Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.4
Service9.5
Cleanliness9.3
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All reviews(783)
Positive reviews(758)
Reviews with photos/video(138)
Easy to get around(41)
Many amenities(39)
Classy environment(38)
Friendly front desk staff(31)
Perfect for business trips(14)
Close to metro(10)
Excellent room layout(9)
Stayed multiple times(6)
Negative reviews(25)
Anonymous User
Deluxe Queen Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 12, 2025
I will definitely come back to Cja Apartment! I’m really happy with my choice — the location is fantastic, with lots of local food options just around the corner. It made exploring and dining super easy.
The apartment itself was very convenient and comfortable. I loved that I could wash my clothes every day during my stay in Shenzhen, and having a fridge and microwave made it easy to store and heat up food whenever I wanted.
Overall, it was a great experience — clean, practical, and perfectly located. Highly recommended!
6/13
Response from Property: Your simple praise is better than the soft and lingering love words. For this, we will stride forward and do our best! Looking forward to seeing you again!
Andy1234
One-Bedroom Double Bed Room (Washing Machine + Fridge)
Stayed in May 2025
Solo traveler
248 review
10/10
Outstanding
Posted on Jun 26, 2025
Would recommend and stay again, lots of food nearby, good staff
Response from Property: 感謝客官的入住,您的支持是小城最大的動力,我們會更加努力,給您的每一次旅程都帶來美好的體驗,歡迎您常回來看看哦!
Anonymous User
Standard Double Bed Room (Washing Machine + Fridge)
Stayed in Feb 2025
Solo traveler
14 review
9.5/10
Amazing
Posted on Mar 19, 2025
The room is super clean and facilities are amazing. There are washing machine, microwave, fridge, toiletries and amenities, whatever you need is there. Dryer for your clothes is together with the gym room. There's area to collect your food delivery and parcel. Water pressure good
There's plenty of eateries nearby and even a local street food market opposite the hotel. Metro is about 20mins by foot.
Staff are nice and responsive. It's 24 hours. And you can leave your luggage at the reception if not close to check in timing. Security is good.
The only downside is that there's noise from the air-conditioning. So tired from travelling that the noise didn't wake me up.
Response from Property: Thank you for staying with us. Your support is the biggest motivation for our town. We will work harder to bring you a wonderful experience every time you travel. You are welcome to come back often!
Dr.IELTS
Standard Double Bed Room (Washing Machine + Fridge)
Stayed in Nov 2024
Business traveler
88 review
10/10
Outstanding
Posted on Dec 17, 2024
I have found my new favorite place to stay in SZ! It is a real "fortress of solitude" after a busy and hectic day, so perfect for foreign travelers needing a break with everything one needs for a long visit. I will be back! The staff were great and so patient for non native Chinese speakers. The hotel is very secure. Beds are comfy and the Wi-Fi good.
6/20
Response from Property: Dear, thank you for your praise. With your encouragement, we will continue to serve you wholeheartedly and hope to continue to receive your recognition. Welcome to visit us again!
Guest User
Standard Double Bed Room (Washing Machine + Fridge)
Stayed in Nov 2024
Solo traveler
13 review
9.5/10
Amazing
Posted on Jan 7, 2025
I will talk about the location and then move on to talk about the room.
Located just near Litchi Orchard Subway stations means you are a few stops to Bao'an Qianhaiwan or Coastal Park. Both of these places provide a huge range of dining and shopping experiences.
Once you are cheked in you will enjoy a private room that comes with a nice desk to study or focus on work. Initally i was on the 5th floor but was moved to the 4th floor that had less of a smell. The cleaner will come in to remove your trash, provide fresh towerls and two bottles of water and mop the floor. The room comes with a fridge freezer and an excellent washing machine and you can use the dryer on the ground floor.
Overall, I rate this hotel as decent and as long as the price stays affordable I hope to stay here again in the future.
Response from Property: Dear, thank you for your praise. With your encouragement, we will continue to serve you wholeheartedly and hope to continue to receive your recognition. Welcome to visit us again!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 14, 2025
Please thank you so much I can’t wait to come back next time very excellent service
Response from Property: The stars come out every night, the migratory birds return in the changing seasons, but I am always here waiting for your arrival~
辣妹子
One-Bedroom Double Bed Room (Washing Machine + Fridge)
Stayed in Jul 2024
Business traveler
16 review
10/10
Outstanding
Posted on Aug 16, 2024
This room was very convenient. I stayed 4 days. It was a washing machine, they give you detergent. It has a stove and a pot to cook & cabinet space to hold your utensils. You do need to bring your knives and other cook utensils though. The ayi will come clean your room once a day.
If you need a place to stay a couple of days or a month. Come here.
Response from Property: It is our honor to be recognized by our guests. It is our duty to solve problems for our guests. It is our goal to make our guests feel comfortable. Welcome to visit us next time!
