Shenzhen Ating Hotel (Coast City Nanshan Subway Station) Reviews

Response from Property: Dear guest, hello! Thank you very much for choosing our hotel to start a warm family journey and sharing such a heartwarming stay experience! We are very pleased to know that the hotel's superior geographical location brings convenience to your travel with your family. Whether you are going to scenic spots or exploring the characteristics of the city, you can easily reach it! This is exactly the convenient experience we hope to create for family guests when we choose the site. Clean and tidy rooms have always been our service focus. Considering the importance of sanitary environment for family travel, we will carry out more detailed cleaning and disinfection of guest rooms. Your recognition is the greatest encouragement to us! Lucy was very happy to know that you praised her warm and thoughtful service! She has always been serving every guest with sincerity and patience, especially when facing family guests, and hopes to create a warm and comfortable stay atmosphere for everyone. In the future, we will continue to work hard to provide more intimate and high-quality services for family travelers, and look forward to spending a good time with you and your family next time! I wish you a happy family and all the best!

Response from Property: 尊敬的客人，非常感謝您抽出時間分享如此細緻的入住反饋！您的認可與建議都是我們寶貴的財富，讓我們倍感珍惜。得知您喜歡簡約的房間設施，也享受了免費洗衣烘乾服務，我們由衷開心！這些細節能為您的旅途增添便利，就是我們最大的動力～對於停車不便、多語言標識不足及網絡體驗不佳的問題，我們深表歉意。目前已計劃增設停車引導標識，優化停車流程；公共區域的英文指示牌正在設計中，預計下週即可落地；同時，技術團隊已加急排查網絡覆蓋問題，後續將升級網絡服務，確保國際應用使用暢通。您提到的早餐建議我們也會認真考量，持續豐富餐品選擇。希望未來能有機會彌補不足，用更優質的服務與體驗再次迎接您！若有任何需求，歡迎隨時聯繫我們，祝您生活愉快，期待重逢！

Response from Property: 親愛的客人，感謝您抽出時間留下這麼温暖的好評！看到您對我們的服務感到滿意，整個團隊都備受鼓舞～您的每一句肯定，都是我們打磨細節、提升服務的動力。我們會把這份認可好好珍藏，繼續用心做好每一件小事，衹為下次還能給您帶來同樣舒心的體驗。期待很快能再次見到您，祝您生活愉快，萬事順意！

Response from Property: 非常感謝您的用心好評！能得到您對我們性價比、地理位置和房間品質的認可，團隊倍感榮幸！我們一直致力於為每位客人打造便捷、舒適的旅居空間，很高興能在您的短期出行或商務旅程中提供貼心服務。期待下次相遇時，能繼續為您帶來更優質的入住體驗！

Response from Property: Dear guest, hello! Thank you for your visit and your love and recognition of Xiaoya. It is Xiaoya's unshirkable responsibility to provide guests with a wonderful stay experience. Xiaoya is deeply honored to receive your praise. At the same time, Xiaoya is more motivated to move forward and hopes to have more opportunities to serve you.

Response from Property: 尊敬的賓客：“太開心能得到您對服務的稱讚！每一位工作人員都把 “讓您滿意” 當作工作信條，您的認可就是我們最大的動力！🥰 關於房間空間，我們考慮到部分房型更注重性價比與功能性，希望能為您提供實惠又舒適的選擇，雖然緊湊但也盡力配備了齊全設施，很感謝您的包容！而停車不便的問題，我們深感抱歉，目前已在積極與周邊場地協商，規劃增設臨時停車位，後續也會優化停車引導服務，盡力解決停車難題。您的真實反饋對我們至關重要，期待下次能給您帶來更完美的入住體驗，讓旅途沒有後顧之憂！​​

Response from Property: Dear customer, thank you very much for giving us such high evaluation and affirmation! We are honored to have you have such a wonderful stay experience. The hotel has been committed to providing guests with a superior location, warm and friendly service and a clean and tidy environment. We are glad that these have been recognized by you. When you arrive early, the staff will work hard to coordinate the room for you and meet your needs for late check-out. These are what we should do. We are very happy to make you satisfied. Your visit again is our greatest expectation. We will continue to maintain and improve the quality of our service. Next time you come, we will definitely bring you more considerate and better service! Looking forward to seeing you again!

Response from Property: 尊敬的貴賓，您好！衷心感謝您選擇我們酒店並給予如此真摯且全面的好評！能得到您對酒店交通便利性、豐盛早餐（滿足不同飲食需求）、超高性價比以及員工服務的高度認可，我們深感榮幸！您的肯定讓我們更加堅定為商務旅客打造舒適便捷入住體驗的決心。能成為您差旅途中的理想之選，是我們莫大的榮幸！期待在您下次商務出行時，繼續為您提供優質服務，祝您事業順遂，期待與您再會！

Response from Property: Dear guest, hello. Thank you for your enthusiastic comments and support towards Xiaoya! We are very pleased to see your thoughtful review. Your affirmation is the greatest driving force for our unremitting efforts, and it also makes our persistence more meaningful. We will continuously improve our service quality and look forward to welcoming you again to meet every one of you who has come from afar!

Response from Property: 尊敬的賓客，實在萬分抱歉，給您帶來如此糟糕的體驗！我們已第一時間安排人員排查廁所排水問題，後續會定期深度清潔維護。希望您能再給我們一次機會，提前聯繫我們一定以更好的狀態迎接您。

Response from Property: 尊敬的賓客，您好！感謝您的光臨，感謝您對酒店位置、房間衞生還有前台服務的認可，周邊有便利店能滿足您的不時之需，也希望能為您的出行提供便利，期待您的下次光臨，小雅會一如既往為您帶來家一般的温暖和舒適！

Response from Property: Dear guest, hello! Thank you for your presence, and thank you for your love and recognition of Xiaoya, let the guests enjoy a good stay experience is the bounden responsibility of Xiaoya, can get your praise Xiaoya deeply honored, while Xiaoya is also more motivated to continue to move forward, hope to have more opportunities to serve you！

Response from Property: Hello dear guest, thank you for your presence. Seeing that you are satisfied with your stay, Xiaoya is sincerely happy! Xiaoya is committed to providing every guest with a pleasant travel experience, whether it's from superior location or cozy guest rooms. From comfortable beds to sumptuous dining tables, from warm greetings to heartwarming care, from free parking lots to complete supporting facilities, we strive to achieve the utmost in every detail, achieving simple and wise wonderful travel for business and leisure travelers! Looking forward to reuniting with you again and wishing you a pleasant journey

Response from Property: Dear guest, hello. Thank you for your strong support and thoughtful sharing with Xiaoya. Xiaoya's home is also equipped with complete intelligent facilities and equipment, including smart toilets, constant temperature air conditioning, electric curtains, and a 65 inch super large smart TV. Equipped with a self-service laundry room, whether it's for business trips or leisure relaxation, you can enjoy a peaceful and comfortable time here. If you are satisfied with your stay, please remember to light up 5 small stars for us. Xiaoya looks forward to your visit again~