Paradise Street House, No. 166, Krong, Siem Reap, Siem Reap Province, 17120, CambodiaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
40 review
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Verified reviews
Location9.2
Amenities9.3
Service9.3
Cleanliness9.3
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All reviews(40)
Positive reviews(39)
Reviews with photos/video(21)
Awesome stay(13)
Awesome rooms(9)
Friendly staff(9)
Delicious breakfast(8)
Great value for money(7)
Located downtown(6)
Clean and tidy(5)
Negative reviews(1)
Ross Mingoo
Deluxe Double Room
Stayed in Mar 2025
Travel with friends
20 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Peak Elite Boutique offers a luxurious stay at affordable rates! I stayed in their Legacy Suite the entire time and felt like royalty! The staff was amazing and super friendly. The location is superb and walking to Pub Street or Old Market is easy but you’ll be spoilt with the cheap tuktuks waiting outside the hotel at all times! Oh and breakfast was great as well! Overall a vreat and wonderful stay!
6/7
KaterinaS56
Deluxe Twin Room
Stayed in Feb 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on Mar 12, 2025
One of the best places I’ve ever stayed at. An incredibly beautiful hotel with the friendliest service. Would definitely recommend.
Guest User
Deluxe Double Room
Stayed in Jan 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on Mar 4, 2025
Very cool place, highly recommend
Breakfast can be better, but you know it is everywhere in restaurants 😊
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Jan 5, 2025
Fantastic hotel, everything is great! Location is closed to center, in a quiet small lane. Staffs are very helpful and friendly, room is super big with balcony. The breakfast was excellent, a lots choices. Highly recommended.
John William Pingol
Landmark Room
Stayed in Nov 2024
Couples
5 review
10.0/10
Outstanding
Posted on Jan 1, 2025
The room was big and beautiful! The balcony has a view of the swimming pool. The water heater can't heat the shower enough though. There are also nearby restaurants where you can just walk for 5 to 10mins but we usually just book a tuktuk on grab and there is not much of a wait too.
They give you a welcome drink and a cold towel which is really great since we arrived at noon. They can arrange a tuktuk tour for temple hopping and it only costs us 27 USD for the sunrise and temple tour. The tour can be settled on checkout and can be paid by card.
If you want to roam around the city, they provide bicycles which are free to use for 2hrs, and can be rented for the whole day for I think just 3 USD. You can also rent a motorcycle.
We did not have breakfast for our booking but it's just 5 USD per person if it's not purchased with your booking.
Overall, it is a pleasant stay!
Irina
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Nov 7, 2024
Amazing renovated beautiful hotel, I really enjoyed staying there, really exceeded my expectations.
Guest User
Deluxe Family Room
Stayed in Jun 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 18, 2024
Everything was perfect! Some facilities look a bit worn out but that’s still function perfectly. Hotel staff were very friendly and accommodating. Great location and reasonable price.
Danijela M.
Deluxe Family Room
Stayed in Nov 2023
Family
18 review
10.0/10
Outstanding
Posted on Jan 8, 2024
We had an absolutely amazing time at this hotel! I can confidently say that the staff's hospitality and kindness made our stay unforgettable. The hotel was impeccably clean, the swimming pool was fantastic, and the restaurant's blues music added a lovely touch to our meals. The hotel's location in a peaceful area yet close to the city center was perfect for us. I must express my gratitude to Channih Thav (Janny), the Front Office Manager, who was always available to help us and arranged daily trips for us. Janny was incredibly friendly and approachable, making us feel like family. Without a doubt, this hotel will be our first choice when we return to Siem Reap.
6/10
Sam Wei 10
Deluxe Double Room
Stayed in Oct 2023
Travel with friends
38 review
10.0/10
Outstanding
Posted on Nov 26, 2023
I booked 2 rooms for the same day so this is just another positive review for the hotel. Good stay
LOENG
Deluxe Double Room
Stayed in Oct 2023
Couples
3 review
8.0/10
Very Good
Posted on Dec 5, 2023
Nice hotel with good service
samsokvisal
Standard Room
Stayed in Aug 2023
Business travelers
76 review
10.0/10
Outstanding
Posted on Oct 14, 2023
Good location
Ruilongjiandan!
Deluxe Twin Room
Stayed in Apr 2025
Couples
2 review
1.0/10
Posted on May 7, 2025
We also read a lot of reviews on Ctrip and did some research on Xiaohongshu before choosing this hotel. The price is indeed not high. We stayed in a twin room during the May Day holiday, and the price was just over 200 per night. However, there were many problems with the actual stay experience. I am not nitpicking, and these situations should not occur even in a hotel priced at 200.
First of all, the hygiene problem. I found stains on my bed sheet as soon as I checked in. The photo only showed the area near the head of the bed. At that time, I thought it was a little bit and I was not a particularly particular person, so I did not contact the front desk. Later, I found that there were many places under the quilt. There are stains like this. I understand that bedding will have some stains that cannot be washed off after being used for a long time, but at this time, shouldn’t your hotel replace the bedding with new ones instead of letting guests use the bedding with obvious stains?
