Shenzhen Kaimeiyue Hotel International Holiday Apartment (Shangmeilin Subway Station Branch)

Shenzhen Kaimeiyue Hotel International Holiday Apartment (Shangmeilin Subway Station Branch) Reviews

Shenzhen Kaimeiyue Hotel International Holiday Apartment (Shangmeilin Subway Station Branch)

Building 2, Jiaxin Brilliant Times Building, No. 63, Zhongkang Road, Futian District, Shenzhen, Guangdong, ChinaSee Hotel Details
Shenzhen Kaimeiyue Hotel International Holiday Apartment (Shangmeilin Subway Station Branch)
Shenzhen Kaimeiyue Hotel International Holiday Apartment (Shangmeilin Subway Station Branch)Shenzhen Kaimeiyue Hotel International Holiday Apartment (Shangmeilin Subway Station Branch)Shenzhen Kaimeiyue Hotel International Holiday Apartment (Shangmeilin Subway Station Branch)
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Guest Reviews

9.2/10
Very Good
3718 review
Verified reviews
Location9.3
Amenities9.1
Service9.4
Cleanliness9.2
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All reviews(3718)
Positive reviews(3644)
Reviews with photos/video(398)
Easy to get around(472)
Close to metro(289)
Convenient for shopping(142)
Friendly front desk staff(136)
Large rooms(123)
Perfect for families(55)
Stayed multiple times(49)
Excellent room layout(25)
Negative reviews(74)
Guest User
Suite With View
Stayed in Jul 2024
Family
3 review
8.0/10
Very Good
Posted on Sep 23, 2024
Convenient location very close to the train station and a large shopping mall with lot of food choices. However, there was water leakage in the bathroom after shower.
Response from Property: 親愛的賓客,非常感謝您入住我們酒店並留下評價。沒能得到您的滿意5分好評有點小遺憾!我們會繼續努力為您提供更好更專業的服務,為您提供更加舒適的住宿體驗,讓您的每一次入住都能感受到家的温馨。深圳凱美悦S輕奢HOTEL(上梅林地鐵站店)位於深圳福田區上梅林輝煌時代大廈,在4號線中軸線,可直達會展中心和福田口岸,9號線亦可到達深圳灣,歡樂海岸,南山,福田等距離適宜的位置。酒店旁邊就是卓悦滙購物中心,房間內24小時燃氣熱水不間斷,提供洗衣機、吹風機、洗漱用品、浴巾、拖鞋等。我們將不斷努力,為您提供更加優質的服務,我們熱切期待您的再次光臨!期待下次入住能得到您的5分好評!
Guest User
Guestroom (Double Bed) (Fridge)
Stayed in Dec 2024
Family
6 review
10/10
Outstanding
Posted on Jan 30, 2025
Nice service, great room
Response from Property: 尊敬的貴賓,您好!非常感謝您的五星好評,這是我們前進道路上的燈塔。您的支持和滿意是我們前進的動力。我們始終秉持着以人為本,追求卓越的理念,為每一位客人提供超值的服務和舒適的住宿體驗。期待您的再次選擇我們的酒店!祝您旅途愉快。滿意衹有起點、沒有終點, 我們會用真心、誠心、用心、愛心期待您無論商務出差或是旅行再次選擇我們酒店!深圳凱美悦S輕奢HOTEL(上梅林地鐵站店)位於深圳福田區上梅林輝煌時代大廈,在4號線中軸線,可直達會展中心和福田口岸,9號線亦可到達深圳灣,歡樂海岸,南山,福田等距離適宜的位置。酒店旁邊就是卓悦滙購物中心,房間內24小時燃氣熱水不間斷,提供洗衣機、吹風機、洗漱用品、浴巾、拖鞋等。祝您天天好心情!
Guest User
Elegant City-View Double Bed Room (Private Washing Machine + Fridge)
Stayed in Nov 2023
Traveling with friends
2 review
6.5/10
Posted on Jan 2, 2024
Location excellent, restaurants and shopping mall near around, we are 8 friends living in the 1 flat (4 rooms) X 2 nights, size of flat is fine. However, a bit dirty, the seriously problem is the wash room, bathing & toilet are located the same area, mean all wet on the floor & toilet after bathing, there is a problem with water removal was found as well. we are not considering for next booking unfortunately.
Response from Property: Dear guest: Hello! We are deeply sorry that we were not able to get your full praise. We also hope that you can inform the front desk so that we can make corrections for the things that did not satisfy you. We look forward to serving you next time. A more satisfying stay experience!
天秤白仇
Suite With View
Stayed in Dec 2023
Traveling with friends
6 review
8.0/10
Very Good
Posted on Mar 8, 2024
Will stay again next time,The location is very convenient!
