Vienna International Hotel (Shenzhen Jihua Road Shangxue) Reviews
Vienna International Hotel (Shenzhen Jihua Road Shangxue)
Building D, Jianye high tech park, Jihua Road, Bantian Street, Longgang District, Shenzhen, Guangdong, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.2/10
Very Good
1522 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.1
Service9.3
Cleanliness9.2
Filter by:
Sort by:
All reviews(1522)
Positive reviews(1500)
Reviews with photos/video(146)
Friendly front desk staff(216)
Classy environment(142)
Delicious breakfast(76)
Perfect for business trips(71)
Well decorated(52)
Convenient parking(50)
Awesome gym(15)
Luxurious(6)
Negative reviews(22)
Xiyu
Standard Queen Room
Stayed in Sep 2024
Business traveler
3 review
10/10
Outstanding
Posted on Oct 24, 2024
I am very satisfied with this hotel. The environment is elegant, the staff is warm, and the room is quiet and comfortable. It's great.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Facilities: Complete facilities, spacious bed, and rich breakfast
Hygiene: Clean rooms with uniform style across the country
Environment: No noise, not far from customers, convenient for travel
Service: Friendly front desk service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Standard Queen Room
Stayed in Mar 2025
Business traveler
10 review
10/10
Outstanding
Posted on Apr 10, 2025
The front desk staff maintained a professional and enthusiastic attitude throughout the entire stay. They patiently answered all the questions I raised and gave reasonable suggestions. Their smiling service and thoughtful care made me feel the warmth of home. In short, this stay experience left me with a deep impression of Vienna. The efficient service of the hotel front desk and the thoughtful room upgrade measures fully reflect the hotel's attention and care for guests.
Original TextTranslated by Google
Response from Property: Thank you for your good comments. We are very happy. It is also a kind of fate to meet you during your journey. We look forward to meeting you next time and hope to give you more different experiences. Don't forget to recommend it to your relatives and friends.
Guest User
Standard Queen Room
Stayed in Feb 2025
Business traveler
9 review
10/10
Outstanding
Posted on Jun 13, 2025
As soon as you step into the hotel lobby, you will be instantly surrounded by the strong atmosphere of the Chinese New Year. There is a tall New Year decoration tree carefully placed in the lobby, which is hung with festive red lanterns and exquisite blessing pendants. Every detail shows the hotel's dedication to the New Year. The hotel lobby is full of strong New Year flavor. The background music plays cheerful New Year songs, which makes people feel happy. It's good and thoughtful.
Original TextTranslated by Google
Response from Property: 感謝親的五分好評,我們會努力做得更好,期待您的下次入住,給您帶來更多的驚喜。
Dongfang
Standard Queen Room
Stayed in Feb 2025
Business traveler
27 review
10/10
Outstanding
Posted on Mar 21, 2025
The bed is very soft and I slept very well. The environment is beautiful, clean and sanitary. The location is good. It is close to everything and you can walk there. The hotel staff is well-trained and the hospitality is very good. [Rose]
Original TextTranslated by Google
Response from Property: 再多的溢美之詞,都比不上您真心的評價。我們願付出200%的努力,衹為您100%的滿意~感謝您的支持與厚愛!
Fusitestoneyitiji
Standard Queen Room
Stayed in Feb 2025
Booked for others
5 review
10/10
Outstanding
Posted on Mar 2, 2025
The stay experience is super good, the environment is clean, the air is fresh, the facilities are complete, I like it very much [strong] Quiet and sanitary, the room is super large, the bed is clean, the air is fresh, the facilities are complete, I like it very much [strong]
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,是您外出旅遊的最佳選擇。為您服務
Guest User
Standard Queen Room
Stayed in Dec 2024
Other
2 review
10/10
Outstanding
Posted on Jan 11, 2025
I chose this hotel when I went out for a trip, and it really gave me a big surprise! As soon as I entered the hotel, I was attracted by the beautiful peach blossom arrangement. The full festive atmosphere made people feel particularly happy. The hotel front desk also thoughtfully prepared tea and a treasure box for free, which contained all kinds of daily necessities, and was very thoughtful for the guests. The room was clean and tidy, and the front desk staff was also very enthusiastic and thoughtful. Although there were some unpleasant things in the middle of the trip, the hotel staff also actively handled it after feedback. It was really an unforgettable experience [strong][strong][strong]
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!首先,非常感謝您選擇我們的酒店。對於您剛入住時的不愉快體驗,我們深表歉意我們深知,一個良好的入住體驗對於您來説至關重要。當我們得知您的情況後,我們的團隊立即行動起來,盡最大的努力去解決問題。很高興看到問題得到了妥善的解決,也很欣慰您能感受到我們的誠意和努力。我們會認真反思這次事件,進一步加強員工培訓和管理,不斷提升我們的服務質量,確保類似的情況不再發生。同時,我們也希望您在接下來的時間裏,能夠繼續享受我們的服務,度過一個愉快的時光。再次感謝您的理解和支持,期待您的下次光臨!
Baihuahuahongtongtong
Deluxe Double Bed Room
Stayed in Mar 2023
Business traveler
51 review
6.0/10
Posted on Apr 14, 2023
Don't remind me that there is breakfast. The traffic is not very convenient. The neighborhood is a bit deserted.
General facilities..
Invoicing is too slow
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us. Regarding breakfast, your order does not include breakfast. The front desk of the hotel will give you a taste of our hotel breakfast. In response to the problem of too slow billing of employees, we will strengthen employee training so that you can enjoy zero stay. We will inform relevant departments of our opinions to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!