Secondly, the hardware facilities are seriously aged. Ctrip shows that the hotel was renovated in 23 years, but the walls, floors, wardrobes, tables, chairs and bathing facilities of the hotel are obviously aged for more than 2 years. The most important bathroom facilities have a large amount of water from the top spray, but the shower head is too small and the water volume is very small. People who like to use showers will definitely not be able to take a good bath, and the nozzle next to the toilet leaks.
The worst thing is the hair dryer provided by the hotel. When my wife was using it, the hair dryer exploded in her hand halfway through! It exploded, and the flames burned my wife's wrist, and then it broke and fell to the ground. We immediately called the front desk to deal with it, but when I notified the front desk, I actually heard the front desk staff laughing. Is it funny that your hair dryer exploded and hurt guests? Then no one came to deal with it for a long time, and the broken wire was still plugged into the wall. We called repeatedly before the customer service and cleaning staff came, but they only replaced the hair dryer without any apology or compensation. We were very angry about this!
This alone is enough for me to give this hotel a bad review. In a tourist city like Siem Reap, your service attitude and the safety of hardware facilities are not worth staying at, even if it is 200 per night.
The service of the staff is also very poor. We called the front desk to change 2 bath towels, but there was no response. We stayed for 5 days and 4 nights, and only enjoyed a little service on the day of check-in.
The only thing that made us satisfied with this hotel was the breakfast. Of course, this breakfast needs to be paid, unless you book the hotel with the wine included, it is a la carte system.
Finally, a little advice for latecomers, if your budget is not very tight, there are many hotels in Siem Reap to choose from, we do not recommend this hotel, if you are unlucky, the end may be worse than ours
Original TextTranslated by Google
Response from Property: Dear Ruilongjiandan,Warmest greeting from Peak Elite Boutique. Please allow me an opportunity to formally introduce myself, my name is Noren Roattana and I am the General Manager at Peak Elite Boutique.I am writing this letter to express our sincere regret regarding the negative experiences you and your wife encountered during your recent stay with us. We highly appreciate you taking the time to provide your feedback for us, as it is invaluable in helping us to identify and address the areas for our improvement.We deeply apologize and extremely sorry for the issue you and your wife experienced and please be assured that we are treating your feedback with the greatest important. In addition to this, we have seriously taken actions to prevent the issues and the incident to happen again in the future as below:• We have mandated retraining sessions for our Housekeeping personnel to ensure all the bed sheet and other linen are properly inspected and replaced as necessary.• We also conducted retraining program for our Front Desk personnel in order to ensure and reinforced the importance of professional conduct and personnel duties.• We have also commenced a comprehensive investigation and reviewed to maintain all the safety standard and guideline are in place for all of our facilities and will implement all necessary measures to prevent similar occurrences in the future.We acknowledge that your experience at our hotel fell far short of acceptable standards and how frustrating it can be. With Our commitment to ensuring you and your wife have a better experience, we hope that you will consider giving us another opportunity to provide you with the high standard of service you deserve. Yours Sincerely,Noren Roattana (Mr.)General Manager
Bunengchidenvsheng
Deluxe Twin Room
Stayed in Jan 2025
Couples
39 review
10.0/10
Outstanding
Posted on Mar 30, 2025
I stayed at her house for 10 days in Siem Reap. It was really great. The twin room cost more than 200 yuan. The room was large, clean, and had a small balcony.
The tuk-tuk was not far from anywhere, and the hotel's bicycles could be ridden for two or three hours for free.
The breakfast was rich, and the ingredients changed every day, so you wouldn't get tired of it every day.
The waiters and the cleaning ladies were very nice and greeted me proactively.
If I go to Siem Reap again, I will choose this place again.
Original TextTranslated by Google
6/11
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Travel with friends
12 review
10.0/10
Outstanding
Posted on Feb 21, 2025
I read the reviews when I booked this hotel. It was almost perfect. I was a little skeptical. I didn't believe it until I checked in. It's very cost-effective. The waiters are professional and serious. The location is five kilometers away from Angkor Wat and one kilometer away from the Central Market and Night Market. The room is clean and tidy, with a large area. Although there are not many varieties of breakfast, it has a selection of Cambodian and Western flavors. Free parking, car booking, and SPA reservation are all available. There are waiters who speak Chinese and answer all questions. The hotel swimming pool experience is good. I don't know if I will have the opportunity to come again next time.
Original TextTranslated by Google
6/9
OlgaZz
Deluxe Double Room
Stayed in Jan 2025
Solo travelers
43 review
10.0/10
Outstanding
Posted on Feb 15, 2025
Wonderful boutique hotel in national style not far from the center. Beautiful design, furniture. Everything is new and clean. Reception staff is always ready to help, even early in the morning. Delicious cocktails in the restaurant. But the prices for dishes are too high. Overall, 10 out of 10