Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.3
Amenities8.3
Service8.3
Cleanliness8.4
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All reviews(77)
Positive reviews(48)
Reviews with photos/video(5)
Negative reviews(1)
Waleizetaotie
Deluxe Double
Stayed in Sep 2024
Business traveler
12 review
8.5/10
Very Good
Posted on Oct 28, 2024
The rooms are smaller than those in China, but they are still quite spacious compared to those in the same price range abroad.
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zoelu
Deluxe Double
Stayed in Sep 2024
Family
10 review
8.5/10
Very Good
Posted on Dec 28, 2024
The hotel is not big. After arriving at the hotel in the afternoon, we waited until the check-in time but were not able to check in immediately. The room was not ready yet. We waited for half an hour before checking in. It is very convenient to go out for shopping. Erlangen is not big. The town is very comfortable and it is also very comfortable to walk around. It is also very close to the bus station.
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Guest User
Standard Single
Stayed in Aug 2023
Business traveler
1 review
9.5/10
Amazing
Posted on Sep 24, 2023
The hotel is very close to the bus station and the train station. The room is clean and tidy. It is worth recommending. Like many hotels in Europe, you need to bring your own slippers, toothbrush and toothpaste.
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Response from Property: Dear Guest User, thank you for your great feedback to our NH Erlangen. We are happy that you enjoyed your stay with us. For the future you can ask if you can get any amenities - we do offer them but do not have them in the rooms. But are happy to bring you those to your room. Kind regardsSarah and the NH Erlangen Team
Anonymous User
Standard Double
Stayed in Dec 2023
Business traveler
5 review
10/10
Outstanding
Posted on Apr 2, 2024
Very good, but the room is not very big
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. We are looking forward to welcoming you again soon. Best regards Sarah and the NH Erlangen Team
Guest User
Standard Double
Stayed in Apr 2024
Business traveler
2 review
8.0/10
Very Good
Posted on Aug 1, 2024
Clean rooms, nice staff
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Noah Ates
Standard Double
Stayed in Mar 2023
Family
35 review
8.0/10
Very Good
Posted on Apr 13, 2023
Very friendly staff. Good food. We were really pleased. Definitely recommend it.
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Response from Property: Dear Mr. Ates,
thank you for the great feedback. We are very pleased that you enjoyed your stay with us.
We hope that we can welcome you again next time.
Best regards
Sarah and the NH Erlangen team
Jiwoo
Standard Double
Stayed in Jul 2022
Solo traveler
5 review
10/10
Outstanding
Posted on Aug 18, 2022
It is located in the city center and is convenient as Norma and REWE are right nearby. The room was of a very high quality and I was able to spend two days of perfect relaxation. The blanket is soft and the desk is wide.
Original TextTranslated by Google
Response from Property: Dear Jiwoo, thank you very much for your feedback. Kind regardsThe NH Erlangen Team
Response from Property: Dear Guest,We are pleased to hear your positive review of our stay. Our team takes great pride in providing a clean and comfortable environment for our guests. Our location is very convenient, with easy access to supermarkets and a variety of restaurants. We understand the inconvenience you may experience due to the lack of taxis in the area. While we have no control over the local taxi services, we certainly hope that the overall experience of working with us is a pleasant one. We look forward to serving you again in the near future. Sincerely,SANDRA BEHMNH Erlangen
Guest User
Stayed in Jun 2025
Business traveler
10/10
Outstanding
Posted on Jul 28, 2025
During my recent stay at NH Erlangen, I was truly impressed by the combination of relaxed comfort and professional service. The staff were consistently warm and attentive, making check-in a breeze and offering great local tips. My room was spotless, quiet, and well-equipped perfect for both work and winding down after a day in the city. The location made exploring Erlangen easy, and I appreciated the convenience of nearby restaurants and public transport. All in all, it was an excellent stay, and I’d gladly return.
cristinaK6173GE
Stayed in May 2025
Business traveler
10/10
Outstanding
Posted on Jun 10, 2025
It is a good place to stay because is near to center, my room was very quite. In case of a next trip in this city, I will choose this hotel definitely. It seems strange for me the opening way of the doors. Seem unsafe because you can hit someone if he/she is passing on the hall when you open the door.
