Urubamba Hotels with Shuttle Service

Good environment, good location, you can take the train directly to Machu Picchu at the hotel. The room is large, with Walk In Closet. Good service.

This hotel has beautiful grounds but is very remote. As a result you have no choice but to stay at the hotel for meals. The food is good. The rate included a buffet breakfast that had sufficient variety for my 2 days. The pizza place was also good. My room was booked as a single and I was “upgraded” to a quad with a small balcony. I was told that the room rate did not include coffee or tea sachets and that if I wanted coffee I would have to leave my room to get some at the cafe. . I cannot get my head around that since the cost for the little packets of coffee is quite minimal. The room upgrade also did not have a bathtub. Perhaps the worst part of my stay was that the room became quite hot and stuffy. There is no air con and so the only thing to do is to open the window. These windows do not have a lock and although I was on the second floor I did not feel safe sleeping with the window wide open. The possibility of the ever present flies joining me was not pleasant. This also required opening the curtains so that hotel lights shone in. A fan was provided on my second night and that was better. The room was clean. The shower was good but you can slip and hurt yourself if not careful because the floor tiles in the shower become dangerously slippery when wet. Other reviews have been more positive than mine. The place is beautiful, the staff are very professional but the lack of central cooling, failure to provide minimal coffee and tea sachets, the lack of an expected bathtub and remoteness of the hotel dampen my enthusiasm considerably.

This resort was beautiful, it is newer and in excellent condition. It has a lot of amenities such as work out area, spa, star gazing, nightly bonfires, outside launchers with sun protection. The resort is laid out in one story structure with maybe four or five to a building. There are beautiful open spaces between each building and meandering sidewalks. It has a full service restaurant and bar. The dinner we had there was very good. The most compelling thing about this resort/hotel are the staff! Everyone we encountered had a wonderful smile and greeted or acknowledged us in perfect English. Of particular was Daniela at the front desk. She was wonderful and assisted us with the check out process and locating our driver. We would definitely stay there again and recommend it to others.

This was a great hotel for our vacation! First off, the staff was very accommodating and very nice to us. We had a problem with our hot water the first night and the staff jumped on the issue and put us in another room and insured we had hot water. It was a little cold that night and they hooked us up with an extra space heater that kept our room toasty the whole stay. The food in the restaurant was really fresh and the steak was made perfectly. We were all very impressed with the food!! The free breakfast was also delicious and they even made my eggs to order! The most impressive “above and beyond” moment, though, was when we were leaving. While packing our rental car we noticed a tire was flat. Luckily the car came with a spare but the flat tire was stuck on the car. We were going to have to wait hours to get help. The hotel staff brought over a hotel maintenance worker who was able to free the tire and put our spare on for us. It truly saved losing a whole day of vacation and I was so grateful. This above and beyond service is what you hope for in a vacation and they delivered. Thank you so much for the hospitality!

El ambiente de la suite superior es muy top! Tiene unas vistas de 180 al valle sagrado, la atención por parte del servicio es muy agradable. Volvería todas las veces! Cuando estén ahí háganse el favor y disfruten su terraza! Te dan paraguas e infusiones en la recepción y eso se valora después de las caminatas