OMO5 Tokyo Gotanda by Hoshino Resorts Reviews

Nice View, good location, reasonable prices. It’s a good choice for couple/ friends who would like to visit Tokyo.

Poor housekeeping, room too small for 3 persons, no door to separate toilet and bed area, no buffet breakfast, breakfast had limited menu.

Service is fantastic. Chamber maids very good.  Nice views, all rooms are on high floors.

best place to stay, near to train station, the room is clean and comfortable. would love to go back!

Trendy common area, neat & spacious room, we enjoy the stay a lot!

Hotel is new and good; however, it is not close to the famous tourist areas

highly recommend

This hotel is very close to Gotanda JR Station. It takes only 5 minutes to get there in a straight line from the station. The hotel is newly built. The front desk is on the 14th floor. There is an outdoor sky garden and a coffee corner. There is hot water, laundry and gym on the 15th floor. I booked a deluxe room, which is big enough with two beds and a tatami that can accommodate three people. The room facilities are very new and the layout is reasonable. The service awareness of the hotel front desk is also relatively strong. Breakfast is a Japanese set meal and a Western set meal. I had a Western set meal, which included bread, sausage, stewed eggs, some vegetables and soup. You can take some salad or drinks by yourself. It is simple, but you can eat it. There are abundant businesses around the hotel, and it is very convenient to eat all kinds of delicious food. Gotanda Station is not a big station. You have to transfer to Shinagawa to go to many places, so it is not convenient enough, but the environment of Gotanda is not bad and it is worth a visit. If you are in a hurry, I still recommend Shinagawa. Let's talk about the shortcomings of the hotel. From this hotel, we can see all kinds of savings. There are no slippers, no water, and no daily necessities in the room. Daily necessities can be taken downstairs, but it is required not to wear shoes into the room. There are no disposable slippers, and there are no slippers in the bathroom. I think this is not environmental protection, but not caring about customer feelings. A hotel that pays too much attention to environmental protection is ignoring customers. At the same time, the savings and environmental protection he hopes for may not be achieved, because without slippers, some guests will unconsciously forget to take off their shoes, which cannot achieve the purpose of the hotel. At the same time, without slippers, they will wash their feet with towels and floor towels many times, which may far exceed the impact of a pair of slippers. There is no water in the room, not a matter of money, but for guests who originally wanted to rest, they have to go out and run. It is recommended that the management of this hotel wish it for themselves to feel it, and then they will know what it means to care about customer feelings and what is the cultural orientation of the hotel. There are also some decoration flavors in the room, which should not be seen in a brand chain hotel, because it shows that the decoration materials are too economical and there are risks. The view of the deluxe room I stayed in was very good.

The hotel's design style is stylish and simple! The room is very clean, small but complete. It is very suitable as a transit station for the first day in Tokyo. There is a restaurant downstairs of the hotel, and there are many large and small restaurants on the street. Everything is very convenient!

Traveling with friends, I booked a triple room with two single beds and two sofa beds. The room is large and clean, with good sound insulation. It is also very convenient to the subway station, about 7 or 8 minutes' walk. There are also many restaurants nearby.

There is a convenience store nearby. Check in and check out by yourself. The room is new and clean, with dry and wet separation. Unfortunately, the chandelier on the bed suddenly went out on the last night, and the room was a bit dark.

There are many restaurants near the hotel

The hotel location is about 10 minutes away from JR Gotanda Station. The location is okay. But if you have relatively large luggage, the process from the hotel to the Shinkansen will be more difficult. The room environment is new and clean. There are no basic bathroom supplies in the room, so you need to get them in the lobby before going back to the room to rest. Staff service attitude is friendly.

The hotel, environment and service facilities are good, but the location is average. In