Response from Property: Dear cristinaK6173GEi It brings us great joy to know that you found our location convenient and your room peaceful. We are delighted that you would consider us for your next trip. We understand your concern regarding the door opening mechanism. Rest assured, safety is of paramount importance to us. We appreciate you bringing this to our notice, and we will ensure to take it into consideration. We look forward to welcoming you again in the future. Best Regards. Sandra Behm NH Erlangen
fatihN2554MB
Stayed in May 2025
Business traveler
6.0/10
Posted on Jun 4, 2025
Hotel receptionists are very nice and helpful, but the facilities are not doing well. My first night was so hard since the room was like a furniture. I had to attend a business meeting with 0 hour sleep since the air conditioning did not work. I reported this the day after and the receptionists took an immediate action.
Response from Property: Dear faithN2554MB, your words of appreciation for our reception team are greatly valued. It is encouraging to learn about your positive experience with their service. We understand the importance of a restful night, especially before an important event such as a business meeting. It is unfortunate to hear that your stay was not as comfortable as expected due to the air conditioning. We believe in providing our guests with the best amenities and it seems we fell short during your visit. We are glad that our receptionists were able to address your concerns promptly. It is part of our commitment to ensure our guests feel heard and taken care of during their stay. Please notice for the next time, we are in the hotel 24 hours so it would be no problem to ask us for help earlier, there was a chance to change your room in the evening as well. Once again, thank you for your feedback. It helps us strive for better quality and service in the future. Sandra Behm NH Erlangen
dhkim22
Stayed in Apr 2025
Couple
10/10
Outstanding
Posted on May 6, 2025
Service and food of quality from the breakfast restaurant was so kind and nice. The room has enough size, and was clean. Location is also very close to the downtown. Parking lot is available.
Response from Property: Dear dhkim22, Your detailed feedback is highly valued. It's delightful to hear that you had a positive dining experience and found our rooms to be spacious and well-maintained. Our location is indeed one of the aspects we are very proud of, and it's great to know you were able to take advantage of this. Regarding the availability of the parking lot, we are glad it added to the convenience of your stay. We continually strive to provide our guests with a comfortable and pleasant experience. Your satisfaction is our greatest reward. We look forward to having the opportunity to welcome you again in the future. Best Regards. Sandra Behm NH Erlangen
fernandobarral
Stayed in Mar 2025
Business traveler
10/10
Outstanding
Posted on Apr 14, 2025
My favorite place to stay in Erlangen, comfortable, well situated and excelent service an attention. Great Breakfast
Response from Property: Dear fernandobarral, it's heartwarming to know that our hotel ranks as your favorite place to stay in Erlangen. Your words truly reflect the kind of experience we aim to provide to all our guests. It's great to hear that you found our location convenient and our service excellent. We look forward to your next stay with us, promising to maintain the same quality of comfort and service that you've come to appreciate. Kind Regards. Sandra Behm NH Erlangen
981millie
Stayed in Sep 2024
Solo traveler
8.0/10
Very Good
Posted on Oct 8, 2024
Stayed at this property with Go Ahead tours for two nights. Room 513 across from the elevator. Room was quiet, Queen bed with two pillows. Bed was firm and comfortable, but pillows were not great. Room had mini bar, body lotion. Windows open. No complimentary water in room but water and cookies are available in the lobby. Receive a drink coupon if you forgo housekeeping. Breakfast had good choices with eggs made to order. Big negative is not near Bamberg. Town of Erlangen about a 15 min walk. Staff friendly.
Response from Property: Dear 981millie, thank you for your recent review of our hotel NH Erlangen. We appreciate it very much. We are happy that you liked the wide choice of our breakfast buffet and started then well prepared in the day. Wishing you all the best, kind regards, Jjörg and the NH Erlangen Team
KLoupos
Stayed in Feb 2025
Business traveler
4.0/10
Posted on Mar 14, 2025
A fair hotel, clean, quiet and tidy. Rooms are a bit small, with a small bed. Breakfast was rather boring, with the same options every day. Croissants were baked at least one day before, so not really fresh. Also the a/c in my room (heat) was working the first day but not the second day, instead they brought me a small portable heater.
Response from Property: Dear KLoupos, It's always a pleasure to hear from our visitors. Your constructive observations on the room size, breakfast variety, and freshness of our croissants have been noted. We do strive for the utmost comfort and satisfaction of our guests and your input helps us to maintain that standard. Regarding the issue with the heating system, it is regrettable to hear about your experience. Our team is indeed committed to ensuring the comfort of our guests, hence the provision of a portable heater. Rest assured, your feedback helps us in our continuous efforts to enrich our guests' experiences. We hope that we will have the pleasure of welcoming you back in the future, where we can strive to exceed your expectations. Yours sincerely. Sandra Behm NH Erlangen