安斯文
Standard Double Bed Room (Washing Machine + Fridge)
Stayed in Nov 2024
Solo traveler
16 review
10/10
Outstanding
Posted on Dec 30, 2024
Enjoyed my stay in a clean standard room with all necessary amenities including a washing machine.. kind staff provided a lot of help.
Response from Property: There are countless beautiful views along the way. It is such an honor to have you stop by Chengjia. Welcome to visit again!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Couple
9 review
6.5/10
Posted on Jan 5, 2025
mostly self service, location is a little far away from metro lines
Response from Property: We regret any inconvenience caused to you. We will definitely make adjustments to the problem and look forward to your next stay to give you a better experience.
Andre86
Deluxe Queen Room
Stayed in Oct 2024
Couple
124 review
9.0/10
Great
Posted on Dec 3, 2024
Gooor hotel very clean rooms kinda small but it’s a good place to stay
Response from Property: There are countless beautiful views along the way. It is such an honor to have you stop by Chengjia. Welcome to visit again!
jeremie
One-Bedroom Double Bed Room (Washing Machine + Fridge)
Stayed in Jul 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Oct 13, 2024
Clean and nice hotel!All kinds of food and a supermarket just 10 meters from lobby!Staff was nice.Good place to stay !
Response from Property: Thank you for staying, we will work harder to bring you a wonderful experience on every trip, and you are welcome to come back often!
Andrea Patricia
Superior Queen Room
Stayed in Dec 2023
Business traveler
12 review
6.0/10
Posted on Mar 2, 2024
They have a cockroach problem. I saw one in the kitchen cabinet, a dead one in the closet, and one appeared from behind the desktop while I was in the middle of an online business meeting. The staff is really nice, and the location is good (next to a supermarket and KFC), but the hotel needs to address the cockroach issue.
Response from Property: Dear guests, I am very sorry for not being able to bring you a pleasant experience during your stay, your feedback apartment attaches great importance to the problem, we will definitely strengthen the training efforts to become better, welcome your supervision and inspection, I hope to have the opportunity to serve you in the future, I wish you a happy life!
Brett Kho
Standard Double Bed Room (Washing Machine + Fridge)
Stayed in Dec 2023
Solo traveler
124 review
8.5/10
Very Good
Posted on Mar 4, 2024
I actually stayed in this apartment hotel for about 1 month. The bed is soft, and all amenities are as shown in the pictures, it's also very easy to order things online because they have the cabinet. Be aware that the surrounding area is very noisy and it is a top a supermarket, initially I had a window room but it was so noisy I had to go to a windowless room, which was fine but the room smelled a lot as a result. Also the TV is exactly at the bed so hard to find a good viewing angles. Overall, if you get it for $25 a night, it's totally worth it.
Response from Property: Thank you, dear, for your recognition of the town. It is an endless honor for us to receive your recognition and praise
Kennisc
Deluxe Queen Room
Stayed in Sep 2024
Traveling with friends
13 review
10/10
Outstanding
Posted on Dec 9, 2024
Very good and nice experience, love it nice service, will stay again
Response from Property: Your simple praise is better than the soft and lingering love words. For this, we will stride forward and do our best! Looking forward to seeing you again!
Vegan in China
Standard Double Bed Room (Washing Machine + Fridge)
Stayed in Oct 2023
Solo traveler
26 review
8.0/10
Very Good
Posted on Dec 2, 2023
Location is very good, right in the center of Nanshan and easy to get around. The price for an apartment style room with washing machine, full-sized fridge and hot plate (no cookware though) is great value for a traveller on a budget. Wi-Fi also worked well for me when I was on videoconferences from my room.
Some negatives. I did have a couple small cockroachy friends who visited 😅. Also the room cleaning was so basic that it almost felt like I'd rather they didn't come in (ex. They took out the garbage, but the bed would always be made in a really sloppy way, or they wouldn't wipe down surfaces... Basically it was enough to know someone had been in the room, but not left as clean as other hotels, so it kinda made me feel a bit weird).
Rooms without windows can get a bit stuffy, but air conditioning helped with that. Honestly though for the price, I can't complain too much - less than 200 rmb/night for all the amenities you get is pretty great (plus there's a small gym with treadmill and bike if you want, no weights or floor space).
Budget travellers or students who aren't too concerned with impeccable room standards but want to save on eating out and laundry will be very happy with this place, but if aesthetic and top hygiene are priorities, don't stay here.
Response from Property: Thank you for staying at Chengjia Apartment and for your review of our room. We are very sorry that we did not provide you with a good experience during your stay. We will strengthen the mosquito control work in the future to try our best to satisfy and reassure our guests. Thank you again for your suggestions. We will arrange relevant training and strengthen room quality improvement measures. I wish you a happy life and smooth work!