Rovaniemi Hotels with Shuttle Service

We didn't originally plan to stay at the Scandic. The rooms were honestly a little small. We made a reservation at a competitor hotel in Rovaniemi (for a 6 person room) only to be turned away for having too many children!. (We are a family of 6). The Scanic welcommed us and provided a room with space for the 4 children. Breakfast waas included and fast internet access allowed me to do some work. The Scandic chain is great for what it provides, clean, comfortable, nordic style rooms with a great breakfast. Nothing fancy or extra, but great value.

The room is good, but the only thing is that it is a bit small. For a hotel in the suburbs at this price, if it is bigger, it may be more luxurious. The service is good, there is a special car to pick up and drop off. If you have heavy luggage, it is recommended to choose a room with a door on the roadside.

Facilities: A very large and comfortable cabin with a sauna and a fire place Hygiene: The bathroom is okay Environment: When you open the door, you will find a small forest, and reindeer will come to say hello. Service: very stable

The hotel is located on the mountain east of the city. The environment is very quiet. It overlooks the Kemi River. The hotel is well decorated and feels very petty. The hotel has a rooftop, which is suitable for driving the aurora. There is a ski resort next to it. Convenient. If you rent ski equipment, you still need to go down to the mountain. The hotel’s breakfast is exquisite. I also had reindeer liver sauce. The hotel’s restaurant requires advance reservations and the dishes are very good. The disadvantage of the hotel is that the location is relatively remote, it is not convenient if it is not for self-driving. Extra bed and breakfast for children will be charged 35 Euros. The hotel does not provide slippers and toothbrushes.

Not a good start. Checked in with not much of a welcome by female receptionist, she gave us our key and pointed to some steps. Found our room and started to unpack when a man used a key pass and entered our room and then went out again and then came in again, and went out again…..we were baffled! A few minutes later the not so friendly receptionist came in to our room, (it would have been nice if she had knocked) saying that were in the wrong room….like we’d put ourselves in the room! She went out again and then came back saying we’re in the room and we’ll have to move. Next the Crystal Rep. knocked on the door and said they’d been a mistake and we’re been put in the wrong room and she would find out what room number were moving to (the receptionist never came back to apologised). Then the man came back and barged passed us and put his suitcase in the room and disappeared again! The Crystal Rep helped us move to the other room …..thank goodness for her - she said she would feedback to the hotel manager and the next day he apologised for the inconvenience and gave us a voucher for tea and cake …..we would have preferred the receptionist to apologise for entering the room twice and making out it was our fault that we were in the wrong room!! The room was very basic but clean and comfortable. …..there was a kettle as described but not tea, coffee, milk or sugar as described in a review we read. We didn’t steep properly as you can hear everything going on in the other rooms….we were woken up at 6am every morning to what can only be described as someone tap dancing in the room above. The hotel was filled with at least 95% of families that were on the Santa Package so a very noisy place, and our evening meals were not relaxing at all as the children were constantly running around in the restaurant and climbing over the furniture….it was manic. The food was good but not much of a selection - the Chefs in the kitchen were wonderful and served us with hot vegetarian meals. The breakfast selection was good but if you like warm portage and warm pancakes you will be disappointed as hot food was always luke warm ….as the the soup in the evenings and the water in the earn was never boiling.

The environment is very good, but it is a bit far from the city center and you have to take a taxi to get there. There is a supermarket for supplies in about 20 minutes' walk. The chalet is close to the ski slopes, perfect for those who want to ski for hours with ease. The restaurant provides a simple breakfast, which is the same every day, so the small kitchen in the wooden house is very important. You can cook some simple meals by yourself with basic utensils😙 Finally, we also successfully chased the Northern Lights by the lake

The Glass Igloo is small and not much space to open the luggage, however they have a very nice hot water shower which has around max. 25mins which you will be able to relax from whole day travel ☺️ . The location is not near airport, takes almost 40mins. shuttle bus from Santa Clause village to hotel. Though this location is really good for the chance of seeing Northern Lights ! We did ! Unluckily their ice bar and ice restaurant both under renovation and we don’t have chance to experience. That’s the downside of it.

Has a lot of potential but needs a lot of work to be 5 star. Firstly when we arrived the man on reception was really nice but didn't help us with our luggage to the room. The room itself was VERY small: there isn't even a wardrobe or anywhere at all to put any clothes. Meaning you can never feel relaxed in the room and there are just suitcases and clothes everywhere. It was nicely done up. It was also VERY hot in the room and the only way to cool it down enough was by opening the window. This meant we were woken up a lot through the night by various sounds. Including the grounds staff clearing snow very early in the morning. The breakfast was nice most of the time. However often the food out in the buffet was cold and it was a limited choice. I asked for fresh eggs as they were really cold which they made me but it took absolutely ages to get. While we were there the restaurant for lunch was shut (we didn't realise or were told this when we booked it) I am 3 months pregnant and I need to be able to eat food regularly. When I asked about food at lunch I was told there are snacks in the room or we could go into town. The snacks in the room are basically pot noodles or chocolate. To get into town it is 50euros per head per way, so it would've cost us 200euros for a trip to town just to get some food??! The reason we booked the resort was for a relaxing few days in a 5 star hotel experience. I had to kick up a bit of a fuss to be offered room service at lunch time, which was very limited options - I had to have fried chicken and chips every day. They then wanted to charge us 25euro room service fee even though it wasn't our fault the restaurant for lunch was shut?! Dinner was mostly nice, again not a lot of choice and the menu never changed and I wouldn't say it was 5 star food. Service was good at dinner, the staff were really lovely and helpful. The spa is very beautiful which is the main thing that attracted us to the hotel. However you can only go for 2 hours during a 2 night stay. Or you have to pay extra (100euro) Also both pools were cold even though one was supposed to be a thermal suite. We were never offered a drink while we were in the spa. No one offered us treatments or really talked us through the facilities. You couldn't get a drink anywhere during the day, we were told the kitchen was closed so we couldn't even order a coffee?!?! Limited options for activities on the resort without going into town (again 200euro charge extra to get into town) The reindeers were very cute and shout out to the grounds staff who were so friendly and helpful. Overall disappointed and wouldn't go back. Needs a lot of work on service to be good!

The location of the hotel is relatively remote, and taxis are required for travel. There are no other restaurants in the eight-kilometre radius, and they can only be settled in the hotel. The hotel room is quite large, but slippers and body lotion are not provided, which is very inconvenient. The toilet paper provided by the hotel is also the worst I have ever seen in a Finnish hotel. No paper towels are provided. The hygiene of the room is not very good, and can only reach the standard of the inn. The buffet breakfast provided is very simple and the quality is average. The only advantage is that the restaurant is a good place to watch the sunrise.

Check in was quick loved my room. Tub is awesome the bed was comfortable. Breakfast was great lots of options. The temperature in room was a bit cold. I spoke with front desk she said there was extra heaters. I declined it was just odd to me that room had no operating heat.