Response from Property: Dear VIP: Hello! Thank you for your recognition, and we always believe that putting in effort can do a good job. Pursuing ultimate service, we are willing to share the joy of growth with you on the road, bringing you more surprises and emotions. Welcome to check in again next time!
Guest User
Suite With View
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Jan 26, 2025
Very G O O D
Response from Property: 尊敬的貴賓,您好!非常感激您給我們的酒店打五星好評。您的滿意和舒適永遠是我們最高的追求。感謝您的信任和支持,我們將一如既往地提供卓越的服務和設施。再次感謝您的讚揚,期待您的再次光臨!滿意衹有起點、沒有終點, 我們會用真心、誠心、用心、愛心期待您無論商務出差或是旅行再次選擇我們酒店!深圳凱美悦S輕奢HOTEL(上梅林地鐵站店)位於深圳福田區上梅林輝煌時代大廈,在4號線中軸線,可直達會展中心和福田口岸,9號線亦可到達深圳灣,歡樂海岸,南山,福田等距離適宜的位置。酒店旁邊就是卓悦滙購物中心,房間內24小時燃氣熱水不間斷,提供洗衣機、吹風機、洗漱用品、浴巾、拖鞋等。祝您天天好心情!
Guest User
Elegant City-View Double Bed Room (Private Washing Machine + Fridge)
Stayed in Aug 2024
Traveling with friends
3 review
8.0/10
Very Good
Posted on Sep 15, 2024
Can later checkout
Response from Property: 親愛的賓客,非常感謝您入住我們酒店並留下評價。沒能得到您的滿意5分好評有點小遺憾!我們會繼續努力為您提供更好更專業的服務,為您提供更加舒適的住宿體驗,讓您的每一次入住都能感受到家的温馨。深圳凱美悦S輕奢HOTEL(上梅林地鐵站店)位於深圳福田區上梅林輝煌時代大廈,在4號線中軸線,可直達會展中心和福田口岸,9號線亦可到達深圳灣,歡樂海岸,南山,福田等距離適宜的位置。酒店旁邊就是卓悦滙購物中心,房間內24小時燃氣熱水不間斷,提供洗衣機、吹風機、洗漱用品、浴巾、拖鞋等。我們將不斷努力,為您提供更加優質的服務,我們熱切期待您的再次光臨!期待下次入住能得到您的5分好評!
Guest User
Suite With View
Stayed in Feb 2023
Family
2 review
5.5/10
Posted on Mar 26, 2023
All I can say is , CN really good at photoshop, don’t over expected , u will fail so badddd
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Suite With View
Stayed in Jan 2025
Family
5 review
10/10
Outstanding
Posted on Feb 16, 2025
Good!
Response from Property: 尊敬的貴賓,您好!感謝您能選擇下榻我們酒店。非常感謝您抽出寶貴的時間為我們酒店留下了五星好評。我們深感榮幸,您的滿意和鼓勵是我們前進的動力!歡迎再次入住酒店,祝您旅途愉快。滿意衹有起點、沒有終點, 我們會用真心、誠心、用心、愛心期待您無論商務出差或是旅行再次選擇我們酒店!深圳凱美悦S輕奢HOTEL(上梅林地鐵站店)位於深圳福田區上梅林輝煌時代大廈,在4號線中軸線,可直達會展中心和福田口岸,9號線亦可到達深圳灣,歡樂海岸,南山,福田等距離適宜的位置。酒店旁邊就是卓悦滙購物中心,房間內24小時燃氣熱水不間斷,提供洗衣機、吹風機、洗漱用品、浴巾、拖鞋等。祝您天天好心情!
Guest User
Family Loft Scenic Three-Bedroom Suite With Private Kitchen & Trendy Hotspot
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 18, 2024
very good
Response from Property: 您好!非常感謝您的入住與讚賞!我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務【衞生乾淨】。滿意衹有起點、沒有終點, 我們會用真心、誠心、用心、愛心期待您無論商務出差或是旅行再次選擇我們酒店!深圳凱美悦S輕奢HOTEL(上梅林地鐵站店)位於深圳福田區上梅林輝煌時代大廈,在4號線中軸線,可直達會展中心和福田口岸,9號線亦可到達深圳灣,歡樂海岸,南山,福田等距離適宜的位置。酒店旁邊就是卓悦滙購物中心,房間內24小時燃氣熱水不間斷,提供洗衣機、吹風機、洗漱用品、浴巾、拖鞋等。祝您天天好心情!
