Atour Hotel Reviews

Really wanted to like this hotel… Location is great, there’s food and shopping within walking distance so very convenient. Room is not bad, breakfast isn’t anything to look forward to and public amenities are nothing fancy. The main issue? The beds are incredibly itchy to the point where it proves to be a problem when trying to sleep. We complained about it in the middle of the night, swapped rooms and it was still the same problem. Hygiene isn’t the best here either, and our room had a problem with the flooring (the floor boards were warped and had air underneath?) We didn’t receive any compensation for this either when checking out, so that was a huge let down. Overall not a good experience. Hygiene and itchy beds aside, you can try your luck here, but I wouldn’t recommend or stay at this hotel again unfortunately.

I had a great stay at Atour hotel. The staff was friendly and helpful throughout my visit. The location is perfect and close to everything I needed. The room was very clean and comfortable. I’d definitely stay here again!

Clean hotel fair price for travel in groups. The surroundings are quite quiet and nothing to see, however it’s 15-20mins drive to the scenic spot and shopping malls nearby. Remember to bring universal adaptor with you if you have electronic devices not using USB or USB-C plugin.

The hotel is next to Liangmao Hill Exit D2. Therefore, it is very easy to find. It is clean and the room is spacious. One weird thing is that there is no door or wall between the corridor and bathroom, so it will be a bit embarrassing when travelling with friends, although there is a sliding door between the beds and bathroom. Moreover, the air conditioner is quite windy.

We love this hotel, especially breakfast,front desk is very friendly, we join the membership this trip, looking for more stays

Very Good

Very nice hotel, especially sufficient A/C in China. Room is clean and modern. Station just across from hotel, very convenient. Concierge very friendly. 💖

The location is good, few minutes to the subway station, there are some restaurant/coffee shop nearby. I believe a crowd of HK travelers may make the staff felt tired, due to the Easter Holiday in HK. The one male staff who checked the last 2 rooms in is not nice and I asked him where was the restroom, he was totally ignored me, until my sister in law repeated my question. I would like to complaint about the breakfast time, the café was fully occupied, no more seat available at the moment. The receptionist is helpless, did not offer a help. I think the hotel need to think about it how to handle if the hotel was running full, but the capacity of café is not enough. This happen is not only on me, also for the other in house guest. Anyway, Thanks for 王小漁 to sell your membership to my husband.

Very nice hotel, very clean and Modern. Service is good. Breakfast is not so good but there is a Starbucks over the road.

My family enjoyed our stay here. The family room was very spacious and my kids enjoyed being able to run around. The service was also very friendly and the room was very clean. At first we thought it would be out of the way but actually, it’s next to the subway station so it was quite convenient. We would definitely stay here again!

Very good services for 7 and all staff at stay. Thank you

Nice room and service

Room is very clean and spacious. Staff are friendly and extremely helpful too! Thank you!

Great service at check out. Staff are nice.