does not happen again in the future.Best regards,Cheathata Management Team
Guest User
Colonial Double With Balcony
Stayed in Aug 2024
Traveling with friends
4 review
8.0/10
Very Good
Posted on Dec 10, 2024
This hotel has 2 buildings, the old building and the new building. The swimming pool is in the new building. Overall, the rooms are quite good. The rooms are spacious, the beds are comfortable, the air conditioning is cool, the bathroom has good water pressure, and the bathroom amenities are standard. There is a refrigerator. For breakfast, you can go to the new building. If you stay on a weekday, you can order a single dish (no refills) and there is a salad, bread, and coffee stall that you can refill as much as you want. But if you stay on a Saturday or Sunday, the food will be a general buffet, such as sausages (not very tasty), salads, and other things. The service from the staff is good and up to standard. The location of the hotel is good. You can walk to Pub Street in less than 10 minutes (I recommend not staying at a hotel next to Pub Street because it is very loud at night). However, the noise from this hotel is not too loud. There are many restaurants around. It is not lonely at all. It is always lively. In conclusion, I recommend it. It is worth it.
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Response from Property: Dear Esteemed Guest,Thank you for your feedback regarding the food options, particularly at breakfast. We appreciate your input as it helps us to improve our services. We're glad to hear that you found the noise levels manageable and enjoyed the vibrant atmosphere with plenty of nearby restaurants. Your experience is important to us, and we hope to make your next stay even better!Best regards,Cheathata Management Team
Guest User
Deluxe Triple Room With Balcony
Stayed in Jul 2024
Family
4 review
9.5/10
Amazing
Posted on Aug 26, 2024
The hotel is in a very good location, close to the bar street but not noisy. Outside the hotel, there are restaurants, shops, etc. It is very convenient. The hotel service is also very good, and the central air conditioning is very powerful.
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Response from Property: Dear Esteemed Guest,Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, with easy access to nearby restaurants and shops while still enjoying a peaceful atmosphere. It is also gratifying to know that you appreciated our services and the effectiveness of the central air conditioning. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best regards,Cheathata Management Team
Taishanzhizi
Deluxe Twin Room With Balcony
Stayed in Nov 2024
Family
40 review
10/10
Outstanding
Posted on Dec 23, 2024
Good value for money, impeccable
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Response from Property: Dear Esteemed Guest, Thanks! We are really glad to hear that you feel it's good value for money and that everything was on point. Your feedback means a lot! We hope to welcome you back soon. Kind regards, Cheathata Management Team
Zhizixiu
Deluxe Triple Room With Balcony
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 16, 2024
Very good hotel
Original TextTranslated by Google
Response from Property: Dear Esteemed Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our hotel. If you have any specific highlights or suggestions, we'd love to hear them! We hope to welcome you back soon.Kind regards,Cheathata Management Team
Guest User
Deluxe Twin Room With Balcony
Stayed in Feb 2023
Couple
2 review
9.5/10
Amazing
Posted on Mar 14, 2023
The interior facilities of the hotel are a bit outdated, but overall they are clean and comfortable. It is also very close to Bar Street, just a 3-minute walk.
Original TextTranslated by Google
Response from Property: Dear Valude Guest,We appreciate your comments about the cleanliness and comfort of our accommodations. We acknowledge that some of our internal facilities may be in need of updates, and we are actively exploring options for improvements. We are glad to hear that you enjoyed the convenient location, particularly your proximity to Bar Street. Your insights are invaluable to us as we strive to enhance our guests' experiences. We hope to welcome you back in the future.Best regards,Cheathata Management Team
Guest User
Deluxe Double Room With Balcony
Stayed in Dec 2022
Family
12 review
9.0/10
Great
Posted on Feb 25, 2023
Hotel near pub street, the air conditioning does not work well the room has been changed
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Response from Property: Dear Valude Guest,We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how important a comfortable environment is for our guests, and we regret that we fell short in this instance.We are pleased to hear that you were able to change rooms. Our team strives to ensure that all our guests have a pleasant experience, and we appreciate your understanding as we addressed the issue.Thank you for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Kind regards,Cheathata Management Team
Guest User
Stayed in May 2025
Other
10/10
Outstanding
Posted on Jun 15, 2025
The lovely hotel located right near downtown and night Market, very convenient, good buffet breakfast and helpful staffs.