Anonymous User
Elegant City-View Double Bed Room (Private Washing Machine + Fridge)
Stayed in Apr 2025
Business traveler
2 review
2.0/10
Posted on May 14, 2025
Very, very bad, just like **, the sanitary conditions are very poor, I didn't dare to stay there, the front desk didn't refund the money, I just changed to another hotel
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry for the trouble caused to you during your stay. We would like to express our sincerest apologies. We have carefully read your feedback and feel deeply guilty and regretful. We will actively improve it later. Your feedback is the direction and motivation for our improvement. We promise to take this opportunity to comprehensively improve our service quality and provide every guest with better and more considerate services. Shenzhen Kaimeiyue S Light Luxury HOTEL (Shangmeilin Subway Station Branch) is located in the Brilliant Times Building, Shangmeilin, Futian District, Shenzhen. It is on the central axis of Line 4 and can directly reach the Convention and Exhibition Center and Futian Port. Line 9 can also reach Shenzhen Bay, Happy Coast, Nanshan, Futian and other suitable locations. Next to the hotel is the Zhuoyuehui Shopping Center. The room has 24-hour gas hot water, and provides washing machines, hair dryers, toiletries, bath towels, slippers, etc. We are very grateful for your valuable comments and express our sincerest apologies to you again. We will continue to work hard to improve and provide you with better services. We look forward to your visit again!
Donghaiyuweng
Elegant City-View Double Bed Room (Private Washing Machine + Fridge)
Stayed in Apr 2025
Traveling with friends
36 review
10/10
Outstanding
Posted on May 5, 2025
The room facilities are very complete, with refrigerators, washing machines, stoves, and laundry detergent. I stayed with 3 friends for 3 days. We could wash clothes every day, and there were a lot of clothes drying racks. The bedding is clean, but the bed is a little soft. I am used to sleeping on hard beds and I am a little uncomfortable. 24-hour accommodation service is provided. If you have any questions, you can communicate with WeChat at any time. Shangmeilin subway station is downstairs, and Zhuoyuehui is opposite. There are many restaurants around, and it is very convenient for travel, dining and shopping. It is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are glad that you think our room is clean, well-equipped, and overall great value for money. We will also continue to work hard to improve the quality of service and provide you with a more comfortable accommodation experience. Shenzhen Kaimeiyue S Light Luxury HOTEL (Shangmeilin Subway Station Branch) is located in the Brilliant Times Building, Shangmeilin, Futian District, Shenzhen. It is on the central axis of Line 4, with direct access to the Convention and Exhibition Center and Futian Port. Line 9 can also reach Shenzhen Bay, Happy Coast, Nanshan, Futian and other suitable locations. Next to the hotel is the Joy City Shopping Center. The room has 24-hour gas hot water. Washing machines, hair dryers, toiletries, bath towels, slippers, etc. are provided. I wish you a good mood every day!
cal1201
Suite With View
Stayed in Mar 2025
Traveling with friends
54 review
10/10
Outstanding
Posted on Apr 28, 2025
It's very good, the accommodation is very comfortable, the room is also very clean and bright. Downstairs is the Merlin Zhuoyuehui, which is super lively and convenient. It is very suitable for family travel. The experience is very good and recommended.
Original TextTranslated by Google
Response from Property: Thank you for your good comments! It is our honor to be your 'home away from home' during your journey. We hope that we can still make you feel the familiar warmth when we meet again next time~ Shenzhen Kaimeiyue S Light Luxury HOTEL (Shangmeilin Subway Station Branch) is located in Shangmeilin Brilliant Times Building, Futian District, Shenzhen. It is on the central axis of Line 4 and can directly reach the Convention and Exhibition Center and Futian Port. Line 9 can also reach Shenzhen Bay, Happy Coast, Nanshan, Futian and other suitable locations. Next to the hotel is the Joyful Plaza Shopping Center. The room has 24-hour gas hot water. Washing machines, hair dryers, toiletries, bath towels, slippers, etc. are provided. I wish you a good mood every day!
Guest User
Elegant City-View Double Bed Room (Private Washing Machine + Fridge)
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 20, 2025
The overall conditions are very good. Clean. The environment here in Meilin is very good. I have stayed here several times. However, the aunt came in to clean up the garbage when we were not there. It didn't feel good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your five-star praise, which is a beacon on our way forward. Your support and satisfaction are our driving force. We always uphold the concept of people-oriented and pursuit of excellence, and provide every guest with super value services and comfortable accommodation experience. Looking forward to your choice of our hotel again! I wish you a pleasant journey. Satisfaction has only a starting point, but no end. We will use our sincerity, sincerity, care and love to look forward to your choice of our hotel again whether it is a business trip or a trip! Shenzhen Kaimeiyue S Light Luxury HOTEL (Shangmeilin Subway Station Branch) is located in the Brilliant Times Building, Shangmeilin, Futian District, Shenzhen. It is on the central axis of Line 4 and can directly reach the Convention and Exhibition Center and Futian Port. Line 9 can also reach Shenzhen Bay, Happy Coast, Nanshan, Futian and other suitable locations. Next to the hotel is the Zhuoyuehui Shopping Center. There is 24-hour gas hot water in the room, and washing machines, hair dryers, toiletries, bath towels, slippers, etc. are provided. I wish you a good mood every day!
