Hermanns Hotel & SPA Sibiu Reviews

Clean, with decent service. (A little skeptical about the service of the Asian employees - a little inexperienced - but always kind and helpful) It doesn't have the best location in the city but it's a quiet area. It doesn't have the best breakfast but big plus for fresh oranges! I don't approve of the policy with the spa and pool paid separately

Good location the room is clean, but you need to pay extra for pools and spa..!!

We only stayed for one night, but we enjoyed our stay, especially the concert by the Flarmoni orchestra at the black church near the hotel. You can feel the quality of the place from the moment you check in at the front desk. The next day, breakfast was also very healthy and rich, with different options. We would choose to stay at this hotel again if we visit the city.

very good service nice location opposite tram stop to town

Rich, varied breakfast. Friendly staff, 10-point cleanliness, quiet. Insufficient parking, we had to leave the car in the Mega Image parking lot, unfortunately.

Ein tolles Hotel mit sehr freundlichen und hilfsbereiten Menschen. Ich hatte ein schönes Zimmer mit allen was man braucht. Das Restaurant ist ebenfalls sehr zu empfehlen. Leckeres Essen und gute Cocktails. Frühstück ist reichhaltig und hochwertig.  Das Spa war mein Highlight. Besonders Christina ist wirklich bemüht dass man sich entspannen kann. Ich genoss auch 2 Massagen, welche meinen Rücken wieder freundlicher stimmten.  Ein gutes Hotel in einer sehr schönen Stadt.

Wonderful hotel in Sibiu, very close to the city center, awsome Spa with wellness and special facilities. Very tasty and wide options for breakfast. Free parking. Personal front desk and restaurant very kind and helpful, Alex frontdesk, Oana spa manager, Tibi restaurant. Thank you for your open hearts and kindness!

I just had to write about this amazing place. I stayed here with friends from London but we met up with friiends from Sibiu, It is in very picturesque grounds and the food has a lovely Romanian twist. What blessed me more than anything was the politeness and professionalism of the staff. The waiters were very polite. Also, I was out in the grounds and a young guy with short hair and a beard was picking up leaves and making the grounds look really tidy. I don't know his name but he was a credit to the hotel because he was polite and helpful. I will definitely come to this place again.

I had a wonderful experience at this restaurant. The ambiance was warm, inviting, and beautifully decorated, creating the perfect setting for a relaxed evening. The lighting and music added to the cozy yet elegant vibe. The service was truly exceptional. Our waitress was attentive, friendly, and knowledgeable, making sure we had everything we needed without being intrusive. She offered great recommendations and made us feel genuinely welcomed. A perfect place to enjoy a great meal with a fantastic atmosphere. Highly recommended!

The air conditioning is not working. My room is 24-25°C. They moved me to another room, but it was even hotter there, 25-26°C, and the air conditioning still didn’t work. A friend is in the same situation. It’s too hot for me, and I can’t sleep at night.

Very nice hotel, wonderful spa, breakfast was good with a lot of options. The only complaint is that our room had a smell that was either sewage or rotten cabbage. Apparently was the only room with this issue. Told the front about it and they said they did something but the room still had a smell to it. Still a nice room and view though.

Spa: Jacuzzi not operational, Pool not maintained as it should be, 3 Tiled sauna rooms (temperatures 50, 75, 100) and a Scandinavian wooden sauna, sadly salt therapy not operational as well. Hotel: We changed rooms as the first one had a smell emanating from the bathroom that was nauseating. Second room smelled aswell however it was bearable. Breakfast: Good, better go early as the food is mostly uncovered and exposed, like tomatoes, eggplant sauce, cheese etc Restaurant: Unremarkable, rather expensive (example, most expensive burger in town) and slow service

Due to a technical issue there was a risk that could ruin our trip, but the hotel staff went above and beyond to fix it and make our stay as good as possible. This is the best customer service I’ve seen in any Romanian hotel, congrats! The hotel is nice and clean, while the spa has everything you need.

The rooms are very spacious the control panel in the room was one of the best I have seen !! It is very modern you can adjust the room temperature, bathroom light and call the reception with a touch on the screen!!