The Embassy Angkor Resort & Spa Reviews

Response from Property: Dear Miczz,Thank you very much for your wonderful feedback! We're thrilled to hear that you had an excellent experience, especially with Mr. Leap and Mr. Vat. Happy belated birthday! We're glad the surprise cake made your day even more special. We look forward to welcoming you back for more memorable moments!Best regards,Soung Key Operation Manager

Response from Property: Jtori12,Thank you so much for sharing your wonderful experience! We're thrilled to hear that your stay felt like a piece of paradise in the city. It's fantastic that the staff was helpful with tours and suggestions, and that you enjoyed the cooking class with Chef ImTer — he truly loves sharing Khmer cuisine! We're glad the rain didn't dampen your experience and that Polin made your breakfasts special. We appreciate your recommendation and hope to welcome you back to Siem Reap for more relaxing adventures!Best regards,Soung Key Operation Manager

Response from Property: Airborn63,Thank you for sharing your wonderful experience! We're glad you enjoyed the convenient location, our friendly and helpful staff, as well as the relaxing amenities like the pool, restaurant, and bar. It's also great to hear you appreciated the unique temple trips in our vintage Mercedes. We look forward to welcoming you back for another comfortable and memorable stay!Warmly Regards,Soung KeyOperation Manager

Response from Property: Dear Lina_awww,Thank you so much for your heartfelt review! We're delighted to hear that you consider us one of the best hotels in Siem Reap and that our staff made your experience extra special with their friendliness and helpfulness. It's wonderful to know you had such a great time and that you're already recommending us to your friends. We can't wait to welcome you back for another fantastic stay!Desmond_J,Thank you for your detailed and positive review! We're thrilled to hear that you found our hotel to be cost-effective with spacious rooms and services comparable to five-star standards — and yes, we agree, our in-store prices are quite reasonable! It's great that you enjoyed the swimming pool and gym, and we're especially pleased that the breakfast, with its attentive service and delicious à la carte dishes, exceeded your expectations.We appreciate your note about the room options; we're glad you liked the direct pool access on the first floor and the charming bay windows on the second. Your kind words really motivate us to keep providing a lovely stay for our guests. We look forward to welcoming you back again soon!Best regards,Soung KeyOperation Manager

Response from Property: Dear Aawaisha,Thank you so much for your enthusiastic review! We are delighted to hear that you had a wonderful stay with us and felt warmly welcomed by our team. Leap, Kim, and Mon will be thrilled to know they made your experience special.It's great to know you enjoyed our high tea, breakfast, and the overall hospitality. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable visit.Warm regards,Soung Key Operation Manager

Response from Property: Dear ZIN,Thank you for your heartfelt feedback. We're thrilled to hear that you experienced great service from our kind and sweet staff, and that you enjoyed the food and overall service during your stay. We're also pleased that you appreciated the complimentary dinner for long-term guests.It was a pleasure having you at The Embassy Angkor Resort & Spa, and we truly hope to welcome you back again in the future for another wonderful stay.Warm regards,Soung KeyOperation Manager

Response from Property: PICH KHEMRA, Thank you for your wonderful feedback! We're glad you enjoyed the clean rooms, private pool, and our convenient location near Pub Street. It was a pleasure hosting you, and we hope to welcome you back soon for an even better stay!Warm Regards,Soung KeyOperation Manager

Response from Property: Dear kellyy56,Thank you for taking the time to share your experience with us. We're sorry to hear that you found the facilities to be aged and that you had issues with mosquitoes during your stay on the ground floor. We appreciate your honest feedback, as it helps us identify areas for improvement. We strive to provide a comfortable experience for all our guests, and we understand that certain elements may not meet everyone’s expectations. If you’re looking for a more Bali-resort style stay in the future, we hope you will consider giving us another chance. Thank you once again for your comments, and we wish you all the best on your future travels! Warm regards,Soung KeyOperation Manager

Response from Property: Dear Calvt,Thank you for sharing your thoughts regarding your recent stay with us. While we're pleased to hear that you found your room comfortable, we sincerely apologize for the issues you encountered with the bathroom door and the water quality. Your experience is important to us, and we appreciate you bringing these matters to our attention. We are continuously working to update our facilities and address any maintenance concerns to improve our guests' experiences. Your feedback is invaluable in helping us identify specific areas that need attention. We hope you will consider staying with us again in the future, as we would love the opportunity to provide you with a better experience. Warm regards,Soung KeyOperation Manager

Response from Property: Seyha EKThank you for your positive feedback! We're glad you found our prices competitive and convenient. We truly appreciate your high recommendation and look forward to serving you again in the future!Best regards,Soung Key Operation Manager

Response from Property: Dear Keira M,Thank you so much for your incredibly kind words! We are absolutely thrilled to hear that you had such an amazing time at Embassy Angkor and that you can't wait to return. It’s wonderful to know that you found your bed comfortable, enjoyed the spacious room, and appreciated the peaceful atmosphere around the pool.We’re especially pleased that the library area captured your heart and that you enjoyed our dining options. Our chefs and kitchen staff will be overjoyed to hear your wonderful compliments about the food!A huge thank you for recognizing our team members, especially Savit, Barang, Polin, Sokhim, and Sa. We will make sure to pass along your kind remarks to them. We genuinely appreciate your support and can't wait to welcome you back for another unforgettable stay. Best Regards, Soung KeyOperation Manager

Response from Property: Dear Bobby Song,Thank you for your wonderful review! We are so pleased to hear that you found our hotel a great place to relax after visiting Angkor and that you enjoyed the leisure time here. Your comments about our friendly staff and the "Khmer smile" are very much appreciated – we believe this reflects the genuine warmth of our team. We are especially grateful for your kind words about Sa and Keen, and we will be sure to share your feedback with them. Thank you for recommending us to those seeking a "special comfortable experience" in Siem Reap. We hope to have the pleasure of welcoming you back in the future!Best Regards,Soung KeyOperation Manager