Anonymous User
Elegant City-View Double Bed Room (Private Washing Machine + Fridge)
Stayed in Mar 2025
Other
26 review
6.0/10
Posted on Apr 18, 2025
Avoid lightning, avoid lightning, avoid lightning ~ I have to say it three times because it is important. It is also my own fault. It is an apartment, not a hotel. The picture is seriously inconsistent with the actual situation. Please see the picture ~ Picture 1 is a picture of the hotel, and Picture 2 is an actual photo. This is the difference between the buyer's show and the seller's show.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!非常抱歉給您這次的入住帶來了困擾,我們在此向您表示最誠摯的歉意。您的反饋我們已仔細閲讀,深感自責和遺憾,後期我們會積極改進。您的反饋是我們改進的方向和動力,我們承諾,將以此為契機,全面提升我們的服務質量,為每一位客人提供更加優質、貼心的服務。深圳凱美悦S輕奢HOTEL(上梅林地鐵站店)位於深圳福田區上梅林輝煌時代大廈,在4號線中軸線,可直達會展中心和福田口岸,9號線亦可到達深圳灣,歡樂海岸,南山,福田等距離適宜的位置。酒店旁邊就是卓悦滙購物中心,房間內24小時燃氣熱水不間斷,提供洗衣機、吹風機、洗漱用品、浴巾、拖鞋等。我們非常感謝您的寶貴意見,再次向您表示最誠摯的歉意,我們將不斷努力改進,為您提供更加優質的服務,我們熱切期待您的再次光臨!
Guest User
Elegant City-View Double Bed Room (Private Washing Machine + Fridge)
Stayed in Mar 2025
Business traveler
10 review
2.0/10
Posted on Apr 17, 2025
In order to facilitate commuting on business trips, I stayed in various platforms for a total of eight days. The experience was horrible and hard to describe. All true descriptions. On the first day of check-in, as soon as I opened the door, the floor was wet after cleaning. I had to change a room. As a result, at 12:30 in the middle of the night, when I was about to go to sleep, I suddenly heard a strange man at the door entering the door code. . . On the second day, I asked to change the room, but when I entered the changed room, the wallpaper corners were moldy; in the afternoon, I communicated with the waiter and the reply was random without confirmation, which caused misunderstanding to the guests; in the evening, I received a call from the Futian Street Office to confirm the room number and asked how many days I would stay in this hotel (this is the first time I have encountered this, I don’t know what is wrong with this hotel, and the street office will check the household registration after check-in) On the third day, I had no choice but to change the room again. As a result, I went to see that the floor was wet again. I was too lazy to change and communicate again. I could only wait for the floor to dry On the fourth day, I stayed in the same room. Without notifying the cleaning lady, the aunt came to knock on the door early in the morning (should your hotel confirm whether cleaning is needed first?) On the fifth day, I stayed in the same room again. When I got home from get off work in the evening, the door password was changed , and you have to ask the waiter for the password (shouldn't you confirm whether to extend your stay and provide the door password after confirmation?) In addition, you have to ask for a disposable toilet seat. If you don't want it, you won't get it. If you ask for it, you will only get one. If you don't ask for it later, you won't get it. After washing clothes with the washing machine, the balcony is full of water; the hair dryer is as difficult to use as it can be. The noise is loud and the wind is very hot. The hair care you have done before is all in vain. I stayed for 8 days, and they didn't even change the disposable combs in the next few days. I changed 3 rooms in 8 days, and I only used 3 combs. I couldn't bear to throw away the ones behind, because I was afraid that the aunt wouldn't give them to me. For a hotel of more than 300 yuan, the service is that you have to ask for it actively, otherwise it won't be available; hygiene, safety, service, cost-effectiveness, everything you want is not available, it can only be said to be an eye-opener.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are extremely ashamed to see your feedback and sincerely apologize to you. We attach great importance to the bad experience brought to you this time and have set up a special investigation team to conduct a thorough investigation. Regarding the hygiene issue, we will conduct a comprehensive inspection of the room, strengthen the supervision of the cleaning process, ensure that the check-in environment is dry and clean, and prevent mold. In terms of safety, the access control management system will be upgraded to protect the privacy and safety of guests. In terms of service, employee training will be carried out immediately, and communication processes and service standards will be strictly standardized. Renewal related matters will also be optimized. We hope to make up for the mistakes and look forward to your visit again to experience our improvements.